First, the good... I will say the staff, when I interacted with them, was very pleasant and…read morecourteous. Their service is the sole source of the two stars. This hotel property itself deserved negative stars for safety, cleanliness and overall maintenance and I cannot recommend it. The condition of this property is truly an embarrassment to the Best Western brand. I wasn't expecting luxury but Best Westerns are always, in my experience, well maintained, clean and reliable. The desk chair in our room is a reflection of the property: still functional but in destroyed condition. There is no pride in the condition. Our bathroom was clean when we check in but dirty clothes from a past guest were under the bed... a clear indication the room had not been vacuumed. The doors to the exterior were equipped with cards to limit access after hours but each door was open. If you have a multi day stay, be warned that they will not clean your room during your stay. You must request that service 3 days ahead of time. If you'd like clean towels you have to go to the front desk which is not staffed 24 hours. So, plan ahead. No toiletries are provided but again, just ask the staff at the front desk and they will be happy to provide. When next in the area I will unfortunately avoid this hotel at all costs and recommend you do the same, until or unless it has been renovated.

I stayed at this location for five nights in July 2025 while visiting my parents in Green Valley on…read morea working trip. I liked everything about the inn. While not fancy, my room was clean and had everything I needed. A powerful air conditioner to deal with the July Arizona heat, work desk, ice bucket, mini fridge / freezer, coffee machine, large flatscreen TV with streaming services so I wasn't bombarded by endless ads in the evening, free breakfast at the attached restaurant / pub. The staff at the front desk was universally pleasant and helpful, as was the cleaning staff and the staff at the 19th Hole restaurant. I will stay here again without bothering to look for other lodging the next time I visit Green Valley.

Amazed does not convey our experience. We explored the Robson website, and found ourselves in the…read moreQuail Creek Community. Hands down we are happy that we did. We were so impressed that we didn't even explore any other Robson communities in the area. We were looking for a senior community that made you feel like you were away at Summer overnight camp. Well, that is exactly what we found; without the "popular jocks or mean girls". We spent 3 days in the rental home property and were completely SOLD on the community. We found everyone to be more than friendly, active, and willing to share ideas and make our experience the best it could be. We immediately felt like one of the community members. We explored both re-sales and new construction. There is nothing like new construction which affords you any and all of the amenities and designs that YOU want for about the same price as the re-sales. Don't let re-sales fool you. People do not leave because they do not love the community, they leave to be closer to their children as they age and require more supports. The Robson building experience surpasses all and any expectations. It is your own personal experience with an army of supports from the staff, booking agent, Mike our superintendent, to our personal customer service representative Charles. There are so MANY people to recognize, but my hand holders extraordinaire were Cozette in sales and Katie in design. I should stop now even though I really want tot go on. You WILL not regret buying here unless you are not interested in enjoying your "GOLDEN YEARS". We built the Cortez model.

Many homes built between 2004 and 2007 have SUB-STANDARD ROOFS. Have the roof inspected by…read moreprofessional roofer before purchase.

We ended up leaving early and would not stay here again. The…read moreroom we were assigned was ground level with a sliding door that opened directly into an active parking lot no barrier, no separation, just cars and people walking directly past with full visibility into the room. Traveling with a toddler, this felt unsafe and completely inappropriate. There was direct access to moving vehicles just steps outside the door and no real sense of privacy. The next morning, we tried to address this at the front desk and were told to contact a manager. We followed instructions, called, left a voicemail, and provided our personal number. No one ever called back. The front desk interaction with Mike was also unprofessional and dismissive, which made the situation worse instead of better. We chose not to stay the remaining nights due to safety concerns and lack of response, yet the hotel still refused to authorize any refund for the unused portion of the stay. This was not the level of care or accountability I would expect from a property that markets itself as a resort.

The property itself is beautiful, but unfortunately the customer service left a lot to be desired…read more After spending over $1,000 for two nights, I received a phone call three hours after checking out accusing me of taking a pillow from the room. I rented a suite that was essentially two connected rooms. We used the sofa bed and left the bedding in the king room. The pillow they were questioning was supposedly from the double-bed room. If I had known they were counting pillows and towels so closely, I would have taken photos of everything before unpacking. Being accused of stealing something so minor was honestly insulting. What made the situation worse is that the property seems to track everything in an unusually strict way. If you ask for extra towels, you must provide the exact number of dirty towels in exchange. At the pool, towels are not freely available like most resorts; you have to sign them out to your room and they count them again when you return them. Breakfast was also disappointing. It is advertised more generously than what is actually provided. Each guest receives one omelet, two microwaved sausages, a very small cup of fruit, a small portion of potatoes, and two tiny microwaved pancakes. They stamp your card so you cannot receive any additional items. Even though our suite had a dining table, guests are not allowed to take the paper plates or utensils back to their rooms. The property itself is lovely, but the constant counting of towels, food, and even pillows made the experience feel uncomfortable and unwelcoming. The final phone call accusing me of taking a pillow was the unfortunate ending to what could have been a relaxing stay.

The manager was very rude. I booked a room on Walmart Travel which quoted me a price I agreed with…read more After I made full payment, I received an email from the manager saying he wanted to charge me more. I had agreed to a non refundable reservation as I trusted everything was on the up and up. Manager refused to honor the set agreed payment and would not give me a refund. It took me over an hour on the phone with Walmart Travel to get my refund. This guy even said I was trying to blackmail him! I'm totally in disbelief how people can operate this way. What a crook.

This hotel is grubby and poorly maintained. The staff are loud and generally unhelpful. The owner…read moreis basically a hotel slum lord. Breakfast is only served from 6 AM to 8 AM and is extremely basic. I had to check out early and still got charged another night because they said I didn't warn them soon enough. No other hotel has ever done that in the hundreds of nights I've stayed in hotel in the last 25 years. The room looked like it was painted by the owners children. My bed frame was two box springs stacked on each other. Never even consider this hotel.

It has clean bathrooms, hot water and clean comfortable beds! Staff were friendly and helpful! We…read morehad our dog with us and she was welcomed as well! Looking for a place with a clean room and great staff..... this is the place!

Friendly staff. Rooms are quiet, comfortable, and clean. The property is showing a little age -…read morethings are kind of worn out a little here and there, but it's still in decent condition. Overall a decent place and a good value. I have stayed here multiple times over the past two years and it's always been good.

Nice hotel. Arrived here at midnight after an 8 hour drive from So.Cal. I think I woke-up the desk…read moreclerk but for not having a reservation I was able to check-in to a room quickly. The room I was given was good enough for a one or two night stay; a little small but it was clean and all the furnishings seemed to be in good shape. Room had a large flat-screen TV and a small fridge which was a nice touch. Very comfy bed which is what I've experienced at other Holiday Inn's. Decent continental breakfast in the morning with pancakes, biscuits and a pre-made egg/cheese thing along with a selection of juices. The only drawbacks were I was told the elevator was out of order *after* I'd checked-in. My room was on the second floor and luckily my wife and I were traveling light and had no problem with the stairs. Still would have been nice to have been given the option to have a room on the ground floor. Judging by the lack of the cars in the parking lot I doubt that the ground floor (or the rest of the hotel) was filled. The vending machines needed to be re-stocked and it doesn't really seem to be within walking distance to anything other than a car wash and a Dairy Queen. Not a bad place to spend a night or two, just ask about the elevator before checking-in! LOL

The beds are like concrete and the pillows are HUGE and not like any other HIE. There is not…read morefitness center at this hotel. Make sure you do not get a room on the south side of the building. There's a Ford dealer next door and car alarms went off several times during the night. I had to turn the fan on high to drown out the noise. Had the "do not disturb" sign on the outer door handle and the maid still knocked at 10:10 AM and asked if I was still using my room.

I stayed in the tiniest Cabin # 2 right on the road , loved the small A Frame Cabin during this…read morepast Holy Week , Cora was amazing welcoming and Richard cordial and obviously a natural " Cabin Master " it felt like Pete Nelson the Tree house guy was proceeded by Richard the Tree house cabin builder. My groovy spiral staircase was a mesquite tree with treads inserted in such a cool way . I saw 19 bird species mostly due to the frequent birders stopping by and Cora is an amazing birder herself . I told her to send me open dates . You're close to the amphitheater pkng and trail entrance.

Would you like to feel like you are in a treehouse that may or may not have elves in it? Then rent…read morethe Keebler Cabin. Very cute, rustic, and welcoming. Sure, I have to post this review now that I'm back in civilization with wifi and cell service. Being out of touch is half the fun. It's not like there isn't electricity or water. Well-appointed kitchen (fridge, stovetop/oven, microwave, coffee maker, toaster, cups, plates, utensils, pots, pans, etc). Fruit and cereal provided. You need to bring in what you want to eat or drive a long while to collect it. We just enjoyed the wildlife, birds, and cool breeze!

We had a wonderful one night stay at the Amado Territory Inn. Lovely landscaped property with a…read morecactus garden overlooking beautiful mountains to see the sun rise in the morning, or in the evening the reflection of the sun against the mountains was stunning! Our room with two double beds was spacious and very clean. The beds were super comfortable. There was a lovely sitting room with a fireplace (which we didn't use) and wine for happy hour. The highlight of the space was the breakfast room and the delicious freshly prepared meal. So good!

Stayed here one night while attending the Tubac festival of the Arts. The place was very…read morecomfortable. Room was spacious and clean. Owners were super friendly. Location and views were excellent. Only negative I have is the breakfast. We have stayed at few bed and breakfasts' and our experience is the breakfast is always amazing because it's "home cooked" along with little extras like muffins and fruit on the table. This one was disappointing, was a couple eggs, microwave bacon, and 2 tomato slices. There was coffee, a couple of juice choices and toast you had to make yourself. Also had instant oatmeal and a cereal out on table as a choice. Just seemed more like a chain hotel breakfast. Would definitely recommend for the stay though.

This is for their shop and birding experience. Would give 6 stars if I could. They do a superb job…read moreof making the many unique birds highly accessible to all. The staff are super knowledgeable and kind, and they clearly have spent a lot of time making everything great. This is one of the most interesting ecological areas in the state and well worth a stop for hiking or just walking in the forest. Bring binoculars!

What a lovely stay!Rustic cabin feel but with amenities you want/ need for a get away. The cabin…read morewas clean and comfortable. It's located next to the bird feeders and the gift shop within walking distance which makes it an ideal. You get a parking space with your cabin. There is a front and back porch for bird watching, a nature sound bath, reading ... or anything. Of note, the front porch is shaded. With beautiful trees, mountain views and being away from city life it's perfect to unplug and connect with nature. The shower is a little 'odd' - it's pretty high, almost directly over your head, and the shower head is small. If you are on the shorter side, it can be a bit challenging to move the shower head to where you need it. This cabin slants a bit. I think it just adds the rustic-ness of it. Enjoy it. A few other things you need to know- the cabins are in Madera Canyon which is part of the Coronado National forest. There are no restaurants- so bring a fun picnic to enjoy. Or you can drive 25-30 into town for food. You will likely have no cell service when in Madera Canyon. The lodge / cabins do come with wifi included. You are in a forest. Be responsible- clean up after yourself, expect wildlife to exist, don't try to feed or pet wildlife ... and sure as heck don't expect sympathy if you get attacked by wildlife for your stupidity if you try to friend them or don't take caution. The lodge has several bird feeders and you can spend hours enjoying birdwatching. Also you can request a humming bird feeder for your cabin ( how cool is that!) Super fun experience. Definitely will be back.