1. Innovative Pension Strategies

1. Innovative Pension Strategies

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Poway, CA

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Innovative Pension Strategies

2.3 (6 reviews)
Closed • 8:30 am - 5:00 pm

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Family Tax Office - Laura Gonzalez

Family Tax Office

(7 reviews)

I went to family tax services for my taxes this year in 2026…read more I have some complicated taxes. I need an enrolled agent, because I owe money to the franchise tax board. Sherrill, he just come back from Hawaii. I had a head cold, and I could certainly understand all about jet lag & and was body adjusting to the time change. The second time I called them about an enrolled agent and spoke to Sherrill, it was clear she was overwhelmed with too much work and did not want to work with me. I don't remember exactly what she said, but was something like yeah I have about 10 of you guys to work with etc. And something that was gonna cost me an extra $250.00 for contacting CA FTB. I owe the California FTB money. It was very clear. She's the only one there very busy doesn't really wanna work. I get it when you are a small business owner and are starting out and you're the only person to do more detailed things. My suggestion is to get more enrolled agents to help clients that came to you before. That's what you guys advertised and you should follow up on it.. poor quality and poor value is what you offer

KYLE YOU ARE RUDE, DISRESPECTFUL AND UNPROFESSIONAL! Blonde…read morelady, first door on right when u go in....lord. she asked if i needed help, i explained announced i was called for info and she said oo the spouse with the missing info actually came in.....like wtf. First I have a name ignorant blonde. Then Kyle....we set up an appointment and when i got there, he already had an appointment and 0 time for me.....i dont know why you made an appointment with me when you already had one then to top it off, i thought if he rolled his eyes more they would roll right out of his head. Not professional. I had to ask him to stop. Then to tell me that MY husband isnt my business. You know what's not someone's business, saying disrespectful comments like that to someone. I mean I'm not a customer and this is how you treat me??

Innovative Pension Strategies - financialadvising - Updated July 2026

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