The team here at Market Place Mortgage truly have you at mind and are one of the most upfront and…read moretransparent companies I know. Everyone works hard and they treat you like family. I worked with Gavin the owner numerous times and he's always been available to answer questions no matter the time. I've also recommend several friends to him that have closed deals and found this company truly of value. They will help you make you home dreams come true and make the process so easy. I highly recommend them for your mortage needs!

Let me start out by saying Thank you, Gavin, for all your dedicated help and countless emails I…read moresent you over these two years.  My husband and I started working with Gavin roughly two years ago, wow did we not really know how bad of shape our credit and financial situation was until meeting with Gavin. Gavin assisted us with developing a plan to achieve our goal of being a homeowner and also understanding how to pay off the house in a 15-20 year time frame vs. the traditional 30-year loan. I would have never considered it, but when he ran the numbers on a few houses to show us the price difference, it's completely the way we will be going. Sadly, we have relocated due to our job to a state where Gavin can not be our lender at this time, but I would never be in the position to purchase our dream home without his dedicated guidance.  Take the time to listen and take notes when talking with Gavin, you will come out ahead of the game just like we did, you have to remain focused! Gavin also set us up with a credit repair company that was amazing, they rocked it with getting mistakes corrected or even the deletions that were old that were still impacting our credit score. We are now in a position to purchase a house without having any PMI!  Gavin, Jereme and I appreciate the service you provided to us from the bottom of our heart! Keep up the good work and your passion for helping others is your true character.

I regret using this company. All they wanted was a rush to close the deal and then I was left…read morewithout and customer service. If I had to do it over, I would choose a different lender. Agent Vanessa Pineda actually left me hanging. I am not a happy customer. ​

Very helpful staff, very professional service. Process was less stressful than previous mortgage…read moreexperiences. Would use them again.

Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

The Facchini team supported us from day one - educating us on the process of home buying and all…read moreconsiderations we should factor. We shopped rates and they were able to match the most aggressive rate for us. On top of that, their communication is always immediate, which was a huge factor for us getting an offer accepted and closing with speed. They also offer Cash Guarantee options (if qualified) which made our non-cash offer competitive against those that were paying cash. All around we have had a great experience working with Michael's team from the start through close. Thank you!

If you're looking for a mortgage lender in Glen Ellyn or anywhere in the Chicagoland area, Dan's…read moreyour guy. Dan really cares about helping people and isn't just trying to close a deal. If you're buying a house, trying to figure out your options, or just want someone honest to talk to about interest rates, I highly recommend giving Dan a call.

This is the second time I've worked with Dan Rock and his team and I was even more impressed this…read moretime around. To be in the middle of a pandemic and still be on point with everything is mind boggling to me ‍ His team did not skip a beat, and everything ran smoothly and efficiently. I will continue to tell everyone I know about this wonderful team !

My husband and I purchased our first home in March/April 2026. We started the process intending to…read moretake things slow, but quickly found our ideal home within days of securing our realtor and needed preapproval fast. As veterans, we initially pursued a preapproval through USAA, but unfortunately didn't receive the level of follow-up we expected. Our realtor recommended a few lenders, and Brendon immediately stood out. Not only was he quick to act, but he was personable and genuinely invested in helping us from the very beginning. As first-time homebuyers, we had a lot of questions, and no question ever felt too small. He took the time to walk us through everything in detail, whether it was a quick 10-minute call or a longer conversation. He was incredibly responsive (often replying within hours) and set clear expectations throughout the process. As veterans, it meant a lot to work with someone who truly understood the VA loan process and could guide us confidently. One thing that really stood out was how he supported us when we submitted our offer. He personally connected with the seller's side to vouch for our financing and strengthen our offer. We truly believe that level of advocacy helped solidify our offer being accepted. The transition between Brendon and Josh on the Neighborhood Loans team was seamless, and both of them checked in regularly to make sure we felt informed and supported. Their level of service made what could have been a stressful experience feel smooth and manageable from start to finish, and we were able to close on time without any surprises. Bonus points for the handwritten notes, thoughtful closing gift, and the personal touches throughouht. They truly made the experience memorable. We would recommend Brendon and his team to anyone, especially first-time homebuyers, without hesitation.

Jeanne Gorey was my loan officer during the refinancing of my condo in April 2026, and I absolutely…read morecould not have been more pleased with the experience. Her knowledge of the lending process, attention to detail, and commitment to customer service were evident every step of the way. Throughout the process, Jeanne was always available to answer my many questions, and to explain the various stages of the loan. As we know, refinancing can be a complex and sometimes stressful experience, but her professionalism and communication made it much easier to navigate. I always felt confident that the process was on track and that I was well informed about what to expect next. For anyone looking for a loan officer in the Chicago area, I would highly recommend Jeanne. Her expertise, responsiveness, and dedication to her clients are second to none. -Paul L.

Run away from this Mortgage Lender as fast as you can. More importantly, stay away from this Loan…read moreOfficer: Juan Lopez. He is a dishonest, unprofessional, unorganized, and conniving prick. We have had to push the closing date five times, which caused undue stress, financial strain, and sleepless nights. We financially bled because of his doing (staying at an extended stay is not cheap. We basically paid three mortgages in the month of January). Whether it is done with good intentions to help buy time for the Buyer to straighten his/her financial health out or to build more funds, we feel that he intentionally delayed the appraisal and providing additional documents to underwriting. What concerns us is that he may be pushing a sub-par Borrower through underwriting at the expense of the home seller. Namely, us. Why else would he delay paperwork to the underwriter once the appraisal is complete or provide vague reasons as to why the process is delayed

I agree with the last person who reviewed this company! It's been 2 full months since signing my…read morecontact and My close date was moved back twice and now I'm just waiting in limbo. I would NEVER work with them again or refer ANYONE to work with this company!!

2nd mortgage with Andy O Brien - he's an A+ lender!…read more Where the other LO said my wife and I need to show tax returns and income, you shared your experience, found the rules the other guy missed, and stated we only needed my wife's income and filings alone. We would have been denied in two minutes of it weren't for you! When the other guy said we needed two years returns as we are both self employed, you pulled out your magic wand once again and confidently pushed the rare rule stating we only had to show one year filing when a Dr. Is involved. There were a lot of challenges, but you always had an answer provided by the Fannie May quasi govt entity that makes the rules. Your speed in answering evidences that you've read that "huge rule-Bible" inside and out many times. When the glitch came, you were right on top of it and explained what we needed to do in simple terms - couldn't have been completed without you. That glitch would have meant a denied loan for another LO, but not with the Andy O'Brien Mortgage Team! Due to your expert knowledge And experience, we made it into our home in 30 days on time and your idea of a $7k seller credit was awesome! Came in handy for sure. Now I live in a beautiful white picket fenced home across the street from my first graders A+ rated Naperville school. Priceless... We can all wake up 15 minutes later since we no longer need to catch the bus, just walk right across the street and there we are! Can't thank enough of everyone on your team, especially Jennette and Fitni! I didn't wait more than 40 second for any reply from you guys, and I appreciated it that you made time for me at each phone call. And of course - you Andy pushing things through with your vast knowledge and experience to wiggle within the system and ask us the unique questions that provided answers that you could take to the underwriter for another successful ontime close. You're system is a beautifully well oiled machine. Lastly, thanks for keeping all of us (including the other side) always informed of the process and following up when tasks were complete. It couldn't have moved more smoothly! Thanks pal! You're the best! Everyone at Neighborhood Loans did a fantastic job! Mike Brennan

I've enjoyed working with Andy O'Brien on the closing of our home. It was a smooth process all the…read moreway. Andy kept us updated on the loan and answered any questions promptly. He is very knowledgeable and professional. A+++

Worst experience with a broker ever..So thankful I got wise to Tom Rydberg's lies and intimidation…read more I have never had anyone talk to me with more disrespect in my life. ..Run Run Run as fast as you can.. I am so glad I fired him and got a new helpful honest broker. I bough my dream home with better interest rates then Tom offered and never felt like I was a nuisance like Tom made me feel as his client. What a horrible experience with this company. Maybe you should be thankful to have clients rather than treating them like they are beneath you..Shame on you !!!

Wow, I thought the refinance process was horrid- 1. A…read moresurprise $2,000 in additional closing costs 2. The refinance took 6 months 3. They were incredibly unresponsive, didn't reply to emails, phone calls, etc. But this takes the cake! They sold my mortgage to Fifth Third Bank in July of 2021 and never told me. I have the mortgage payments on autopay, every month, and we are never late with anything. Fifth Third sent me a bill with a past due amount, and I thought it was a scam. I logged onto my "The Money Source" bank which is what Draper and Kramer used to hold my mortgage, and they were still accepting my money. After calling Fifth Third Bank, they confirmed that The Money Source transferred the loan to them, sent our payment for July to them, and they now have the loan. There was no communication, no letter in the mail that they are legally obligated to send. But that's just what I've come to expect from Draper and Kramer. Stay far, far away from this company. I don't know what happened, they used to be great, and perhaps it is a broker by broker experience. My last experience, however, was foul.

Working with John Noland and his team with financing our new home was stress free. They were…read moreextremely responsive in a quick and professional manner. They kept us updated as we moved along in the financing process. I would highly recommend John.

This is the third time we've worked with John Noldan and his team at Rate, and every experience has…read morebeen excellent. John is professional, responsive, and always takes the time to make sure we understand every step of the process. His team is efficient, friendly, and makes what can often be a stressful process feel smooth and straightforward. We've come back to them multiple times because they consistently deliver great results and outstanding service. Highly recommend John and his team to anyone looking for a reliable and trustworthy mortgage partner!