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    Insider London

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Recommended Reviews - Insider London

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    14 years ago

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    The English Bus - The English Bus

    The English Bus

    4.9(85 reviews)
    1.3 miSouthwark

    Great reviews on Yelp guided us to The English Bus for our tour of Stonehenge. I liked the idea of…read morea small group tour. We had a great experience! We easily booked on line a couple months in advance of our trip to Stonehenge, Bath and a Secret Place. I had a few questions, which were answered quickly through email. Instructions and itinerary were provided after we bought we tickets. Additional and helpful information was sent a few day prior to our trip. Noelh, our tour guide, was knowledgable, interesting and fun from the moment he picked us up in London. He provided information beyond the tour stops. He was engaging and had a good understanding of the geology of Stonehenge as well as the historical background. He made well time stops for breaks. We spent about two hours at Stonehenge, two hours at Bath and an hour at the Secret Place. The Secret Place was worth the extra and I highly recommend. Noelh offered a brief and interesting walking tour at each site and left us time to explore on our own. We were allowed to bring snacks on the bus but we didn't need them because we stopped plenty at places for food and drink. Noelh provided water. Bring water and rain gear. There were UBC ports for phone charging on the bus. The bus was very comfortable. Noelh was sensitive to a woman that was having mobility issues and arranged for her to skip part of the walking tour. I enjoyed Stonehenge and the Secret Place immensely, I was glad I saw Bath, but it was too crowded during our visit. Others on the tour really loved Bath. I highly recommend The English Bus tours.

    Tommy was awesome! We loved Bath! Go to the places he suggests. The Cotswolds were lovely and we…read moregot to see where "War Horse" was filmed. Stonehenge is incredible. How people got those rocks in those spots aligned with the solstice- it's baffling with their simple tools.

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    The English Bus - Stonehenge

    Stonehenge

    The English Bus - Bath

    Bath

    The English Bus - Bath

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    Bath

    Fat Tire Tours - Making the best of the tour despite the intermittent rain!

    Fat Tire Tours

    4.8(45 reviews)
    1.4 miBayswater

    My first Fat Tire Tours experience was in Paris, where I found their bike tour to be the perfect…read moreantidote to acclimating to the time change. In Britain, I used them successfully again, for a way to highlight London's must-see spaces without having to step inside each royal edifice. Fat Tire Tours offers a variety of guided bike tours of London and I opted for their 4-hour Royal London Tour. It showed me exactly as much as I cared to see of Buckingham Palace, Kensington Palace, and the rest without the tedium of traipsing from room to room inside each structure. The guide, making frequent stops along the busy route, relayed informative and anecdotal information and kept things moving at a snappy pace. Halfway through the tour, a 30-minute lunch/bathroom break at Trafalgar Square is a welcome diversion then it's back on the bikes for a bit more of the same. Fat Tire Tours is a sane and enjoyable way to see things in London and I can pretty much guarantee that you'll have more fun biking to London's sites than walking slowly through them with an audio-guide. The fact that I'm a repeat customer with Fat Tire Tours should speak for itself. In case it doesn't, here's some other details to help convince you: * Access their web site and fail to purchase and when you next access it (or before) you'll get a discount code. That discount meant that my 4-hour tour was under $30US per person. Good value. * Tours can be canceled for full refund up to 72 hours in advance. Why not book it just in case? * Tours aren't canceled for rain but FTT does have rain ponchos you can rent for $1. * 3-speed bikes, helmets, and the tour guide are all included in the price. London is flat, the ride is easy, and the experience is fun. Fat Tire Tours is a great way to experience whatever city you're visiting.

    The team was nice, helpful, and had good feedback. rented two bikes for me and the Mrs. Had a…read moregreat time riding through Hyde park. Reasonable priced .

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    Fat Tire Tours - Stop on Royal London Bike Tour

    Stop on Royal London Bike Tour

    Fat Tire Tours
    Fat Tire Tours

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    Big Bus Tours - What you can expect.

    Big Bus Tours

    2.7(350 reviews)
    0.9 miVictoria

    Tip: I recommend showing up at a bus tour stop to purchase your pass (ticket). I bought a two-day…read morepass and got a third day for free. That deal currently doesn't exist on the Big Bus Tours site. I find it helpful doing a bus tour in a city that you are visiting for the first time. I've done such tours in Philadelphia, Los Angeles, Shanghai, and London. Of course, it's also fun to take a tour when you've been in a city before. New York comes to mind. Anyway, I decided to get a ticket from Big Bus Tours when I was doing touristy things in Piccadilly Circus. I am normally a planner (I got a city pass to various tourist attractions), but for tours, I show up at the stop. There's a reason why I do it. You can often get a deal. I ended up getting a three-day pass, but I only paid for two days. It was nice to get an extra day for free. There were three different routes that this bus company offers. I did all three, which was great. You get a pair of headphones and you listen to the audio detailing what you are seeing. It's informative and fun. You can choose the language that you want. You hop on a double-decker bus that allows you to hop off to visit a touristy site (Buckingham Palace, Hyde Park, Big Ben, etc.) and hop back on when you're done. Naturally, if you want to stay for the full tour, it's cool, too. Top floor is best for taking photos, which I did. It was December when I was in London. I recommend wearing a hat, a warm coat, and gloves to keep warm. It can get a bit windy, but I was fine. It did rain on my last day, so I sat inside. Taking photos was fine, but you deal with the window in front of you and potential glare. It was comfortable and a great learning experience as a tourist. I recommend it if you have a chance while in London. (45)

    Bought tickets online for me and my wife. First pickup,…read moregreen line at Kings cross. Waited almost an hour. Then when the driver did arrive he stopped briefly well before the spot and immediately took off. A group of us all had to run after him. In fact the sales guy told us to run. Wtf?!? When I complained to the driver, he yelled at me like it's my fault. 2nd stop, we waited again almost an hour for the red line. When I complained to him he also yelled at me. Horrible drivers. Horrible experience. By the way, we saw multiple buses coma and go from the other companies as we waited. Don't use Big Bus!!!! Ted, the 3rd driver was nice. Ted, I'd suggest switch companies.

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    Big Bus Tours
    Big Bus Tours
    Big Bus Tours

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    Golden Tours - Harry Potter Studios Tour

    Golden Tours

    2.3(391 reviews)
    1.2 miVictoria

    We booked despite the bad reviews because it was the only way to get Harry Potter tickets during…read moreour quickly planned trip. We read the reviews and understood we were going to need some patience. The problem with many reviews were the meeting instructions (via TripAdvisor) so we went to the Baker Street location a day early to scout it out. We could not find signage for Golden Tours. We did see a Harry Potter bus dropping off a group and assumed (wrongly) that the spot was also the meeting spot. Actually they do have a location (store front) near the Baker street stop. It is not on Baler Street. If you come out of the tube and turn away from the wax museum, you will find their store from down the next block. That is the meeting spot point for tours! Very important thing to know and find -- because you have to meet there to get your tickets beforehand. We missed our bus time despite arriving 45 minutes early. The staff was less than kind about this part of the trip and made no apologies for the lack of directions. They gave us headphones but there was no movie on our bus. We had set our expectations low for our son, due to the reviews so we didn't mind -- but there were some disappointed families near us. The bus was clean enough but no WiFi and the phone charges didn't work on most seats. The driver for this portion of our trip was great and very helpful given that he had to help us find someone on site to get our Entry tickets. Despite the set backs, we finally had tickets in hand and enjoyed the studio tour from here on out on our own. The trip back was easy enough but this bus driver was less friendly and at one point was screaming at another driver along a busy street in London. We actually found it comical and thought it added to the busy city feel, but I could see how many guests would find this very unsettling. All in all, it is OK if this is the way you can get entry tickets to something on your must see list, but if you have options - I'd try another company.

    I was here during Christmas season and booked the Christmas lights tour, and I was very…read moredisappointed. When arrived, the guide just scanned everyone's ticket and let everyone on. There was no direction or distraction to go upper beck or lower. When I arrived to the top, it was already full. I know everyone there did not pay for upper deck, because they just let everyone up on a first come first serve basis. When we confronted the guides, they refused to check everyone's ticket. We did not get the experience we paid for, and there is an up charge to sit on the upper deck. Also, the driver clearly did not know the route! The guide kept telling him he's going the wrong way and we were stuck in traffic in the wrong place most of the time. The driver made an illegal u-turn, that put the everyone in danger. The driver did this twice, and there was clearly conflict between the guide and driver. Would not recommend this company. They did not try to rectify the situation, did not honor those that paid for their spot, and overall not enjoyable with the conflict with driver and guide. Update *** they offered me a 25% refund, which is a very low compensation for what I paid for. What makes this company even more of a scam, they are asking via email for my bank account and routing number for the refund. I told them I do not feel comfortable and just refund to the card I purchased the tickets with. THEY ARE A SCAM. AVOID THIS COMPANY AT ALL COST.

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    Golden Tours
    Golden Tours
    Golden Tours

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    Insider London - tours - Updated June 2026

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