I live close to this agency which was recommended by a neighbor…read more I received informative and friendly service that met my needs.

I just discovered early this morning that Allstate was not going to renew my condo insurance…read morepolicy. Of course, I starting searching online for another company and received a few quotes that were just outrageous. I found Chris McCafferty's agency and first asked via email if State Farm covers condos and received an answer almost immediately from NICK CERCONE. Nick and I emailed back a forth a few times but within 2 hours, I have a new affordable policy. Nick was very friendly, yet professional and very expeditious in his response time to me. I am very happy with the outcome of my inquiry which doesn't happen very often these days. Thank you, NICK!

We were surprised with a huge increase in our homeowners policy recently and starting shopping…read morearound. Lisa contacted us very quickly and we got right to work. It took a few weeks to square everything away to get more discounts and during this time Lisa was very responsive and helpful. We felt very secure throughout the process and it turned out that we saved a lot of money. While saving money was great what was really impressive was that level of service from Lisa and her team. We spoke with other agencies and just did not feel that level of care. To the point we are switching to Atlantic Insurance Group for all of our insurance needs and we're so confident in their abilities we're bringing in family and friends. Great experience!

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

good service Mrs. jhane was so nice and kind and gave me the best rate i thank her so much!read more

I just got a new house a few months ago and had been meaning to tout how great an agent I have…read more Like a general contractor, or a real estate agent or a tax guy, everyone's got "there insurance person". So when I got the new place I asked around on who recommended someone. EVERYONE recommended their own person, of course. So I got quotes and spoke to many people. I was advised by friends that "they are all the same" but I already knew that wasn't really true. My forth quote I was working to get was from Toshiko with Blue Sky. First, she was great to speak with and quick with any email correspondence. She was always cheerful and was transparent about the process for the best rate. We had some small issues and she helped work through them step by step. Before I knew it I didn't consider working with anyone else and we had locked down a solid rate. And closed on the house. I'm happy to say Toshiko is my agent and I've already recommended her to others.

great experience. I recently changed my home insurance policy over. They had the idea of splitting…read morethe home insurance into 2 policies to help reduce the premium.

Chris Holker from the Ft Lauderdale office is our agent. He provided excellent service for a…read moreproperty I own in south Florida; therefore, when my significant other and I purchased a property in Pinellas County, Chris was a natural choice to obtain quotes, and we signed another property insurance policy document through Pettineo. Chris is personable, proactive, professional, and timely in his delivery of service. Chris, thank you for making our property insurance journey easier and painless.

I have used Bruno's help to obtain my ACA coverage after I retired early from my job and he was an…read moreenormous help. He's answered health insurance questions from time to time since then, and just recently he was awesome to work with when helping me get signed up for medicare when the time came to do that. He is very knowledgeable in the health insurance field, especially with Medicare. He has also helped my daughters to obtain ACA coverage. I feel that he always had my best interests in mind and provided honest and accurate advice.

Bruno helped me set up the ACA and choose the right plan via Marketplace. It turns out when I sent…read morethe application myself, some of the data hasn't been saved properly and I lost 1.5h of my personal time on that. Thanks to Bruno's professional touch the issue was resolved, and I've also got more clarity on how the insurance plans are structured.

A Rare Gem in the Insurance World - Truly Feels Like Family…read more I normally don't write reviews on companies even if I have a super negative experience, but I simply couldn't keep my experience to myself. I cannot say enough great things about Mendez & Associates Insurance this is not just another insurance agency; it's a family-run business that truly treats you like one of their own. From the very first phone call, I was greeted with warmth, patience, and genuine care that's almost impossible to find these days. What makes them extraordinary is how personal the experience feels. Every agent takes the time to really listen not just to sell a policy, but to understand your needs, explain your options clearly, and guide you through every step. You never feel rushed or like "just another client." Whether it's home, auto, life, or business insurance, they go above and beyond to find the best coverage at the best value. If you're tired of big corporate agencies that feel cold or impersonal, give Mendez & Associates Insurance a call. You'll get expert advice, top-notch service, and the kind of authentic, trustworthy relationship that lasts for years. I recommend them to everyone I know this place is a true gem!

AMAZING customer service!!…read more Not just once, but TWICE in the last 3 months, I have called on Mendez & Associates for their expert advise regarding insurance, and they were exceptional BOTH times!! I was cancelled by Universal. They dropped me after a 3 year battle regarding a claim for roof damage from a tropical storm. It was my only claim in 25 years. Since a damaged roof cannot be insured, I reached out to Mendez & Assoc., and spoke with Al. He immediately guided me step by step on what I needed to do once my new roof was installed. His team set me up with the required mitigation inspection and had me insured the following day!! The quote was less than what any of my neighbors are currently paying, so I was happy. It was an easy process and a WIN-WIN!! Then today, I was saved again! My mom recently purchased a new car, and her insurance company of many years quoted her through the roof!! I called Barbara and she provided a quote, saving my mom over $800 with BETTER coverage!! These guys are ON THE BALL and serious with regards to quick turnaround. Hands down, the BEST customer service I've experienced in a long time. I will be telling all my friends and family about Mendez & Associates. Rest assured you will not be disappointed!! Today was definitely my lucky day!! THANK YOU!!

Bright way already had my home insurance. I needed to add my car and called to inquire about policy…read moreand pricing. Stacey took care of everything and within an hour or so came back with a great rate, paperwork done, and sent me (digitally) everything I needed to transfer my insurance from out of state. Highly recommend!!

We could not be happier!! We highly recommend Stacey Zeitlin at Brightway Insurance. She was easy…read moreto reach, quite accomodating and her quotes were perfect. Stacey saved us a substantial amount of money on premiums for both home and auto. robert and Ilysee Krieger

Very professional office! Joe helped me get policies written for my home as well as vehicle and…read moreboat. Can't thank him enough! Went above and beyond what any other insurance office was willing to do and got it done ASAP. Thanks again, highly recommend!

They do such a super job in managing your calendar. I love and appreciate the care and service…read moregiven by this agency. They have been the only one to ever follow-up with you to ensure your payments and policy are paid and timely reviewed. Fran the first impression Receptionist is friendly fabUlous and engaging. It such a pleasure speaking with her when you call the Iten Agency. I am glad and I appreciate that they are my Agency. You may not like to pay the cost of insurance, yet this is one agency who has your back. They are your partner in peace of mind of those unforeseen circumstances of life. Loving the Iten Agency being my Insurance Agents!