I visited Doral Vital Imaging on Friday, 3/22 for a CT-Scan with Contrast. The service I received…read morewas questionable. Jorge, the receptionist, was amazing. As requested, I provided the doctor's order, lab work, ID, and insurance card. When Jorge showed the doctor's order to John, the CT Scan Tech, he refused the order stating that I needed an order that was either for the brain or IAC (ear section). I reached out to the doctor's office at which time, they stated the order was correct. Being that an MRI was impossible since I have metal plates on my upper jaw and wires on my lower jaw. I tried talking to John, he would not talk to me. He did not have the courtesy to give me the time of day. He said this had to be resolved the issue with Jorge. Jorge stated it was John's final decision. At this time, I asked to speak to the facility manager, Marta. She was awesome. She listened to my explanation as to why I was unable to do an MRI. She contacted Vital Imaging at Kendall where I had tried on Tuesday, 3/19/2024 to do the MRI. She confirmed the information I provided was accurate information. She instructed John to proceed with the CT-Scan, confirming the doctor's order was correct. I want to make sure that Sonia, Administrator, is aware that Marta was of great help. Thanks God that the facility has "people person" such as Marta to interact with the patients. John is by no means a tactful employee when attending to people/patients, especially when serving the elderly. As a loyal Vital Imaging patient, I feel that staff needs to be sympathetic to the patients' needs. Not just a robot as in a factory.

"I strongly advise against using this center. I waited over three weeks to receive my mammogram…read moreresults, and to make matters worse, the report provided was incomplete. The old saying is true: what seems cheap ends up costing you much more in the long run. Zero stars if I could.

State of the art technology. minimal wait time, friendly and very knowledgeable personnelread more

I can't believe how great this place is. I was almost charged several thousands (deductible) WITH…read moreinsurance for a CT Scan by Baptist Hospital. At MRI Pluss I'm only paying several hundred out of pocket for the exact same procedure. They are very professional and accommodating!!

Horribleeee no se lo recomiendo a nadie . Una hora de espera y todavía me dicen que tengo que…read moreesperar una hora más . Para que sacan turno si lo hacen por hora de llegada? Hacerle perder el tiempo a uno ‍‍‍

Everyone was very attentive and friendly, easy regristration, Kathy and Ana very special. At the…read moreend you get a Cd and also they email you the photos of the MRI. A must do place, short wait ask for insurance and no insurance price. Easy location. Very please with the awesome service Thank you. Adriana

I wanted to leave this review because I believe patients should understand an important difference…read morebefore scheduling an MRI. This facility uses a 1 Tesla MRI scanner. There is nothing inherently wrong with a 1 Tesla MRI, and for many routine exams it can provide adequate diagnostic images. However, many patients are never told what type of MRI machine is being used or that there are different levels of MRI technology available. In many hospitals and imaging centers today, 3 Tesla MRI scanners are available. A 3 Tesla MRI generally produces higher-resolution images, better detail, and can be particularly beneficial for studies involving the brain, spine, prostate, joints, small ligaments, and certain neurological conditions. Better image quality can sometimes help radiologists detect abnormalities more clearly, although the most appropriate scanner depends on the specific medical situation and your physician's recommendation. My goal is not to discourage anyone from using this facility. Rather, I encourage every patient to ask: Is this a 1 Tesla or a 3 Tesla MRI? Is a 3 Tesla MRI recommended for my specific condition? Would a higher-resolution scan improve the diagnostic quality of my exam? Patients deserve to make informed decisions about their healthcare. Knowing the difference allows you to discuss the best option with your doctor before your appointment.

I normally don't post reviews, but this was the worst MRI experience I've ever had. I went here…read moreafter an injury and paid for an MRI, only to be told later by the doctors that the images were some of the blurriest and lowest-quality scans he had ever seen. I later learned that the machine they use is outdated, which explains the terrible results. I had to get a second MRI at a different facility, and that one clearly showed the tear that the Millennium machine completely missed. I also tried calling explaining the issue, they only told me thats what the radiologist read on the MRI. The issue is not the radiologist but the outdates MRiI machine. II later find out its one of the oldest machines out there. In the end, it was a total waste of money , time and delay in treatment. Save yourself the frustration--please don't waste your money here!

This business does open MRIs in addition to standard MRIs. Personnel is very professional and…read morecourteous. The facility is very nice and clean. It is located in the corner of the shopping mall. Plenty of parking available.

Terrible Experience-- you've been warned…read more I drove out here from Brickell and arrived at 8:50am for a 9:00am appointment. At 9:20am I asked the receptionist if there was any update-- she spoke with the tech, who said that they would be able to take me at 9:30am (then she charged me $130). At 9:40am, still nothing. I had another 10:30am appointment back in Brickell, so at 9:45am I asked for a refund and left. This was a complete waste of time. I should have checked reviews on Yelp before going to this place-- as of this writing, Doral Medical Imaging is somehow rated 1 star by all reviews (not sure I've seen that before). There are numerous other options in the area for medical imaging; I would recommend any of them over this one.

I have gone to them 3 times. First time I waited 2 hours. They couldn't take me. I had to leave…read more Second time again I waited for about 1 1/2 hour. Got ultrasound and X-ray done. They told me I could get copy of my X-ray in a cd in 48 hours. Then they called me again to say that ultrasound wasn't done properly. I have to go again. Third time again I waited 1 1/2 hour. They told me I could get my cd tomorrow-which is today. I went today to collect and their machine is broken. Also, in the beginning they told me to pay certain price for both services. They called today saying that I need to pay more.

Excellent service, the new owner was very generous and super friendly and i was helped almost…read moreimmediately.

Caring and friendly service. Excellent images, cd copy available at the time of pick up my…read morediagnosis result. I am happy with the service.

I want to warn anyone considering this facility about my experience. Back in July, I was quoted…read more$200 for an MRI after they verified with my insurance. When I arrived for the appointment, I was only charged $20 upfront. Weeks later, I suddenly received a bill for $374. When I called to dispute this charge, I was told it was my deductible--even though this was never explained to me at the time and contradicted the original quote. The actual MRI experience was terrible. The staff attempted to insert the IV for contrast 10+ times, leaving me bruised and in pain. I was chastised for having "bad veins" rather than being treated with professionalism or care. I have photographic proof of the excessive needle marks I endured during this visit. When I escalated my concerns, I spoke directly with the CEO, Robert Diaz. Instead of addressing the clear lack of training and miscommunication from his staff, he was entirely unhelpful. Rather than accepting responsibility, he treated me as if I were at fault and made me feel like I was the problem for questioning their billing practices and poor care. This facility not only engages in misleading billing practices but also fails to provide compassionate, professional medical care. Patients deserve honesty, respect, and competent treatment--none of which I received here. I strongly recommend avoiding Advanced Health Imaging. I will be pursuing further action through insurance and the appropriate regulatory agencies. Quiero advertir a cualquier persona que esté considerando este centro sobre mi experiencia. En julio me cotizaron $200 por una resonancia magnética después de verificarlo con mi seguro. Cuando llegué a la cita, solo me cobraron $20 por adelantado. Meses después, de repente recibí una factura de $374. Cuando llamé para disputar este cargo, me dijeron que era mi deducible, a pesar de que nunca se me explicó eso en el momento y contradecía la cotización original. La experiencia durante la resonancia fue terrible. El personal intentó colocarme la vía para el contraste más de 10 veces, dejándome con moretones y dolor. En lugar de mostrar profesionalismo, prácticamente me regañaron por tener "malas venas". Tengo pruebas fotográficas de las múltiples marcas de agujas que sufrí durante la visita. Cuando escalé mis preocupaciones, hablé directamente con el CEO, Robert Díaz. En lugar de reconocer la falta de capacitación y la mala comunicación de su personal, fue completamente inútil. Me hizo sentir como si yo fuera la culpable por cuestionar sus prácticas de facturación y la mala calidad del servicio. Este centro no solo practica facturación engañosa, sino que también falla en brindar atención médica compasiva y profesional. Los pacientes merecen honestidad, respeto y un trato competente, nada de lo cual recibí aquí. Recomiendo encarecidamente evitar Advanced Health Imaging. Estaré tomando más acciones a través de mi seguro y las agencias regulatorias correspondientes.

excellent, always helpful, appointments are given fast. Great place to get your imaging done.read more

The staff here was great. The MRI machines and facility in general was very clean and sanitary. The…read moreMRI tech explained to me step by step the entire process and made me feel comfortable while getting imaging done. They are great! I highly recommend for your imagine needs.

Don't waste your time. Owner /manager Is super rude and unprofessional. The office is very…read moredisorganized!!!!

Waited three hours for them to take my wife in. This is just poor scheduling. Besides that, the…read moreplace is freezing cold. And they have fragrance misting machines in the waiting area that are sickening. Have they never heard about people having allergic reactions? Never coming here again! Never recommending this place! Told my doctor not to recommend it either

One star is too generous. Arrival 955 am for a 30 min test. Left 3 hours later!!! Sat in a frozen…read morewaiting room with no offer of blankets until I asked because I saw someone with one. In the meantime, they have a fragrance diffuser spewing a horrendous smell (baby powderish) that was making people sneeze and cough. They took me in for my test at 1230. Totally unacceptable situation. Admittedly staff seemed extremely busy and were very professional. I'm sure the front office is told to schedule as many ppl per hour as possible. Heads up corporate! Will advise doctor how awful the experience was.