Called in for an appt yesterday afternoon. Called off work to stay an additional day to…read moreaccommodate. Even told the lady I picked them because of their good yelp review. It is 1:30 PM and I have not heard anything from them, so I call. They are booked up until June 30. They must've missed the message or not got to it yet. Do not recommend .

Very helpful and responsive with some plumbing needs in a new property I recently purchased. Highly…read morerecommend!

Epperson is a great business, they do perfect work on time as requested. We use their service for…read moreany project we have for our clients, plumbing, electrical etc. always with great results.

They are Honest and Trustworthy! Had a Problem on Saturday and was looking for a Plumber. Found…read moreEpperson on Line and the Owner, Chad, Was Honest and Truthful. Told me the Cost and I decided to Wait till Monday. He sent OUT Jessie and Within 20 minutes Fixed the Problem. Chad said it was WAY to expensive , Wait till Monday and I did. Jessie came OUT and 1 2 3 He Fixed the Problem and We had a Washer and Dryer Back. My advice IF! There is a Problem that YOU cannot Repair Call EPPERSON and Ask for Jessie! Great Job and Honest!

After 20 years (new build) with a RHEEM HVAC installed by Strack we decided to upgrade and replace…read more The current owner was one of the original installers. Reviewed three competitive quotes. Strack quoted a high end REHEEM multi stage replacement at the lower cost end, of the other two quotes for their lower technical equipment. Installation? Four techs arrived, two inside two outside. One day completion. Modified duct finishing, condensation plumbing, fit - finish inside and out all top shelf and very professional. Additional add on equipment (thermostat, condensation pump and cut off switches) all top of the line. Our power bill reflected and significant drop in cost. Strack - RHEEM quality investment. Happy, Happy, Happy.

Our A/C/ Heat pump quit working at our vacation home here on the lake, called strack on a holiday…read moreweekend and within 3 days we had our 23 yr old heat pump system replaced at a great price and great quality of work. i'm glad to say the following weekend was hot hot hot but our new system functioned flawlessly, Thanks again Strack HVAC for a job well done and you will be getting endorsements for you in the future!!!! looking forward for another 23 yrs of operation !!! Thanks Again, Charles Welte

Nice guy, but not reliable. Willie came out and recharged my air conditioning, but didn't find the…read moreleak, so it was inoperable within a week. When I called, he said he'd be out within a couple of days to fix it. That was two weeks ago. I've texted and called, no response. Sad, because I was willing to pay him for his second visit and not hold him responsible for the leak - all he had to do was show up. I called another service agent and the problem was fixed.

Nice people, awful "business". Bolt on mechanics that guess at the solution instead of practice…read moreeffective techniques. Called this place for my elder mother's unit freezing up and low Freon. He came right out, which was awesome! Very nice older gentleman filled us up and replaced a cap he "assumed" was leaking Freon. Later that night, froze up again and still wasn't cooling. Called right back the next morning. No one was able to come out till late afternoon. Older gentleman called and told me another guy would be coming and assumed they would do a test to find the leak. Tech came out un-prepared. Didn't have any die for a leak test and again, replaced some caps, guessed at it and left. Froze up again that night. At this point I'm fuming. Call first thing in the morning and got the old woman on the phone. Said they were on a job and couldn't contact them but would let them know. She recognized this is an ongoing failed job. After hearing nothing I called back late that afternoon and she informed me they were still out working and others were in front of me. No ma'am, I'm three days in front of all of these jobs". But she didn't agree. Wound up calling Davis Air in Somerset. They agreed that it should've been leak tested to begin with. Davis will now be repairing the unit after Rose air has taken my money to "guess" at my mothers problem. Now my mother is on day 5 of no air on the hottest week of the year to date due to their unprofessionalism and lack of ability to repair the unit correctly through basic HVAC repair techniques. Very nice gentleman, very poor business. Beware. Intention is good, execution of actually being able to do the job, not good at all. Lazy and inexperienced attempt to fix. But nice people to talk to. You decide which you want in an HVAC repair service in the middle of July. What a joke. Now I'm out money and and they've put my elder mother out in the heat miles away from me with nothing I can do. They wasted my money and time and put her at risk in this heat. Unacceptable. I want a business who can correctly diagnose and fix the job. Not a "bolt on mechanic" who shows up unprepared to guess at the issue and take my money in the process. Ridiculous. Save your money, call anyone else. That original 3.2 rating wasn't wrong on here. Should've known it was "too good to be true" when they said they'd be right out in the middle of July as an HVAC service. Call an actual professional company with techs who are knowledgeable and prepared to do the job.

thieves! i was charged $$518.00 to replace a faucet. i was billed $203.00 for a $119.95 faucet…read morepicked up ten miles down the road. do not use this business!

Did a great job repairing AC. Promptly & reasonable prices. Very friendly service............read more