Absolutely horrible service. They don't answer phone. When I finally got through they scheduled me…read morefor appt, then 8 hours before appt they call and say they need referral from doc. My doc sent referral but then they said they need one from my primary doctor. They text me an appt reminder and when I try to reply with the text says auto no reply. They send me an email to fill out my paperwork before my appt. When I try to reply to email, it say auto email only unable to reply. 3 days later I finally get in touch with scheduler, tell her about how I could not reply to email or text, she tells me not her problem she did not design the process. Great attitude. After several days of no contact, I found another place. Don't waste your time, if they are this uncaring and unprofessional about just scheduling, their treatment is probably just as bad or worse. Good reddens, to bad I wasted all this time for nothing.

I broke my shoulder several months ago and after my sling was off, my shoulder was frozen. I went…read moreto another physical therapy place for several weeks and I was not improving at all! The therapy was completely ineffective! They did no manual manipulation at all. Someone referred me to Kathy, at D&D Sports Med in Denton. She is fantastic!! I could tell after my first session, that she was doing what I needed! Kathy is vey knowledgeable in her job and knows exactly what to do! She is very kind, and concerned about her patients! My shoulder is almost 100 percent better! The entire staff is excellent! I highly recommend D&D, if you need any kind of physical therapy!

I recently had problems with my back and one of my legs. The neuro surgeon I saw recommended PT and…read moremy wife had been here before and liked it so I thought I would try it out. I had such bad pain that I didn't think PT would help but to my surprise it did help to the point I'm fully recovered now. It was easy to book an initial appointment, they are popular so can be difficult to find the perfect time unless you are willing to wait. I had a primary PT that I saw most of the time but also saw some others. It started out very easy and simple with stretches and other things and gradually had most of the type of exercises I do. They asked about what/if any strength training I do and they were able to incorporate most of the type of exercises that I do that could have lead to my initial problem. I was very happy with how much progress I made while I was going here and if I have some other physical problem where PT might help, I will come back here again.

Velocity in Crossroads is awesome. The whole staff makes you feel like family and not just a…read morepatient. They are very caring, compassionate, attentive and professional. Work with you on scheduling. When you walk thru the door your greeted by your name. Wes, Theresa and Ashley will always hold a special place in my heart. Thank you all for all the support and kindness you've shown me. Theresa

I am absolutely shocked that this place has 5 stars. The place is clean, fine. The quality of care…read morefor the patients is zero. I walked in my friend's room and her water reservoir for her oxygen was empty AND her nostril tubing FOR OXYGEN was not even close to her nose. My friend is declining much faster , even in PT. THAT SHOULDNT HAPPEN.

My 90 year old mom had some complications from anesthesia after knee surgery. Denton Rehabilitation…read moredid a fantastic job getting her back on the road to recovery. The physical, occupational and cognitive therapies she received were outstanding. I can't even say enough about the nurses and staff that were supportive of us and making her feel welcome. They met her every need with a smile and tons of encouragement. As her at home caregiver, I went home every night feeling relief that she was in great hands. Thank you so much for your care!! Such a wonderful rehab and nursing center.

I have a long-term shoulder injury, and I contacted Vista PT based on a referral from my wife. I…read morefound the facilities and equipment to be both clean and well equipped. I have found Sarah and her team to be very knowledgeable and helpful. They are very professional but also a lot of fun to talk with during therapy. I wouldn't hesitate to refer my friends and family to use this service if they had an injury or physical problem. Thanks to Sarah and her team my shoulder already feels better, and I am learning helpful exercises that I can maintain after my therapy is finished.

A recent shoulder injury prompted me to seek physical therapy from Vista of Denton. First…read moreimpressions of this facility were quite positive. I found it clean, well-equipped, appropriately staffed with accredited professionals, and having flexible scheduling. During the course of my treatment I was placed primarily under the care of a thoroughly pleasant young lady with a remarkable sense of humor; one who, along with her co-workers, made the typical tedium of P.T. much more bearable and, indeed, even enjoyable. With both tactile and machine involvement I started feeling improvement within the first two sessions and this mending continued throughout my care. Ultimately, I am now almost entirely pain-free and with much improved mobility. Thank you Vista and, especially, thank you Christina.

By far an amazing rehab experience!!!! Matt has transformed…read moremy ankle. His techniques and skill set are amazing. His practices and strengthening goals are obtainable by anyone. You will not need to go out and buy devices and equipment, and you can do everything at home with stretches and exercises. Matt's knowledge of injury recovery is impressive and I am thrilled at my progression of movement and mobility.

From the owner: The McKenzie Method MDT...Mechanical Diagnosis and Therapyread more

Sorry guys! I didn't realize I did the original review on my work account!…read more Dr. Jackson, Dr. Twila and Dr. Dawson are really a great team. They are quick to check in and get you in to care. They are full circle in their care, making sure that your expectations are realistic and realized.

Dr. Jackson, Dr. Twila and Dr. Dawson are really a great team. They are quick to check in and get…read moreyou in to care. They are full circle in their care, making sure that your expectations are realistic and realized.

I have never been more angry leaving a dr office than I was today. Went in for 3 issues. Arrived…read more15min before my appointment. Sat in waiting room for almost an hour before i was called back. Was taken to a room had my vitals checked and then sat there for another 20min before the doctor came in. One issue was completely ignored a second issue I was told to take some over the counter meds for it (Like I hadn't already nor was I intelligent enough to think of that before wasting over an hour of my time and my money to go to the doctors office) and the 3rd issue (that I was hoping to at least get a referral for) I was told if I started to feel any pain to go to the emergency room. I will NEVER step foot in this establishment again. Basically zero care given and a complete waste of over an hour and the cost of a doctor's visit

Terrible customer service. Doctors are great, staff unfriendly and rude. Don't send reminders for…read moreappointments. Clinic is not clean.

Twice in 3 months I have been here. Horrible schedule keeping. Both times over 2hrs to see someone…read more Not very cost efficient. I will let my people know this place costs us more than just sending them to a place who actually keeps appointments. All said and done, this will cost us 3-5 hours vs 1.5-3 hours. Time is money. If I calculate how much I make per year for the companies people i work for, I think it's fair to say it would be a huge loss. This is not PTO or personal time, so this time is not only not generating revenue, it's cost revenue. Quality is not up to par. A hearing test where I hear everything outside the testing parameter is not good. Makes our people and families unsafe.