I would like to give a shout out to Damian at the Belleville location. I just got my new ray bans…read morefor Christmas, and I accidentally stepped on them and popped out the lenses and bent the frame. I was in a state of panic and took them into Damian and within 5 minutes he had them fixed with no charge!!! Thank you so much for saving my favourite glasses!!

Went for emergency new glasses after mine broke. Everyone was very friendly and the prices were…read morereasonable. I got one-hour service and they were done on time. I will return to this store for future glasses.

Extremely impressed. Hubby needed a small repair to a pair of glasses be bought overseas, and…read moreHakim's helped us out today, free of charge. Very personable customer service, a large variety and selection of eyewear - my favourite round style glasses, and amazing sunglasses options. Unique designs. What really impressed us about this store were the variety of frames available, for all face shapes and the stellar, professional customer service. We will be back!

Andrea is great, the optometrist is a complete jerk. We chose our frames, measured and spent a few…read morehours with Andrea only to have the optometrist come in with an EXTREMELY poor attitude and ruin everything.

This is a copy of a letter sent by my wife to Pear Vision head office. An example of a lazy…read moreassociate with very poor customer service To whom it may concern, I was at the Pearl vision store in Belleville On today on Friday November 29,2018. Earlier in the day around noon I was told by your associate Steve that my husband benefits would not cover some of the cost. I mentioned if he could hold on to the glasses and sunglasses I can find out and come back. He agreed. My husband did call Great West Life. He was told because I am covered under insurance but not for glasses that the eye place will have to fill out manually for their portion. Showing my insurance to zero. Approximately 1:30pm.. while waiting for Steve serving another customer. Another associate Lisa; I asked her does Pearl Vision manually fill out forms and be faxed in to the benefits provider ? She said absolutely they do. I approached Steve and mentioned what I just typed above. His first response was what? We don't do that anymore. When would we get the money? I said well your associate at the front says you do. He then mentioned we don't have manual life forms. I said ok but it's for great West Life. Oh that means I have to look for the form then? Think we might have some. He went to the back. Came back with nothing. Decided to go on line to see if he could grab the forms from great West life. I said ok great. He searched then faced me and said sorry no forms. You would have to pay everything upfront then maybe you would get your share back. I said why is this being such a difficult transaction. Because it's too much of a headache for me to do that's why. So he's basically stating his customers that have a bit more work to get the benefits working it would be not good for him to do? Brilliant customer service I might add. This man represents you. We as customers pay his bills. He surely demonstrated poor quality of your company and I will surely hope he will be addressed accordingly. I have been a customer there for a long time. Buy one and get one free glasses was a great deal. Too bad you lost out on $625.00. I did grab my prescription back from the pile he had to the side Not impress at all

This place is great! I come all the way from Toronto for it! Caring staff and the most competent…read moreplace I've ever found. I was having double vision and needed specialty lenses with Fresnel Prisms and they were able to do that for me, yet make my glasses look like regular ones. I couldn't find anyone to do it in Toronto. I would highly recommend this place to anyone.

From the owner: Welcome to FYidoctors Optometrists in Cobourg--the ultimate destination for all your eye health…read moreneeds! Our seasoned squad of eye care experts is passionately committed to delivering nothing short of top-notch ocular services. From tailor-made prescription eyeglasses, contact lenses, and sizzling designer sunglasses to thorough eye exams in Cobourg, we've got it all. Need prescription eyeglasses in Cobourg, a routine check-up, or grappling with a more complex eye issue? No worries! Our experienced eye doctors are always ready to lend their expertise. So, if you're surfing the web for "Optometrists near me," your quest ends at FYidoctors. Don't miss out - Secure your appointment with FYidoctors location closer to you today!

I came last Christmas to spend some money i got as a gift. the staff were super nice and helped me…read moreget some stuff. when I checked out the price was 90 something bucks. i thought nothing of this and went to get some lunch. as i was waiting in line this price seemed off to me so i read the receipt. i ditched the timmys line and went right back to the store. they charged me 40$ for something i did not buy and couldn't even give me my money back. to their credit they did let me exchange the money i lost with items that equaled to 40$ but the fact this happened isn't something im real happy with. but i dont think it was on purpose or anything. Hopefully the next time i pay them a visit this doesn't happen again.

I love this store. I always know that if I cannot find a game at a normal store I can always locate…read moreit at here. The staff are extremely helpful and always willing to help. Highly recommend checking it out for yourself

Fab place, a Son and Mom operation. Great service but also, bizarrely given the size of Cobourg, a…read moregreat selection of frames that you won't find elsewhere. In 20+ years in Toronto we worked at finding fashion frames and never found a selection like Insight's. The only place comparable is in Toronto that designs and makes its own frames (at a considerable price). The usual stuff can be found here and I think their prices are not noticeably different from the chain shops. But I have been wearing a new set of frames from them every 2 years for the past 10-12 years and it's rare that I have gone a week without a compliment on any of them.

Incredible service, excellent value. I am so happy with this downtown Cobourg shopping experience.read more

I've been a patient for over 25 years, the doctors are very good. The Officer Manager "Shelly" is…read moreextremely RUDE, and because of her EXTREMELY BAD ATTITUDE I REFUSE TO GO BACK! No wonder there is such a high turnover rate with employees including doctors! My business is going elsewhere! You might want to read all of the other negative comments other former customers posted under this business as well on the web. It all comes back to her....

From the owner: Dr. Philip Christmas is a family eye care professional in Belleville with experience you can trust…read moreto take care of your vision. We have a large selection of frames available for a sharp new look. We also do co-management for laser corrective surgery. Call today and schedule an appointment.