1. Insurance Advantage Agency

    1. Insurance Advantage Agency

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    Grand Rapids, MI

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    Insurance Advantage Agency

    3.0 (1 review)
    Open 8:30 am - 5:00 pm

    Services - Insurance Advantage Agency

    Car and truck insurance

    Life insurance

    Homeowner or property

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    2 years ago

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    Robert McDougall - State Farm Insurance Agent - State Farm Logo

    Robert McDougall - State Farm Insurance Agent

    (11 reviews)

    Good communication! Good appreciation. I'm confortable with you. Make sure everything is good.read more

    "Ha!! Are you KIDDING me???" That was my reaction to Robert telling me I needed to think about a…read morelife insurance policy six months ago. I'm in my mid-30's, I'm healthy, I eat right, I work out. Plus I have a policy through work that costs me close to nothing. Why on EARTH would I pay money for more??? Well... Robert didn't push me, he just informed me. In fact, it was months later that I actually came to HIM asking for a policy and here's just a few reasons I'm glad I did: 1) Your work policy is only as good as your employment status with the company.. leave, and you're out of luck- you're paying WAY more if the policy actually lets you carry it on your own 2) See that dark mole on your body? Get it checked and have it even potentially come back as cancerous... Now you're out of luck. You're not getting approved for life insurance from anyone - at least not at an even-close to reasonable price 3) Corona-what???? Who would have EVER thought a virus would ravage our world and be so unbiased toward its victims? I lost an aunt in her 40's to this monster. She left two VERY young children behind I'm so grateful that Robert provided me with the facts and resources I needed to make my own decision. He didn't push me or use any slimy sales approach, he simply gave me information. With facing a possible recession where jobs (and benefits) aren't promised and a virus where health isn't guaranteed - I'm so glad I made the right decision and put my trust in Robert and State Farm. Should anything happen to me, my baby girl (1 y/o) will financially be taken care of. Having all of your insurance needs in one place is certainly convenient (and cheaper!) but having them with Robert McDougall and team is a piece of mind. You know you're getting it straight, every time. Thank you State Farm and Robert for helping my family today and tomorrow, whatever that may bring upon us...

    Frank Jude Fuss - My Policy Shop Insurance Agency

    Frank Jude Fuss - My Policy Shop Insurance Agency

    (5 reviews)

    It was time for me to sign up for Medicare...yep...that age! My husband and I had tried a variety…read moreof ways to get me set up. There was some mix up with having two email addresses with Social Seurity. With an upcoming birthday, I had to get it straightened out right away and Frank made sure I took the necessary action in time. Finally, Frank got on the phone with them himself and got them to cancel everything so I could start fresh. He signed me up again under one email and then followed up to make sure it all worked. I found him to be helpful and his attention to detail and follow up was very much appreciated. I would highly recommend him!

    I began my life insurance application process with Frank in November 2020. As a new client…read moreprospect, Frank was willing to make multiple phone calls, text messages, and emails per day with me to gather information and details for my application. The process took many months, multiple companies, an in-person paramedical examination, and signing many release forms for the underwriting departments to gather the information necessary. By August, 2021, I received a Denial letter from the company recommended by Frank, based on some medical information from years ago in my medical history. There was a time-sensitive window for amending and correcting the information that was out of context, which my medical provider was willing do, as well as provide extra diagnostics as evidence of good health. But after I received my copy of the letter, I did not hear from Mr. Fuss for weeks, though I expected him to contact me and provide a 'debrief' interview at the very least, maybe perhaps assist in correcting the insurance company's records through the cooperation of my medical provider. But, Frank was no longer available to take phone calls, exchange emails or text messages other than when I finally sent a text asking him to call when he had time available, to which his response referred me to some online 'schedule' I had to now sign up for to speak with him. I was no longer a 'prospect', not money up for grabs, not even worth a 'Thank you for choosing my agency, I'm sorry it didn't work out' sentiment by any form of communication. Now it's the end of September 2021, and I still haven't heard further from Mr. Fuss. Not that it matters at this point, the time sensitive window for amending the denial has closed, and I'm not sure if there are any other companies willing to review my case. I guess I'll try another agent, and hopefully get a better outcome.

    Insurance Advantage Agency - autoinsurance - Updated July 2026

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