Nils and his team have provided my family exceptional customer service over the past 15 years!…read more They will listen to your needs and concerns. They will help you to make the best decisions with your car insurance to life insurance. The team is very respectful, attentive and friendly.

Fabulous service always helpful and professional I have…read morebeen through 4 cars and 3 homes and 2 fires and great advice and I can't rec mend enough

I live in Benson and try very hard to communicate with the Sierra Vista branch exclusively. The SV…read morebranch is what gave this review 3 's. I understand that this is a credit union and not a bank. So, I am fine with the Benson branch closed on the weekend. I take exception with ASCU's policies regarding freezing accounts without notification. I have been stuck in Nevada, traveling by car on the WEEKEND, only to find that my account was frozen. Why? Well, they weren't sure if it was me traveling. So, they froze my card and I did not have enough cash to get home. Yes, I did have a credit card but I hadn't used it in years. This has happened a few times since, but I am now prepared. And so, once again, I have an issue with them. I was two days late paying a loan. I thought that I paid it with the app earlier this week. Apparently, when you are late paying a loan, they freeze your account. This includes the ability to pay said loan. Yes, this is mostly my fault this time. But, I sit there looking at the $$$ in my account, that I cannot touch, and it is so, so, frustrating. I have tried to change banks, but they filed some sort of claim against me...overdraft when my dad died..... and because of this I cannot open another account for 5 years.

Great Service, Friendly Staff. Recently dropped by for some…read moreShared Branch Banking, as I needed to make a deposit, and was out of town. I found the Staff to be friendly, and very helpful, even though I was not a member of their Credit Union. Highly Recommend as I was impressed with their courtesy and professionslism.

Autumn was our tax preparer. She is efficient, affordable, knowledgeable and goes above and beyond…read morepreparing our taxes. She did some trouble shooting for us when we showed up without an appointment and was patient, thorough and got the problem solved right then. She is highly recommend by us!

Thank you so much for the prompt service on our taxes. Autumn was responsive to every email in a…read moretimely manner and answered all of my questions about our taxes and a potential business start-up completely. The price was very reasonable, and she got our taxes done faster than any company we have used in the past. We will be sending our taxes to Autumn again next year.