The Delray location on site salesperson/manager. Very rude and deceptive. Went there to replace my…read moredog ruined wall to wall carpet in one of the bedroom. No competitive quote just let me spend a couple thousand on a 12x15 space. Bad attitude but still picked out a Karastan that was in stock. Went by today after I called to pick up the sample swatch to make sure it matched my hall wood flooring. Mr. Floor Salesperson told me to come by to pick it up but when I got there he couldn't remember which carpet I picked and then informed me it's not in stock anymore and I should pick another. This is three days ago that it was in and ready to be installed inside two weeks. I told him I'm not interested in another carpet so he handed me the measurements of the room said good bye and then muttered "Yich" under his breath to me and I turned and said "Exactly" Made an unnecessary trip to be treated in such a demeaning manner. Terrible attitude so Ill spend my $1700 elsewhere. Dad and son are charming on TV but failed in this hire

After spending all day looking for tile for our shower we found what we were looking for. We went…read moreto floor and decor and other places looking for tile. We walked into Capitol Carpet and Tile and Gabriel helped us. He was extremely helpful could not ask for better assistance. Even when we had to order more tile and had to cancel the order for we didn't need it Gabriel was wonderful. We will go back to them when we need to tile the other bathroom. great business

We recently bought a new floor rug and so satisfied with the service, quality and delivery! They…read moreare a family owned business and they take pride in helping all their customers!! Would highly recommend their services to anyone needing an update to their flooring!!!

Family owned carpet and flooring company. If you're looking for good service, and personable…read moreattention, you will get it with Surles. They aren't like the big box stores, where they hire 3rd party installers. These guys will do the job from A to Z. I can't praise them enough.

I had a great experience with Giant Carpet and Flooring. They did an excellent job with laminate…read moreinstallation and wood flooring installation, and everything was handled professionally from start to finish. They have a showroom in Boca Raton with a wide variety of flooring options, which made the process easy. The team was punctual, detailed, and easy to work with. They serve Boca Raton, Delray Beach, Boynton Beach, and all of Palm Beach County, and I highly recommend them if you're looking for a reliable flooring contractor.

We had some flooding from a pipe on the side of our house that saturated our old carpet. On the way…read moreback from an appointment, we stopped by Giant Carpet and asked if they had anything in-house they could use to quickly replace our carpet. Ali gave us 3 choices and his installation crew did it the next day. Great price too! Highly recommend!!!

as a former client my floors were put down two years ago the floor is coming up all over cement was…read moreall uneven she sent a worker to look and called me and said my walker was causing the problem i have multiple sersosis and have been using a walker for several years i know how to use it properly as she said i have to learn how to use it the lamest excuse in the world she the owner did not c even come herself and over charged I have had other company look at the floor and all said it is improperly in stalled. I will never recommend Barnard flooring they did not even leave one single board extra and she also over charged for supplies

We called Barnards Carpet and were very pleased. Murrielle was great and made strong…read morerecommendations that met our needs. I will use them again when the time comes.

Best selection, quality and service. Highly recommend for all carpeting and flooring needs!read more

Judy and her team were awesome. Great service, great selection, and great prices. I would never…read moreuse anyone else again.

This is our first time we ordered this type of wood floors and we had a lot of questions that the…read moreowner took time to respond too. He had a key member of his team out which caused a delay in his response. We are in good standing with Sal.

Rabbit floors was awesome. Sal took care of the job with patience and so much knowledge. Never…read morerushed, and when it was time, he delivered this beautiful flooring!

For context, I rate businesses and products on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I purchased LVP flooring from this company to replace laminate flooring that was damaged after a roofing project went wrong at our HOA condo. Since I live out of state, coordination was especially important, and the entire process was handled very smoothly. We were able to take advantage of a sale and placed a deposit for the order. Communication was clear and consistent, and scheduling installation was easy. The only unexpected issue was that the cement subfloor had not been properly leveled when the previous laminate floor was installed. It required a significant amount of leveling concrete, which added $2,865 to the project. To their credit, the possibility of this additional expense was clearly explained well before installation. I hoped for the best, but it simply didn't work out in my favor. This was not the fault of the company or the installers. We were told installation would take four days, but the crew completed the job in just two. The three installers were professional, friendly, and extremely efficient. They kept the work area tidy, managed materials and debris responsibly, and handled moving heavy furniture without issue. The finished floor looks beautiful and the quality of the installation is excellent. I am very pleased with the results and with how smoothly everything came together, especially while coordinating repairs from out of state after the water damage. I would absolutely consider using them again for future flooring needs. Easy 5 stars.

This is the 2nd part of my previous review. I said I would write how things went with the process…read morefrom start to finish of the removal of two rooms of carpet and installation of laminate flooring. Well, I ordered a floor based on color and quality. When I went back to the store the very next day to order, my salesperson, Barbie, who was highly recommended to me, was away on a vacation so the other rep helped me and took the order. I was required to put down half the $ but if I paid with a credit card, there would be an additional 4% charge. I decided to pay extra just to have recourse in case there was a problem. You never know what could happen and it's worth the peace of mind. Barbie had said it would take 7-10 days for it to come in and the installer would call to arrange a date to do the job. Well 2 weeks went by and no phone call. I went into the store to check. They said it came in. Barbie again was not there. The next day the installer called and we arranged installation on Monday, June 16 and the installer would call me that morning before 10 am to say what time they would be there. I wasn't happy about that because I thought they should call at least the night before so I could plan my day. But they called about 9 am and came at about 10. Jonathan and his Spanish speaking helper started to work, carefully removing my furniture and assessing my floors. Of course the floors needed to be leveled which meant they had to pour cement. I was aware of an extra cost if that should happen. This added more time to the job because it takes 24 hours to dry. The next day was basically a lost day because it had to dry and some areas needed more time. The 3rd day they started at 8:30 am. I was out doing errands but my husband was there in the house. At 10:15 I get a call that the laminate product was defective and they couldn't get it to connect correctly. I had to pick another product. I was beside myself because this would cause a major delay if what I picked wasn't in stock. And my house was in chaos with furniture out of place - my BR - and clothes out of my closets. The good news was I picked the other choice I had at the beginning of the process and it was available in stock at the warehouse. What a relief! The guys returned the bad product and brought back the new one and worked hard to complete the job in my master bedroom. They did an excellent job and put back all my furniture all in one piece. The other room was going to get done the next day. Backing up a bit, Barbie was never there for me during this whole time. She left the company and I was left out to dry. If I didn't follow up myself, I'm sure I'd still be waiting to get that original phone call. Also, because of the stress, I asked for a discount but the manager, Alan said "no" to me. What should have happened, was as soon as they knew Barbie was leaving, they should have distributed her clients to other reps. Alan said he'd leave the new paperwork for me to pick up today (my printer was disconnected because of the job). When I went in this morning to get it, he never left it for me and it was a major inconvenience for the other salesman to attend to me. Part of the paperwork numbers were incorrect. He didn't care about helping me so I stormed out of there. Before I even got home, Johnathan, the installer texted me to say that the job was completely done and he sent me a picture. When I got home, I paid him the amount that it was supposed to be according to my records. It's rare that things go completely smooth these days and I am prepared for that. The good news is there was a silver lining. The job was done on time and it is beautiful. I'm very happy but I'm not so sure I would recommend Capital Carpet again.