The coordination was terrible, I had the owner give me an estimate but unfortunately he passed away…read morebefore my move date. I called three times the week before I moved and was assured there would be no problems. Moving day comes and they show up at 9:30 to pack and move a four bedroom house. They were completely unprepared and complained about the large amount of work that needed to be done. They did not finish and had to come back who days later. When I received the final bill it was almost double what I was quoted. I hate this was a good company but sadly with the passing of the owner the quality of service is Jo longer

The guys were great. Nothing was damaged. This is the second time using this Company and I highly…read morerecommend them.

The movers were friendly and helpful. They were on time and finished the job quickly.read more

Honestly I was going to do business with them but I found their prices to be outrageous I lived at…read morethe time in Gwynn Oak MD 21207 and I was going to be putting a couple of plastic containers about 4 total and about 4 additional boxes too which everything was downstairs ready and packed up to the storage unit that like 5-10 minutes away ( NO FURNITURE) and the set price was 400.00 that's outrageous I actually was able to find way cheaper option I understand that they're a business but that's ridiculous for the distance and the number of idems I was requesting to be moved so in spite of the professional conduct which was good unfortunately based on my review in full I can only give this business 1 star ...

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

HORRIFIC EXPERIENCE--moving nightmare!…read more My spouse and I hired Interstate Moving Company as a broker, and they subcontracted our move to Zip Moving and Storage. We were repeatedly promised a fast delivery, with an estimated arrival the day after pickup. The movers arrived in a rented Enterprise truck with only one professional mover doing most of the labor, assisted by what appeared to be his underage son, so my husband had to help load much of our furniture himself. We are paying close to $6K for this move. Despite this disorganized setup, both companies continued assuring us that delivery would still happen the next day. After the pickup day, howver, communication became inconsistent and misleading. We later learned our belongings were not even placed on a delivery schedule, and after days without updates, we were given a delivery date 15 days later that was THEN canceled due to an alleged truck mechanical issue. (Mind you, again, they had simply rented a truck and could easily get another.) The companies have repeatedly failed to provide clear information about where our belongings are located, when they will actually be delivered, or why another truck cannot be used to complete the move. We have now been without our belongings for over two weeks and were forced to stay with family in another state because we had none of the essentials needed to live in our new home. This situation has been especially distressing because I am pregnant and have severe asthma, and some of my emergency medications were packed in the shipment after we were assured of a rapid delivery. Overall, the experience has been incredibly stressful, unprofessional, and misleading, and I would strongly caution others before using either Interstate Moving Company or Zip Moving and Storage. We have had to file a federal report against both companies.

CAUTION!!! This company is a racket!…read moreThey came to my 1 bedroom apartment to load up and they nickel and dime'd me for literally everything. So much so my previous estimate doubled, but didn't tell me it double until after the truck was completely loaded. So they basically held my belongings hostage so I'd sign in agreement to the inflated price, and said it would cost 6k to unload it if I wasn't happy with the price.. ***holes!! This was a cross country move and what would take a normal time frame 4 to 5 days to deliver this company took 20. They picked up in one truck and then delivered in an 18 wheeler, which made it impossible to deliver in an urban area. So if you use them, prepare to get storage. if you're unfortunate and you do have to deal with Hometown Van make sure you watch the inventory like a hawk.. because they will add items that don't exist just so they can charge you extra. They padded my move to the point that I had to get two storage lockers And when they delivered I actually only needed one, and when I looked at the inventory I saw in the line items where they added items that I didn't even have. And the end.. this company is very dishonest and don't do a good job. They're scummy, rude, and unworthy to be in business.. NOT RECOMMEND!!!!!!!

My biggest gripe with Hometown Van Lines is their unprofessionalism and lack of communication…read more There really is no way to find movers without a broker. So, they get the job from the broker, surprise the client with contracts and fees that weren't mentioned by the broker, then when the person is understandably upset, they blame the broker. It's definitely on hometown to reach out to a job beforehand and 1. send the contract for a reasonable review time, and 2. be very, very clear about their delivery process. Initially, I was quoted a reasonable price by my brokers for the amount of things I had. Had I known Hometown Van Lines LLC would be my mover beforehand, I would have never booked this service at all due to their consistently horrible reviews. When they got to my apartment, they shoved an unfinished contract in my face with a price that was double my original quote. The driver assured me that I would never be charged this much, but that they leave some room in case they need extra packing materials. If I didn't sign this, they wouldn't take my things. I had to be out of this apartment by 7am the following day, so I didn't really have a choice but to sign. After everything was packed up, they actually tried to charge me MORE than that initial number, because of hidden fees like "long walk to the elevator" and a claim that I had over 100 cubic feet more than the original quote. I was moving a studio apartment's worth of stuff and had very few items, so I was confused by this. I asked what took up the most space and it was the things they repackaged on their own. At this point, I started asking them to take larger items off the truck to cut down on space. They tried to tell me that they would charge me $500 to take any items off the truck. They started cutting their little charges here and there, and acted like they were doing me a favor by cutting the price to *just* $1000 over my original quote. When I moved in to my new place, they held my things for over two weeks. No one was able to tell me when my stuff was coming or even a maximum number of days they could hold it based on my location (the contract defines this for East Coast to West Coast and East Coast to the Midwest, but not East Coast to the South). I slept on an air mattress in an empty apartment for t w o weeks. When they FINALLY dropped off, neither of the movers wore masks. I understand that it's hot but we are still in a pandemic. Also a bunch of my items are scratched or broken. Picture of my shattered TV attached. At the end of it all, I wish I would have just shipped my small items and sold/rebought all my furniture. It would have been faster, cheaper, and MUCH less of a headache. I only even booked movers in the first place because I had to move alone and unexpectedly during COVID, and did not want to sell/rebuy used items or make the 22-hour drive in a U-Haul alone. Again, if one single person would have reached out to me and explained their terms clearly this would have been different. If your M.O. is to provide absolutely terrible service and then hide behind the small print of the massive contract they give you at the time of pick-up, there's something wrong there. Brokers are predatory but not everything can be blamed on them. I would also like to say that customer service really gets the short end of the stick. I'm sure they spend lots of time being yelled at because their bosses can't get their shit together. They were super nice. Don't yell at them, yell at the owners.

These guys are terrific, extremely hard working and efficient. Very polite and nice. I would…read moredefinitely hire them again.

Just wow! Came out and did a somewhat odd move in that I had some stuff that I thought I would move…read moremyself but between injuries, illness and heat, I decided to see if someone would do the job. Antwan and his team were so great! They were timely...big relief! And wrapped my stuff and took away my trash without a blink of an eye. They were done so quickly. And they put stuff where I wanted, again, so pleasantly. A great value!! Thanks all around!!

Doyle Moving Services did an exceptional job with our move. From start to finish, the entire…read moreprocess was seamless, professional, and stress-free. A special thank you to Alex Florenzo, who made scheduling and coordinating our move incredibly easy and convenient. His responsiveness, organization, and customer service were outstanding. We also want to recognize Nico, Jesus, and Dennis for their exceptional work on moving day. They handled all of our belongings with great care and were meticulous, efficient, hardworking, and highly professional throughout the entire process. Their friendly demeanor, honesty, dependability, and integrity truly stood out. We especially appreciated the healthcare worker discount, which was a wonderful bonus. Doyle Moving Services exceeded our expectations in every way. I highly recommend them to anyone looking for a reliable and trustworthy moving company. 10/10 service--I will be recommending them to all of my colleagues, friends, and family!

Do not ever use this company. I do not know how well they move people, but their practices border…read moreon harassment. After we listed our home for sale, I started getting incessant texts and phone calls from them at my UNLISTED phone number. When I asked how they got it, I was told it was in the MLS listing! That is an obvious lie and very easy to disprove, and yet they thought I would believe them. I have also gotten multiple pieces of physical junk mail from them. I would rather move all my furniture myself than hire this company.

My husband and I live in FL and have moved several times using professional movers. This move was…read moredifferent and not for us. My In-laws contracted with GT to move them from a very large home in Martinsburg, WV, to Homewood of Frederick. We flew up for two weeks to assist the situation as there were many emotions after my sweet in-laws had been in their home for 22 years and collected a lifetime of memories. The team on pack day and move-in were absolutely incredible, meticulous, kind, caring, respectful, and treated each item as if it were their own. The team worked so incredibly cohesively. Absolutely cannot say enough great about the work that was accomplished from beginning to end!! Would recommend them highly. It was an honor and pleasure to meet and get to know the team!! They are all angels: Suzy, Michele, Danilla, Courtney, Jen, Cindy, Jonathan, Jose, and Dennis (Maui). We wish them all the very best life has to offer. Warm heartfelt regards, Kathy and John Sadler

Right on time. The guys were professional and so helpful. Asked questions when they were unsure of…read moresomething. I appreciated that. Knew what they were doing and did it well! Great price too! Would highly recommend!