I stopped in for some kratom and met the owner. He was a cool guy. I've been to some of the other…read moresmoke shops around town, and what a horrible experience. None of the smoke shops around town have same level of customer service. He really knows his stuff. I picked up a shot called EDP 7OH. Hand and this is the best shot I've ever done in my life. If you're looking for a really good kshot this is the only place that carries EDP. it really does contain six servings per bottle so watch out. This thing blew away every kratom I've ever done. Thank you.

SCAMMED! I have brought 3 great, honest products from them, however 1 product was clearly tampered…read morewith and when I asked for a refund, I was told "I've only been here 2 months" and was denied my money back. Maybe you will get lucky as I did the first few times, maybe you will get a tampered product and scammed out of $50. Terrible service, terrible experience, do better guys.

Fun place to hang out. They are knowledgeable, helpful if you're a beginner or a cloud chaser…read more They have the best selection of equipment in the valley, wether your looking for your first good quality setup or you want to blow CLOUDS. They have a huge selection of premium liquid to choose from! They have been in business longer than most starting out in the Vape Cave. Wether it's an Orchid or a brand new RTA that you're having trouble with it leaking. They can help! They have a huge selection of juice! They helped me be a better builder. Billy Matt and Joe are awesome to deal with. Check them out for yourself! Yes, you should go.

Employee sold me wrong product and then I tried to exchange it the next day. The very same employee…read morewho sold me the wrong product refused to do a simple exchange without the manager being "physically present" which he wasn't there of course. Employee was also not wearing a mask within a indoor retail building. Wouldn't recommend based on horrid customer service.

This is a great shop! The atmosphere and vibes are perfect and it's very clean and organized. They…read morehave nice quality glass and great prices. I don't smoke juuls or hookah but the prices were great compared to other ones I've seen. I only went in their to get a glass piece and the staff was extremely helpful and very friendly. They also have a great selection of products and have everything you could possibly need. Definitely my new favorite head shop in Blacksburg! Shop Local and support this great business!

I am referring to radford Herban Legends, but know they are a chain and cannot find radford on…read moreYELP, but you guys got GREAT customer service!!! And an OUTSTANDING selection of great pieces!!! Best around! They also worked out an issue i had with a purchase and actually surprisingly fixed the issue!!! I did not even expect them to because of the circumstances and most headshops don't. You guys are BY FAR THE BEST AROUND!!!! appreciate you guys!!! I also NEVER do reviews but you guys well deserved it!

Best place in town and around! Unmatched prices, and excellent customer service. I drive a couple…read moreof times a month to see this place. Parking could be better but it's VT so that will never happen haha. Good luck with all the business. I hope you guys are here to stay.

I absolutely love this place. Hands down my first choice of smoke shop in the area. Hate the quest…read morefor parking but do realize the proximity to VT and can imagine that's quite the sales boost. The store is impeccable with amazing selections you can't find in other local shops at great prices and even discounts when you buy more items. That alone is reason to shop here, however the number one thing that makes them stand out is their customer service! Not only are they knowledgeable and helpful, these guys are extremely nice! They always greet you and genuinely seem to care about their customers and the business. Plus they're super fun to talk to!

They have what I need close by. The people leaving bad reviews are just being pretentious. It's a…read morebit more expensive than buying online, but you're not paying for shipping or waiting for a delivery. Prices are comparable to other local shops. I've been in several times and on different days at varied times. I've never had a bad experience with customer service. If everywhere you go has bad service, it's probably you.

Extremely knowledgeable and doesn't oversell. Went in with a general idea of what I needed and…read morelearned a lot. Recommended by several friends who also had superb experiences in this shop.

Great store & service clerks are very nice to deal with,Very good store layouts…read more Price's are on spot,Great selections &prices and costumer service

The service can not be better. Everyone that works there is very friendly and helpful. They offer…read morethe largest selection that I've seen at the best prices.