retracted earlier bad review because they did call me to attempt to rectify issue we had.read more

I did have an accident 8 months a go , and I still waiting for them to paid for my car total lost ,…read morethey make you wait on the phone for more that 3 hours

Incredibly fast service. I needed affordable insurance to renew my registration. They helped me…read morefind a policy that was right for me. I definitely recommend Univista. The agent was polite and patient. Will definitely renew with him.

From the owner: Welcome to Univista Insurance, where we craft insurance solutions tailored to your unique needs…read more Our dedicated agent, Adela Lopez, is committed to providing personalized service and expert advice. Located at 4850 S State Road 7 Suite C, we specialize in creating custom insurance plans, offering affordable auto and health insurance, as well as life and commercial coverage to ensure full protection across all aspects of your life and business.

Tengo muchos años con esta agencia y nunca he tenido problemas,hoy me atendió James super…read moreamable,lleno de paciencia, super el servicio

I cancelled my insurance with Estrella on 11/10/25 because it was going up from $160 to almost $300…read moreand they charged my account 4 days later. I have no DUI haven't been pulled over or nothing. They told me, my insurance is going up because of my area. I've been in my area 5 years. I'm still waiting for my money back. Every time I call they tell me it's in process. This is ridiculous. One star because I had to pick if not then it would be zero stars

We were surprised with a huge increase in our homeowners policy recently and starting shopping…read morearound. Lisa contacted us very quickly and we got right to work. It took a few weeks to square everything away to get more discounts and during this time Lisa was very responsive and helpful. We felt very secure throughout the process and it turned out that we saved a lot of money. While saving money was great what was really impressive was that level of service from Lisa and her team. We spoke with other agencies and just did not feel that level of care. To the point we are switching to Atlantic Insurance Group for all of our insurance needs and we're so confident in their abilities we're bringing in family and friends. Great experience!

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

I came here for help to get a title transfer and a registration done on my vehicle, when I went in…read moreeverything was fine and I was told the following Monday my information will be ready. I did not get a phone call from anyone Monday I ended up calling in just to find out that it was not ready she guaranteed me that Tuesday my tag and registration and title will be ready. Again, no phone call no one reached out to me to tell me that it was not in I had to call in to find out that it was not there. So I called Wednesday and the man on the phone assured me that I will be the first one he will call once my information came in, he called me later on that evening. My advice is that if you are not in a rush for your stuff you can go customer service was okay but the lack of information and communication is why I'm rating it what it is now. I really appreciate their help though!

This was by far the worst experience I've ever had at a tag agency. The lady here is hostile, rude,…read moreand completely unprofessional. Instead of helping, all she did was belittle me. When I called her out on her behavior, she got embarrassed and screamed at the top of her lungs like a true Karen. That is not how you treat customers. Absolutely horrible business practices. I strongly advise everyone to stay away and never do business with this person.

I have to say that after my experience Rick took his time an gave me a call back an explain in…read moredetails what I need to know I know situation can be frustrating but empathy an understanding he provided to me turn my experience into positivity towards them.

More like Unresponsive. I had the smallest of claims from a rear ending by one of their clients…read morewho was at fault and was listed as such on police report, yet these guys did everything possible to either delay payment or not pay at all. If they treat people like me who are victims of an accident like this imagine how they will treat you.

The agents were really nice and helpful! I am a new condo owner, I don't know a lot about insurance…read morebut they really helped me out!!

From the owner: In Focus Insurance Agency, our customers are our focus!…read more *We do personal properties like homeowners and condos, autos and small commercial insurance all over Florida. *We speak 6 languages: English, Chinese, Spanish, Russian, German and Bulgarian.

Representative was clear, concise and personable. The rates were in my sweet spot and I would…read morerecommend this office to anyone looking for a fair and honest quote

STAFF AND STEFANIE Are one of the RUDEST people I have deal with in a long time. I know I am not…read moreeasy but dang......They speak to you like your a child! They obviously do not care about LONG term clients - Seems like they are Very UPTIGHT snobby people there. I am leaving state farm because of them!

Worst company ever I filed a claim With them since one of their customers rear ended my wife in her…read morecar it's been over two weeks and I have not heard from them and it's not like you can reach them after. I'm adding three stars because they finished fixing my car after the fact finally.

Unprofessional. We were paying for what we thought was full coverage had the policy book that…read morestated we were paying full coverage only to find out they lied to us and put us into the lowest coverage. Word of advice research car insurance in the state you live in because Florida states auto insurance requirments was last updated in 1979. A new bill which recently passed will get rid of PIP Personal Injury Protection and require