What a happy surprise! The manager of this establishment decided to terminate his relationship…read morewith that irascible employee who was an utter misery to deal with. I was in the process of rebuilding my Yanmar fuel injectors, and dropped by for some parts...with great trepidation after all my other negative experiences here. What a welcome change! I had my parts, and was out the door back to my boat, within a few minutes. Their mechanics are the best on the west coast, and barring any changes to the counter staff, the service counter is now staffed by very knowledgeable, and kindly people. Really first rate!

We used Stem to Stern to investigate a fault on our engine. They came faster than other companies…read morein Vancouver. Their technician was very courteous and found the fault. He repaired it for less than quoted by other companies. They went beyond and offered great service. We will use them again.

Very knowledgeable: I had a problem with my 30-year-old Espar forced air heater (originally…read moresupplied by Roton Industries, a company now owned by PYS) - my guess was an intermittent thermostat malfunction - which Jake at PYS quickly confirmed was the likely problem. Super service: As my Espar unit was so old, replacement parts were going to be a problem ... Jake had the answer here as well: PYS stocks old inventory/used (from another job). Best of all, as there was no warranty and I was able to pick-up the 'used' thermostat at PYS, they supplied the part for free. Now that is old-school customer service. Very much appreciated; I can recommend PYS (and Jake) extremely highly.

Excellent and professional. Delivered exactly what I wanted, in perfect timing and I learned a lot…read morefrom them. The next encounter was just as awesome.

Poor service through their negative attitude and lack of communication…read more For the most part they were rude, moody and petulant. Skookum was very poor at communicating. They left you in the dark. They disliked dealing with the client. You are an annoyance to them. The co-owner/mechanic is knowledgeable, experienced and competent. The work he did was good. He performed the major repairs. However, their only other mechanic? who was left to finish off the repairs did not complete the jobs and his work was left uninspected and unrectified. I had to correct his work and complete the works myself. At $175/hour! Not impressed! They claim it was from a lack of time. False. Time was not the issue, they just didn't care about completing the work, and correctly, needed done to comply with survey. After long a month of waiting, I just left. This was a frustrating, unpleasant, and expensive experience.

Highly recommended! They retrieved glasses from the murky bottom of False Creek! Great sense of…read morehumour and heart! Thank you!

Owner was rude, and would not answer if the motor had been serviced recently. Instead he told me to…read more"read the ad again". I did so, and explained that there was no information on the last service of the used engine he was selling. He then took it personal and started calling me names, when all I wanted was a last service record of the 15hp 2 stroke he was selling. Really strange interaction. Incredibly unprofessional.

Alex is a nice guy and easy to deal with, it's great to know there's a competent outboard mechanic…read morein the city and at this point I'd trust him with any job big or small. Everyone knows a boat motor is a money pit and the work isn't cheap, but if you want it done right the first time Call this guy!

Jason has serviced the main, genoa, staysail and light asymmetrical spinnaker on my Baltic 51…read morecutter, "Warlock." Evolution Sails also built a heavy asymmetrical spinnaker for her, as shown in the review photos. Very nice workmanship and Jason is very helpful!

Awesome place for sail repair!!…read more We sailed up from San Francisco and needed repairs done on both sails. We called in and were on a tight schedule, but they got us in straight away! They had 2 sailmakers working on our main and jib to get us back in shape! They were able to order the exact Sunbrella we wanted and had it in 2 days. They did excellent work, had a quick turn around and were super helpful in getting us back sailing!

Great knowledgeable crew who have been in the business a long time!read more

I took my RV to Premier For repairs to a RV fridge. They…read moreneeded to bring in parts but completed the work right away. The RV had some other issues and the staff worked with me to get thwe waork done and assisted in many ways that was well outside thier job descriptions All of their staff went beyond my expectations to assist me and I I am delighted with the way they worked to hep me. Fist rate attitude and helpfulness Rating: AAA+++++ THANKS AGAIN - Peter D.

Really friendly staff, well kept property, and great security. We've been storing our RV here for…read moreseveral months and are very happy with the service.

They didn't show up and have very poor communication…read more I scheduled my appointment and received 3 emails and 5 texts leading up to my appointment time. I made sure to confirm. They then sent me a text at 10pm the day before my appointment changing it from 9am to 10am without any sort of confirmation that it worked with my schedule. At 9am (my original appointment time), they sent another text saying that my appointment was coming up at 10am. Nobody came to my appointment with no text and no email to explain why. I am shocked and disappointed at the lack of customer service and at the negligence to communicate with clients and then just not show up despite changing the appointment time presumably to fit with THEIR schedule.

Chris and Chris showed up 10 minutes early and worked in the sun for about 3 hours. My 2011 Ford…read moreEscape looks like new. They did a great job and even offered to help sell it for me. I will be sure to use them again when needed and my neighbors too. I really appreciated that they came to my home to do the cleaning. I wish them best of luck in their business. Cindie & Wayne