This review is one I've put off for a few months. Not due in any part to the business, but the…read moresituation that brought about my interaction with them. Hurricane Helene (9/26/24) caused monumental damage to this community, and unfortunately to my house as well. Though my backyard fence took the brunt of it all, my roof also experienced the results of high winds and flying debris. And so, with shingles missing and small holes now present, it was clear a new roof would be required. I was one of many homeowners reaching out to literally every roofing company, via Yelp's Request A Quote I might add, and one of the responses came from Southpaw. The quote was on point and the timeline (in a single day) was exactly what I was hoping for. They communicated with me that they would be dropping off the shingles the evening before and sure enough around 7 pm a truck, with pallets and forklift, arrived. The team member sat the pallets to one side of the driveway so I was still able to park on it as well. And soon after sunrise the next day, the team arrived. Ladders went up and shingles came flying down. Before I knew it the sound of hammers on the roof began. They were there to work! Around 3 pm I went outside to get the mail and saw they were almost finished. But the weather had other plans. Rain soon followed. They were quick to cover the last section with tarp and waited on my front porch for almost a hour till the rain subsided. And then they got it done! While two were on the last section, the rest of the team were cleaning up the back and front yards. And let me tell you, it turned out beautifully. I hope I don't require roofing services anytime soon, but if I do I know who I will be calling.

Highly recommend South Paw roofing!! From the initial call and estimate to the cleanup after my…read moreroof was installed they were outstanding!!

RCS is very responsive and knowledgeable in the business. Their work is top tier. I have used them…read more multiple projects ranging from roofing, windows and siding.

Do I have to give them a star? Even one is one to many. In the beginning of our talking about the…read morejob, it was we will take care of you. We'll get right on it. Our experience. Then the work started. Without saying they were here, no hello or word they were on there way. The deal was to look at the job and talk if it was a patch job or more, and what would be done. No talking, No hello, no word they were even here. They just jumped on my roof and from a nail holes leak they had a 2ft sq hole with no roof tiles left. I ran outside to talk to them but they were leaving driving down the road. I jumped on the phone to call the person I set the job up with to say "WHATS GOING ON" He said he would call them and let me know. I had many things at the time I could and did say to myself but will not get into here. Come to find out the two men that were on the job did not speak English at all. I ask the office to send a English speaking employee but Noone showed up. They completed the job and took pictures. I was not happy with the work and asked for a forman to come check the work. No one were showed. A few weeks later I got a phone call demanding to know why I had not paired. My answer was you have not sent the bill or a forman to check the work. To end this long story save yourself a headache and check around for a good business that sends English speaking employee.

Sean was very professional and helped me out with some repairs needed on roof damage caused by the…read morehurricane we had. He got up on the roof within 24 hours of me calling him and gave me an estimate on two different roofs that I needed him to fix for me. He explained what the cost was going to be for materials and he actually met me at Lowe's in order to pick up the materials and I could pay for them there. It was the next day when he was able to complete the repairs on both roofs and I just had to pay him for the labor costs. He takes cash or CashApp only. I will definitely be using him again in the future whenever I need some stuff done. He will do the small jobs that the big roofing companies don't seem to have the time for.

Sean was awesome at repairing my outlet in my room and bathroom. He even came to make sure that…read moreeverything is working. I had told him to look out for more phone calls from me in the future . The value of his work is superb.

Another great job by Crosby. My 3rd. The rain water would pour off my barn roof and nearly flood…read moremy horses' "porch." Each horse has a stall with turnout and a nice sized porch so they can hang out outside with cover. Crosby trimmed the metal roof, added a 50 ft header and installed a gutter and downspout. The job was flawless with a great cleanup and to cap it off it poured after they left. The porch was totally dry. Now we can give them hay in the rain and not worry about a deluge. Tnx again Crosby.

I have two repair quotes... they aren't costly however even though I called my last time about 2/3…read moremonths ago they said they would be out.. Once again no one came nor called me. I was gone and now the problem is larger as it is now leaking and my garage roof is soaked.. If you have minor work don't think this company will come even if you have quotes plus ask for the work to be done and at one time had that sign in your yard.. bad customer service..

Webb Smith was extremely professional, friendly, and efficient. We called to get an estimate for a…read moresmall leak and he was able to come out the next day for an estimate and to have it repaired. The estimate was very fair and we appreciated the clear communication. Would definitely call Penn Roofing again.

I can't recommend Penn Roofing, the folks in the office are really pleasant, but the workmanship of…read morethe crew at my house left much to be desired. First, they didn't speak to me or announce their intentions when they first arrived. They just blocked me in my driveway and started working. They tried to leave me blocked in my driveway over night and I had to call in to get things moved after they'd taken off without telling me. They didn't cover anything in the space beneath the roof and lots of debris fell in, trashing and almost causing significant damage to everything underneath. The yard they left a mess and despite saying they would clean it up, never did. Including sharp metal pieces and nails, not only did I get a flat tire from a fresh roofing nail after they were done, but I picked up by hand well in excess of 100 brand new roofing nails. I had to go buy my own magnet to have any sense of confidence that I could use my driveway again. The crew tried to cut corners skipping things that were agreed to, and the things they did do, they did poorly. I had to call them back for almost everything they touched because it was worse than when they started (yes, I had new leaks in my new roof in places that didn't have issues before they started). They also left things clearly in poor condition, gaps between wood structures they'd "repaired", warped boards with no support, the roof had obvious depressions and dents where repairs and new shingles were laid. Different people would show up for other parts of the job at random times without warning and some wouldn't even know what they were doing there. I really shouldn't have to explain what roofing and repair work needs to be done, that should've been handled internally at the company. When I spoke with the crew on the phone they were not receptive to my issues and were aggressive and disrespectful. I really liked the folks in the office and wanted to support a local business but be wary. Might of just been the crew I got, but it was a remarkably unpleasant experience.

We had an overall good experience with this company. communication was generally good and our…read morerepresentative, Kewan, kept us informed. They even handled our solar panels well. The only complaints that we have were with the actual contracted roofers. There was damage to window screens, damage to flower beds (the roofers could have avoided the flower beds), and cigarette butts left all over our yard. The damage to the window screens was repaired the day of but it was done poorly (bending of the screen frame). After coordinating with modern roofing the window screens and frames were replaced. They were very easy to work with.

The man who helped me on the phone was very nice. Very helpful. They gave me a quote- and I paid…read moreit in FULL. After, they charge me several more thousand dollars ! Insurance did NOT cover all of it. I came out of pocket for that additional SEVERAL thousand. They tried to gaslight me into thinking otherwise. Just be prepared when dealing with anyone during a crisis. Companies will take advantage of you and then you pay way more than you thought. It wasn't about not understanding insurance for this. A simple call telling me would have been nice to let me know before hand. And from talking to others and one person here, it seems to be the trend for this company.

From start to finish Gee and his team are incredible. Gee took time to not only explain different…read moreroofing shingles and requirements but also the insurance claim process and that level of customer service more than anything is what made me very comfortable to want to work with them. They were also incredibly fast in scheduling to replace 2 roofs back to back considering the backlog of repairs. I am very grateful for the workmanship and service they provided. They are very reasonably priced compared to a bigger local competitor that estimated $4000 more. The roofs look incredible, and I have the peace of mind knowing that the roofs are more structurally sound. Mahalo Gee and GA Roofing!