We've been with Bartels for just over 2 years when they replaced our old fuel oil with a heat pump…read moresystem. The system has worked great. Everyone we've worked with has always been courteous, professional and very quick to respond. I highly recommend this company to anyone looking for an energy efficient system supported by a knowledgeable and friendly staff.

My Girlfriend just spent 12 thousand dollars getting an…read moreentire new HVAC system Daikin Brand, , the technician told me he ran new electrical lines put a couple other lines on a different breaker put a new junction in during the installation(two days) the next day I noticed the microwave didn't work.. the microwave is directly above the new HVAC, The follow up call back to get them to just take care of the one plug, I was told no, this isn't on them. Something is loose, If it was working and fine before they got there and now it's not working after they did their install? That's basic math. We will not be having this company back to 228 n Washington, I would choose a different more honest and honorable company that does the right thing, especially with the fire hazard they left her with in a house she just bought,

West Chester Heating& Air Conditioning did a great job. They also had the best price. I had done…read morebusiness with a company who I won't name that my loyalty didn't mean anything to them. Thanks Jeff keep up the good work.

Call Jeff or Jordan . I had them come out to look over my HVAC system before the summer heat…read morestarts. Prices are very reasonable. I didn't need any major work , just check the system out, Add a little coolant and clean the compressor.

Our AC went out right before going on vacation. Elliot's team did a fantastic job by providing a…read moretimely quote and were able to install the new system in one day before we returned, so that we came back to an air conditioned home, worry-free. We were very pleased with using their service!

My heater which is a heat pump was not working very well. Zach came by and did a very good…read moreinspection and found some wires that had come loose! Any other company would have got me to replace the whole hvac system. I would highly recommend this company to anyone!

Great prompt service in July when my A/C went out! The tech had the part in his truck and had me up…read moreand running in less than 1/2 hour!

On July 4th the air condition went out in our house. I contacted Schibi Heating and Cooling…read moreemergency line since it was the holiday. I received a quick response from their technician, Ray. He gave me all the information I needed on possible expense and was eagerly to help. He arrived 40 minutes later, told me issue and cost, and repaired the problem immediately. He was polite and answered any questions I had for him. I would request him anytime, and the compan.

Great customer service. They were out in the afternoon servicing my account unit that wasn't…read moreworking. They diagnosed the problem and fixed what they thought was the problem. When I got home from work, the AC unit was still not working. I contacted them and the owner was at my house within 20 minutes. The problem was diagnosed and fixed. Upon packing up, he went and got the check my wife had written earlier in the day and told us because of the error, he was not charging us anything. We tried to argue that his time was valuable but he was hearing none of it and wouldn't accept anything for fixing our problem. I won't use anyone else from this point on. Honesty and integrity hard to find these days and when you run across them, you keep it close by.

Our AC quit and after a very sweaty Mother's Day weekend we were referred to these folks by a…read moremutual friend (thanks Randy H!!) We had 3 technicians out today troubleshooting our problem and all were very kind, knowledgeable, and professional. We LOVE our new programmable thermostat and will be putting these guys on speed dial for all of our heating and cooling needs going forward. The are easy to deal with and reasonably priced as well. Highly recommended!!!!

Wonderful service! I came in from out of town and searched for an HVAC company for my brother…read more-in-law and sisters' home that had not had a working furnace for many years. Left a message on a Sunday expecting a call back on Monday. He called back on Sunday and scheduled the visit at 8:30 the next morning. On time, friendly, honest and was back by the end of the week to replace the old furnace. True to his word on every detail. Highly recommended!!

5 's Thank goodness…read morefor Ken and Rouse Heating and Air! Last night, our air was blowing warmer air, but the fan wasn't running. This morning, I called several places, but no one answered except one Rouse. I spoke with Ken and explained the issue. He said he would be at my house between 11 a.m. and 1 p.m. and arrived around 12 p.m. He checked everything out and found that our thermostat was causing most of the problems. He replaced some wires while listening to my kids in the background. The cost was reasonable, and he was very upfront about the potential issues and solutions. Thanks guys!

This company is amazing!! I had AC and Heating installation,…read moreunfortunately they both quit at the same time, they came out, gave me a quote (very reasonable) and started working, I was fortunate as the weather was nice and I didn't need Air or Heat while they were installing. My neighbor also had the same work done. We are very satisfied, they even vacuumed when they were done ..the men were very personable and professional, If you have air or heat problems, give them a call, you'll be glad you did!

Absolutely the worst customer service . Had a furnace installed a year and a half ago . 6 months…read moreago it went out I had no heat for 6 weeks in the minus 3 temperatures . Now it's out again . And now my AC won't work . And I haven't had air since before July 4th . Guy will not call you back , will not have any interest in fixing or repairing anything under warranty . I would not recommend . At this point I feel I deserve a refund .

Have been using CS for years and have been very happy with their service and staff. We've been on…read moretheir service plan which caught issues early that saved some headaches and expenses down the road. We ask a lot of questions, and they are always very knowledgeable and helpful.

This company is either inept or they are rip-off artists…read more I've waited 3 summers before leaving this review to give them the benefit of the doubt. In July 2015, this company was hired by my warranty company to replace a fried component on my HVAC. The following year, May, 2016, I got my usual service company to perform the Spring maintenance and they told me according to their readings, the system was under-charged. I said that was impossible as this was just repaired and they suggested I call the company that performed the service. I called Comfort Solutions and they came out to test the system and they claimed that their reading indicated that not only was my coil bad but also that I should replace my TXV (thermal expansion valve) to the tune of THOUSANDS of dollars. They charged me for the diagnostic to boot. I called my company back and because they are actually capable and I trusted them and they wanted to be thorough and provide good customer service, they checked for leaks for free and reiterated that there was no way the numbers were indicating anything other than an undercharged system. Called Comfort Solutions back and told they stood by their completely incorrect and rip-off position. Why do I say this? My company was so confident in their diagnosis that they made me the following deal: they offered to charge the system and if it ended up not fixing the problem or it ended up being something else they would refund me everything. Guess what: in May 2016 they charged the system and my HVAC has run flawlessly for 3 whole summers. Comfort Solutions wanted to charge me THOUSANDS OF DOLLARS for a problem that didn't exist. Also, since replacing the parts they wanted to replace would require re-charging the system, there would have been no way to prove what the root cause was. Stay FAR FAR FAR away from this company. They charged me for the diagnostic and I paid the other company to charge the system. These guys are terrible. If the company doubts this story or claims anything of the like, I still have their diagnosis sheet where they recommend this action. If these items needed to be replaced how do they explain 3 years of running flawlessly in extreme heat when I keep my house at 68 in the summer. I do not want this company to contact me at all. I chalked up the $100 lost for the fake diagnosis and the money I had to pay to recharge the system properly as water under the bridge.