I hired Jay Hilo's last second movers through the U-haul app. I hired this company because they…read morewere the highest rated moving company on there. They were hired for 3 hours to load and unload my moving truck. First of all, they were 2 and a half hours late getting to my apartment with no call stating they would be late. When they arrived, the truck was almost all the way loaded thanks to my 2 sons so there wasn't much left for them to load. They were very slow workers. It took them the full 3 hours to finish loading and unloading the truck at my new apartment. This left no time for them to reassemble my furniture that they disassembled to load onto the truck. They would have charged me an additional $160 for another hour of work just to reassemble my furniture. I was disappointed with this company. I expected more from the highest rated company.

I was in urgent need of movers to get me out of my 3rd floor (walk up) 2 bedroom apartment and…read moremoved in across town. Jay Hilo not only did the job professionally and perfectly (starting at 6:30 am) they were able to do it with just 36 hours notice! I HIGHLY RECOMMEND these guys for all your moving needs! Thank you for excellent communication and going the extra mile for your customer! I will be calling again in the future for my next move!

Timely, efficient and fairly priced...plus caring customer service! I highly recommend Macias!read more

I've used Macias Junk Removal twice to have old furniture and other items picked up. Both times…read morethe service was excellent, and the pricing was fair. For one of the pickups the furniture needed to be taken to a local church group for donation. It was raining cats and dogs that day but Jose and his cousin were still extra carful as to not damage the furniture. I highly recommend this company! Dominique S.

Convenient, polite, and was able to come over on short notice. Would hire again. Both he and his…read morehelper were very friendly and they handled everything with care.

Chase and his team are fantastic! I've worked with them multiple times and they are communicative,…read moreprofessional, thorough, and great guys! The pricing was fair and very competitive. This is my go-to for any junk removal services. Truly a great and motivated team!

Excellent service from start to finish! They arrived on time, were professional, courteous, and…read moreprovided great-quality service. I highly recommend them to anyone looking for a reliable and professional junk removal service. I would definitely use them again!

Michael contacted me quickly after I contacted him online about removing an old piano. He was able…read moreto give me a good estimate based on photos. Arrived on time and safely removed the piano. Very please with his service and would contact him again for service!

Thomas and his crew did an amazing job of cleaning out my mother's home in Hampstead. They arrived…read moreon time, worked tirelessly through the day, and were respectful and friendly. My mother had a hoarding problem, so they had a lot to clear out. Thomas' company took over 3 tons of trash to the landfill but also sorted through belongings to donate to local charities. This was really important to us as we wanted to pass along what could be used. They also demolished an old shed and power washed the outside of the home, cleared the gutters, and tore out the old carpet. The prices were far better than competitors and saved us thousands. My brother and I highly recommend Big T's!

Sevice requested was on time and efficient. Good quality of service and a great value. Didn't…read morehaggle the price after the quote which was unexpected judging by other companies. Fast, efficient, timely.

This is a bit painful to write as I don't like leaving negative reviews, especially for small local…read morebusinesses. However, I feel that I need to share my experience. We needed to remove an old, large cast iron radiator from our attic. This thing must have weighed 500 pounds. We needed it removed so we could have the attic reinsulated, and the insulation needed to be done before our HVAC work commenced the following week. So it was a time sensitive project--the first of several dominos if you will. I called John. Described the project. Mentioned in a follow up text that I wanted to reduce dust as much as possible. He said there would be a good amount of dust given he needed to saw the radiator into pieces to remove it. Fair enough. I called him to schedule and we landed on the day prior to my insulation in the afternoon (2-4pm). At 4:15pm when no one showed up we called. There was some issue with the crew (got stuck at another job?) and couldn't make it. The crew said they called me. I certainly didn't receive any calls as I was watching my phone like a hawk given my stress over the job. We explained to John the time sensitive nature of the job and he agreed to have his crew come at 7am the following day--the same day the insulation was to go in. There was little/no margin for error. At 7:10am I receive a text from one of his guys that says essentially that because we wanted to avoid dust and dust would be unavoidable "they couldn't guarantee I would be 100% satisfied" so they cancelled the job. I want to repeat that: Because they couldn't be assured that I would be 100% satisfied, they cancelled 50 minutes before the insulation crew was showing up after flaking the day prior. I explained I didn't care about the dust--I mean whatever, right? I needed the behemoth gone. We ended up finding a crew to come out and they slayed the beast, and I tipped the hell out of them and yes, there was dust. We managed. This was after I sped to Home Depot to buy every carbide sawzall blade they had in stock. All in all it cost us a few hundred dollars and a heck of a lot of stress. None of this would have happened, including this poor review, if 1) John never agreed to take the job, 2) we had a conversation about the dust concern beforehand, 3) they cancelled with ANY freaking notice. You might even think John would reach out after the fact and say "my bad." You'd be wrong. Instead left us high and dry so we wouldn't be anything less than 100% satisfied. Well, guys, I'm less than 100% satisfied.

Holy crap, these guys are Amazing! Great communication, totally reasonable pricing, on time,…read moreefficient, and they cleaned up afterward. We had an attic's worth of junk and a lot of other stuff to prep for a move. I can't believe they got it all in the truck. (Our neighbors all watched and were amazed). Two guys came to load and John arrived on site personally to make sure it was all ok. Couldn't be happier. Great business.

I would give a zero if possible. I was charged for a dumpster that never arrived. The bill went…read morethrough but no possible way to contact the business to tell them they failed to deliver the dumpster. Also, voicemail is full and the emails are automated. Terrible way to handle your customers.

I used Bumblejunk for the third time. Never had a problem until this last time. They were taking a…read morebed down the stairs; we kept telling them to change the angle of the bed. They put a hole in my wall at the bottom of the stairs, removed some drywall in 2 places 1 in the stairwell and one at the end of the stairwell. I have had them move other objects with no issue, but the 2 guys moving stuff the last time were not the brightest bulb in the box. They couldn't understand what we were saying. Sorry, not sure I will use them again in case these 2 guys show up. I don't need anymore damage to my house.