Great service. Very knowledgeable and answered all of my questions. Received a great policy with…read moremortgage protection, income protection and final expenses. She also added a large accidental death policy for a small amount. Highly recommend.

Most knowledgeable and helpful insurance agency in the North Country. They are always available for…read morequestions and go above and beyond to educate the customer. Stephen Quiles State Farm is the best insurance agency in Plattsburgh.

Stephen and his staff were amazing. They were extremely nice and welcoming. They looked up the best…read moredeals and offer the best coverages. Everything worked out in the best way.

Used the dealer insurance network to sign up with Winooski and had issues the first week. They gave…read moreme a rate, and didn't explain any discounts or what needed to be done to get the discount. Was sent a tracking device that would send GPS location info to insurance provider and was not told this was part of the program. Asked to remove it and honor the rate provided since this was not explained and was told they could not do that. A month goes by and rate increases by $50/mo because I didn't provide previous insurance coverage document. Was never asked for this document prior to rate increase. Basically they give you a low rate with a bunch of strings attached and don't explain them. Lying & deceitful company

Have been using Winooski Insurance for over 20 years. This year I'm switching. Felt like the rep…read morewho serviced me was too swamped to give the attention I needed and that she was becoming impatient with my questions. I lost her direct line phone number that was given to me and asked her for it again but she refused and said "just call anyone". I believe it's best to talk to the same person when I need service. Especially something like auto and home insurance which has a lot of moving parts and is expensive. Even though Winooski Insurance is local it no longer feels that way. Not what it used to be. One of the reasons why I shop local is to get personal attention. I'm taking my business elsewhere.

Agency Insurance has provided me with outstanding service for several years. I really couldn't run…read moremy business without their assistance. They've put up with a lot of chaos at my end and have always been quick, professional, fun to work with, and happy to find solutions to the latest complication I throw at them.

Gary has given me honest and outstanding advice on a wide variety of insurance issues and helped in…read moremany related ways. He puts people instead of profit and wont try to high pressure sell you

We can say ONLY good things about Mark, Katie, and the entire team at this State Farm office in…read moreEssex. We placed auto and condo policies with State Farm 2 years ago. The branch offices were only a couple of miles down the road, and we got tired of all the hassle and the steady increase in our insurance premium with another big national insurance company. One day, out of curiosity, we stopped by and spoke with Katy, and the rest is history: the transition was seamless, stress-free, and saved me a lot of hassle. And especially a LOT of money! We received attentive, personal, professional advice, support, and excellent service. My wife and our adult son have been very happy since then. Katy, Marc, and the team immediately helped us bundle our policies, took the time to work with us on the phone and, occasionally, in person, truly understand my needs, and pointed out ways to add additional service within the same parameters, while in one case even lowering the premium. Whenever we have a question or issue, Kathy, Mark, and the team respond quickly, transparently, and professionally. They truly treat us like neighbors, not just clients.  number. If you are looking for honest, reliable, and hardworking insurance services, we wholeheartedly and highly recommend Kathy, Mark, and the team at State Farm! Olga, Felix, and Alex Rizvanov

I needed to add another vehicle on my policy. Sadly I wasn't able to do it over the phone or stop…read moreby. Mark was very gracious and we did it via email. He gave me the quotes, explained everything in detail and also made some suggestions. I was exceedingly happy. Everything went smoothly.

I've now been with Shumway insurance agency in someway shape or form for the last upteen years and…read moreI would say to any and all peoples that apples to apples Shumway's insurance agency is top line insurance at the best price ! I have personal auto I have business auto I have business and I have homeowners policies that's a lot of insurance so don't think for one second that I don't go out and check the rates and check apples to apples what people give for insurance for the cost ! Never mind that the people are very conscientious about their work and the ethics are top notch - but they have options of different insurance companies and different types of coverages to be able to satisfy almost any driver unless of course you have many things against you which then it is not the insurance companies or the insurance agents fault that you cannot get a reasonable price it is your own fault and you better keep shopping around! If there is a way to give you coverage this agency is the one that will find it - all without compromising integrity or other insureds rates !!!

I'd like to warn people about this agency. They have great customer service while you are a…read morecustomer. However when you cancel a policy with them they become hostile and rude. And refuse to perform simple business requests such as faxing a copy of your policy documents. The owner Robert Schumway is especially bad in the way he treats departing customers. I did not have any issues prior to this and other than feeling my policy was too expensive I was overall satisfied with this agency until I decided to leave (a competitor found a much lower rate). If you are shopping around for an insurance policy, there are other agencies in town which will treat you much better. I urge you to check the yellow pages and do your homework.

We recently worked with Account Mobility to streamline our accounting systems. Stephanie was just…read morefabulous to work with...she was able to quickly assess our situation and make some suggestions to help us work more efficiently. We are in the process of implementing her systems and anticipate that we will be able to get back several hours a month that we are currently spending on bookkeeping processes. Highly recommend Account Mobility!