Nevin was very helpful and knowledgable. He explained what was going on with my air conditioning…read moreand he showed me what he was doing during the process. He diagnosed the issue quickly and correctly and did some maintenance and work. Now everything works great. I will be using Jeffries in the future whenever issues arise. Bob & Rene Doucette

Called in for an appt yesterday afternoon. Called off work to stay an additional day to…read moreaccommodate. Even told the lady I picked them because of their good yelp review. It is 1:30 PM and I have not heard anything from them, so I call. They are booked up until June 30. They must've missed the message or not got to it yet. Do not recommend .

Good communication, fair pricing, great service and a solid installation of a water heater.read more

I had a very poor experience with Daniel Brown Plumbing. First day-no show. I had to track them…read moredown all afternoon. Second day-call unresolved, clog not resolved. First time we used the shower it clogged again. Called back and rescheduled. They wanted to bring the camera and not give any type of credit or anything. Third call-no show. I had to call them. "Yes sorry I was just about to reach out the camera didn't come in like it was suppose to". I have requested a credit and a call from the manager and haven't received any response. Very unfortunate way to do business.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

The technician was very courteous answered any questions I had was prompt and very niceread more

From the owner: We are a locally owned and operated business, specializing in preventative maintenance for HVACR &…read moreplumbing equipment; Think of it like an oil change or a yearly checkup at the doctor’s office. Preventative maintenance such as system checks, coil cleaning, water heater flushing, etc. can and will make your systems run longer and can prevent costly repairs. We offer competitive pricing, not just for maintenance but for installation as well. Ask us about our special offers for water heaters and mini splits. Please call today to schedule your appointment.

Our on-demand water heater stopped working. I called for a plumber. He was out the same day at 2…read moreo'clock. He told me that the on-demand water heaters were no good. I needed to replace it with an electric 50 gallon water heater. He told me total cost insulation and labor $1800. I said OK he said you'll have hot water by this evening. Did a phenomenal job taking out the old rep, Plumbing as needed and installing the new water heater just amazing very good service highly recommend them came with a five-year warranty one year labor warranty. I was super pleased. Great job highly recommend.

I recently had a plumbing issue that I could not resolve on my own so I gave Hornback Plumbing a…read morecall (late in the evening) and they scheduled me for the next day. They were on time did a GREAT job for me at a very reasonable price and I've had no further issues. I highly recommend and trust them!!

Epperson is a great business, they do perfect work on time as requested. We use their service for…read moreany project we have for our clients, plumbing, electrical etc. always with great results.

They are Honest and Trustworthy! Had a Problem on Saturday and was looking for a Plumber. Found…read moreEpperson on Line and the Owner, Chad, Was Honest and Truthful. Told me the Cost and I decided to Wait till Monday. He sent OUT Jessie and Within 20 minutes Fixed the Problem. Chad said it was WAY to expensive , Wait till Monday and I did. Jessie came OUT and 1 2 3 He Fixed the Problem and We had a Washer and Dryer Back. My advice IF! There is a Problem that YOU cannot Repair Call EPPERSON and Ask for Jessie! Great Job and Honest!

When opening my cabin, I ran into plumbing problems. Mitchel and Jason took care of everything…read morevery professionally and were extremely kind. Honestly, I was doing my 'happy' dance because I couldn't believe how quickly and efficiently they completed the job!!! I would HIGHLY recommend Roney's (Mitchel and Jason) again.

Great friendly staff, very efficient and honest owned business! always recommend for all your…read moreplumbing issues