The absolute best customer service experience in Roanoke! I recently placed an order with Renee…read moreand she was so helpful. I really appreciate the time and effort she went to to ensure that the process was exceptional. I truly feel that they really care about the customer and it shows Robert G.

Great shop. Very friendly and knowledgeable staff. Got some really good aromatic tobacco's there…read more Will be using there website to order more.

Great store & service clerks are very nice to deal with,Very good store layouts…read more Price's are on spot,Great selections &prices and costumer service

The service can not be better. Everyone that works there is very friendly and helpful. They offer…read morethe largest selection that I've seen at the best prices.

Great little coffee shop that also allows smoking. They even have a few cigars you can purchase…read more Highly recommend.

Cigars! You like…read morecigars? Well, I like cigars but you can't just fire them up anymore in your local bar, so you need a place with like minded individuals and that's where William Alexander shines. The place has a "loungey" feel to it, with dim lighting and some deep and cozy couches to kick back on. there are a few tv's in the joint so you can follow the game while enjoying your sticks and they crew working there have a very good working knowledge of what they are selling. Good selection of cigars for all tastes and budgets and you are never rushed along - so sit and anjoy that smoke and make some new friends along the way. They host cigar events from time to time so keep an eye on their Facebook page for those - they are very popular events from what I have seen. Give them a shot! Parking in the rear

Stopped in on St Paddy's day and had a great cigar in an excellent lounge with outstanding…read moreconversation with the other patrons. Staff and patrons were friendly, selection was fantastic. Walk in humidor with just about everything you could want.

When in Lynchburg, Virginia the last thing I thought I would find would be a great cigar lounge…read more Well, I was 100% wrong! When visiting family here in town I just really wanted to have a cigar and relax for a little bit. As soon as I walked in the door, I knew I loved this place. The manager Rick welcomed me right away. I went into the spacious humidor, and they had a great selection of all different brands of cigars. I picked out a couple sticks that I knew that I would like and decided to stay there and have one. The prices were very reasonable. I sat down on one of their several comfy leather chairs abd decided to enjoy my Arturo Fuente. The other guys in there were welcoming and eager to join me in conversation. Other than being in Lynchburg spending time with family this was one of the highlights of my trip. Great atmosphere and great conversation. When in town, I'll be back.

Great customer service! If their out of what you want, they offer good alternatives. CBD products…read moreare plentiful. Cig's are also a little cheaper.

From the owner: Good prices for tobacco and vaperead more

I go here for everything , from my tobacco tubes, tobacco, kratom and CBD products!!! He always…read moregreets with a smile and if he doesn't carry it he is willing to order it. And the Price s are Low and competitive he cares about its customers and their happiness with there purchase and products ! You can't get better Quality personal Coustomer Service ! You have to check It out!! Thanks Jay your the Best!!!

Very new tobacco shop in Roanoke, Va, that has impressed me. RM tobacco has everything you need…read morefrom cigarillos, cigarettes, blunt wraps, papers, high quality glass pipes, water pipes, and bubblers. I would recommend this store to anyone interested in buying tobacco related products. The prices are great and the management is very friendly and eager to assist in purchases and guide the buyer to what they might be looking for. RM Tobacco has a lot of growing to do, but has a promising future here in roanoke. If your looking for a nice friendly local tobacco store you should definitely try this one out!

This place is truly amazing! Great setting/lounge! Great selection for all your gentlemen's tobacco…read moreneeds!! The employees are extremely respectful willing to help! A wealth of knowledge.

A relaxed, quiet and comfortable atmosphere with exceptional service. A very good selection of…read morecigars and some estate pipes, both at good prices. I've recently seen Dunhills, Charatans, and good meerschaum pipes there, all priced under $100! Leather chairs to sit in and smoke cigars and pipes. Chess boards if you're so inclined. The place has been business for over 20 years, which is a small town miracle. Very knowledgeable owner and staff.

I have been taking clients here for the past year. They are always helpful and attentive. I have…read morenever had a problem.

Wow! I read the other reviews. I have absolutely no problem here. I've been shopping here for a…read moreyear and they're always courteous and helpful.

Don't usually review but I am confident this is the #1 shop in Vinton and the sweetheart young lady…read moreis very excited to see you coming through the door and I am so glad she had recommended a new vape to me now it's only one I purchase. So keep up the good work!!

This shop is really great! Every time I walk in, there is something new being offered. They are…read morealso always giving away great stuff from scratch tickets, no cost raffles and loyalty cards!