Very Disappointed especially as I am already a client for my Homeowners Insurance as my former…read moreinsurer retired and I guess Kirstein purchased their book of clients. I was inquiring about car insurance as my renewal was about 5 weeks away. I spoke with Jessica as the owner wasn't available. Eventually she asked me to send her a copy of mine and my wife's drivers license which I did the next morning.......Four weeks later nothing. No return calls to my calls to her, no information at all and not a return call from the owner either......maybe they have just gotten to big!!! Jay Meitchik

I have a home that is not easy to insure- historic home, STR rental in the back, pool. Kirstein…read moreInsurance was able to save me $10,000 from my previous policy. i highly recommend. Always responsive.

I owned my insurance agency and feel that I can voice my opinion with some authority…read more The representative person whom I have the pleasure of working together absolutely did an extraordinary job. His goal was to make sure my coverage was as perfect as he could to ensure in the event, I would have a loss or claim I would not be told 'Sorry you're not insured for this loss'. He also requested quotes from various companies to make sure I had the best coverage, but also to obtain the lowest price available. A consumer could not ask for better service and concern for the insured. I highly recommend Keystone as the agency to handle their insurance needs.

I was here to support a dear friend with her condo insurance. Nice office setting. The…read morerepresentative was extremely friendly and knowledgeable about all the aspects of the condo coverage as well as options for the major underwriters. I was the fly on the wall but the representative was able to produce the appropriate quotes and options until my friend was able to make a determination. Good trip to the insurance folks.

Great service!!! They were even able to reduce the cost of my home insurance. Easy transaction…read moretoo. Very happy.

I have been a client of this agency for many years (formerly Foundation Insurance of Florida). I…read morehad called them as my auto insurance was up for renewal and asked them to please see if there is another provider with a lower rate. I was told that Travelers had the best rate. I called other insurance groups as well as Progressive .....same coverage for $480 less every 6 months. To think that I trusted them to help me and give me the best service only to not be looking out for my best insurance rate. To the people that I recommended this agency to, I apologize.

good service Mrs. jhane was so nice and kind and gave me the best rate i thank her so much!read more

I just got a new house a few months ago and had been meaning to tout how great an agent I have…read more Like a general contractor, or a real estate agent or a tax guy, everyone's got "there insurance person". So when I got the new place I asked around on who recommended someone. EVERYONE recommended their own person, of course. So I got quotes and spoke to many people. I was advised by friends that "they are all the same" but I already knew that wasn't really true. My forth quote I was working to get was from Toshiko with Blue Sky. First, she was great to speak with and quick with any email correspondence. She was always cheerful and was transparent about the process for the best rate. We had some small issues and she helped work through them step by step. Before I knew it I didn't consider working with anyone else and we had locked down a solid rate. And closed on the house. I'm happy to say Toshiko is my agent and I've already recommended her to others.

Easy to talk with and she really gets things going smoothly. She really made me understand all the…read morethings going on. I highly recommend her.

Representative was clear, concise and personable. The rates were in my sweet spot and I would…read morerecommend this office to anyone looking for a fair and honest quote

I have dealt with the Gordon Agency for more than ten years. I have consistently received great…read moreservice. They have provided professional guidance and honest advice. I highly recommend the Gordon Agency for insurance concerning your home, office, automobile, etc.

This agency is the BEST EVER! David Margolies is very professional and super helpful and hooked me…read moreup with my renters insurance back in 2015 and I keep coming back to him to renew year after year. William aka Bill who answers the phone is also very professional and he is patient with me even when I have a LOT of questions for him. Give them a try you won't go wrong as the service is the best around.

Bright way already had my home insurance. I needed to add my car and called to inquire about policy…read moreand pricing. Stacey took care of everything and within an hour or so came back with a great rate, paperwork done, and sent me (digitally) everything I needed to transfer my insurance from out of state. Highly recommend!!

We could not be happier!! We highly recommend Stacey Zeitlin at Brightway Insurance. She was easy…read moreto reach, quite accomodating and her quotes were perfect. Stacey saved us a substantial amount of money on premiums for both home and auto. robert and Ilysee Krieger

5! I have been a loyal customer of Deboo Insurance Agency…read more for over 20 years, and my experience has been nothing short of exceptional. Russ Deboo, the owner of the company, is an outstanding insurance agent whose leadership, professionalism, and integrity are reflected throughout the entire organization. He has built a team of highly trained, knowledgeable, and professional staff who consistently provide exceptional service. Over the years, they have handled my auto insurance, homeowners insurance, and flood insurance with great care, always ensuring my coverage is comprehensive and tailored to my needs. What truly sets them apart is their proactive approach--they are always on top of finding better rates, offering the best recommendations, and securing the most competitive coverage available. Their attention to detail, reliability, and genuine commitment to their clients are unmatched. I highly recommend Russ Deboo and his team to anyone seeking trustworthy, professional, and top-tier insurance services. They are absolutely amazing and a pleasure to work with year after year.

People whom I spoke with such as Sean and Max were very professional and courteous. I recommend…read morethem with confidence that any new client will be treated with respect and resolutions to their needs. this is an agency that will definitely protect your interest.

Terrible company.. Complete fraud. I would suggest a class action lawsuit against them. Multiple…read morepeople have complained about their lack of honoring the agreement they sold you.

Can I give ZERO stars? I would if I could!…read more I rarely leave negative reviews, but I believe other consumers deserve to know about my experience. My concern is not that my claim was denied. My concern is what happened after the denial. My MaxCare claim was verbally denied, and despite four written requests, multiple telephone calls, and more than a week of waiting, Fidelity Warranty Services has still not provided me with a written claim determination identifying the contractual basis for its decision or the documentation supporting that decision. Without that information, I cannot meaningfully understand the denial, determine whether it is consistent with my contract, or exercise my contractual rights. My automobile insurance carrier has also requested the warranty documentation, and the lack of a written determination has delayed that process as well. I attempted to resolve this matter directly with FWS before escalating it. Only after my repeated requests went unanswered did I file complaints with the Better Business Bureau, the Ohio Attorney General, the Florida Attorney General, and the Ohio Department of Insurance. If FWS believes its denial is supported by the terms of the contract, then providing the written basis for that decision should be straightforward. As a customer, I believe it is reasonable to expect a company to explain, in writing, why a claim has been denied. I hope no other customer has to spend weeks simply trying to obtain the written explanation of a claim decision. I will never deal with CarMax or any company that works with FWS ever again. My vehicle is in a different shop now than CarMax but two weeks out and I cannot even get work to start on my daughter's Jeep because FWS refuses to give my insurance carrier any written information on the warranty denial--and insurance will not take action without that info--- so this single mother, 100% disabled Veteran, that cannot walk at the moment due to severe foot surgery is left to try and manage this all over the phone and email with absolutely NO response at all from FWS. FWS is absolutely putting my family's job security at risk and it simply is not acceptable. All I want is a written explanation of the denial so my insurance company can move forward. This whole experience is disappointing, disgusting, and disgraceful. FWS should be absolutely ashamed of their company and I pray their loved ones are never placed in this type of situation.