I will not be returning after how I was treated via text and in office over phone I have given up…read moreeverything to remain a patient but decided it's time to let go and stay in wausau rude selfish snotty not worth the time

Dr. Albal is an outstanding doctor. My husband is a hard case, but he kept trying and trying till…read morehe found something that would help him. The best around.

For some background, I had 2 back surgeries in 2012 and after the second one I was much better…read more Then I started having issues in 2021 or 2022. My treatment plan was an injection in the right L5, S1 (same area as my previous surgery). Unfortunately, I didn't get any relief. By 2023, my pain was bad and affected my right side as well as my left side L5. The pain was on and off 20x a day at a pain level of 5-8 on a scale of 0-10. I saw the nurse/ PA and he suggested getting an MRI and physical therapy. Therapy wasn't helping and MRI showed no main issues but scar tissue, arthritis and degenerative disk. After doing a test to see if I could have an ablation, Dr. determined I wasn't a candidate. I repeatedly asked the nurse practitioner or the Dr. nurse for cortisone shot but was turned down as it didn't work the last time. During this exam, it didn't hurt in the areas it needed to be but I told him typically it does hurt in those areas. It would get triggered if I stand for a few minutes, sit in a chair for a few minutes or bend picking things up etc. It was still a no go on injections. After having a meeting with the doctor in December, he recommended a prescription. After doing research on the drug, I was pretty nervous of the side effects. So, I decided to get a second opinion. The New Dr. reviewed my records and MRI and suggested a cortisone injection would be something that could help and suggested two shots one on each side. I got the shots and within a few days I feel 80% better. I hope it lasts and time will tell. Overall, neuroscience was professional but wished the PA and Doctor at neuroscience, would have listened to me and considered the injection.

After being referred to Dr. Parnell in April 2024, due to multiple Neurological conditions,…read moreseizures, sleep disorder, neuropathy, amnesia, muscle weakness, and more, she said my conditions did not meet her level of expertise and advised I see a nurse practitioner. I disagreed. After a three-month wait, in July 2024, the Nurse Practitioner decided my case was too complex and scheduled me for another three-month wait. My hour-long appointment in September 2024 was cut to 20 minutes without notice, and no physical exam was performed. To my surprise, Dr. Parnell claimed she did a complete physical exam and questionnaire in twenty minutes, changed my medication, and only discussed half of my issues. Afterward, she directed her nurse to schedule an appointment six months from now. I messaged her to ask that some items mistakenly entered be corrected. Instead of reviewing my history to see that I was accurate, she wrote me back stating she could no longer be my doctor because I had too many issues. In my chart, she wrote that I was being released because I had severed what a normal doctor/patient relationship was. Unfortunately, many of the answers she filled in were incorrect, and I didn't want that reflected on my record, regardless of whether she was my doctor and asked to make the changes. I have copies of the messages exchanged through the patient portal as well as the correspondence related to my requests for corrections. I filed an online grievance, but never received a reply. I then sent a letter of grievance, and they chose Dr. Parnell as the representative to hear my complaints, which I found absurd. But I stated the issues, and she twisted my words. I stated that I did not agree with anything she wrote. She promised I would get a chance to review it before she revised her notes. The next day, she published her notes without changing anything and stated that I had agreed with every statement she wrote. I have retained a copy of her published notes and my letter disputing her statements. I attempted to contact the Privacy Officer but was hung up on several times and, on other occasions, diverted to the Marketing Director, Sarah, who refused to allow me to speak with the PRIVACY OFFICER. After four attempts, Sarah finally allowed me to talk if she were present and spoke for her. Dr. Price had by now added that I was banned from all Neuroscience facilities everywhere. I asked Sarah why. Because we need to protect Doctors from you, because you're a liar, was Sarah's reply. I then wrote a letter to Dr. Price at NSG with suggestions on how we could resolve this in a civil manner, without resorting to the courts or government agencies. Dr. Parnell's ban from NSG was inappropriate, and retribution cannot be given out while a grievance is in process. He chose not to reply, and Sarah had told me never, ever to call NSG again. I have since completed the necessary paperwork to contact: 1. Secretary of the Department of Health & Human Services; 2. The Medical Board of Examiners; 3. The Medicare Peer Review Organization / BFCC‑QIO; 4. The Wisconsin Division of Quality Assurance; and 5. The HIPAA‑enforcement Authority within HHS (Office for Civil Rights). I am awaiting their responses.

Dr. Donnermeyer is one of the best chiropractors that has treated me. He is extremely thorough. I…read morehighly recommend his practice.

Very friendly staff. Made me feel at ease right from the 1st phone call through my appointment for…read moreDOT physical. Walk ins without appointment are also available. Parking is available for big trucks right across street in the Walmart lot. Near the Appleton mall and a lot of places for lunch in walking distance.

The turnover rate in Doctors at this location is aweful. I've had 4 different doctors who have all…read moreleft this practice in the past 1.5 without warning. They only have a nurse practitioner who doesn't remember you from appointment to appointment. The nursing staff is beyond rude and judgemental. I would highly recommend if you suffer from chronic pain and want quality medical treatment find another hospital.

It was absolutely great care and answers to all I needed address from Doctor Lumsden and the staff…read morealso were amazing, took time to answer questions on wrist and also my shoulder pain,I recommend people to go their because they will give you the answers

From the owner: Dr. Boyd Lumsden specializes in injuries and conditions from shoulder to fingertip. He provides…read morecomprehensive care to the upper extremity including treatment of but not limited to; Amputation, Arthritis, Arthroscopic Rotator Cuff Repair, Carpal Tunnel, Complex Reconstruction, Congenital Hand Deformities, Dupuytren's Contracture, Fracture Care, Nerve Decompression, Joint Replacement, Tumors, Upper Extremity Surgery, and Wrist and Elbow Arthroscopy. He has a special interest in Arthroscopic Procedures involving the Shoulder, Elbow, and Wrist.

Since my first visit in 2017 with Dr. Ben, I have received exceptional service from the entire team…read moreat Aascend. The moment you enter their clinic, you are promptly and warmly greeted by staff at the front desk. They also recently welcomed a new provider, Dr. Adam, who is a brilliant chiropractic neurologist. It was so exciting to discover a new pathway to improve my health through his non-pharmacological methods. Dawn is another integral member of their team, delivering superior customer service to everyone she helps. I highly recommend Aascend Chiropractic (and their heated hydromassage tables)!

I can not say enough about the staff at Aascend Chiropractic. They are friendly, they are…read morepersonable, Dr. Ben is Amazing and will spend extra time with you so that you feel the best possible when you walk out of the office. I moved out of the Appleton area but will travel back 30+ min. to come see him as he is by far the best chiropractor I have ever had. His adjustments, unless you are in a crisis situation, put you back into to where you need to be and you do no need to run every week to see him. Highly recommended!!!

I am updating this review because of the experience I just had with the office manager Serena. It…read moresnowed out yesterday and it is icy. I've been at the facility before and it is just cleaned OK from the snow. I understand so I decided not to go to physical therapy and called it in Left a message and received a call back from the office manager Serena. I called her just to talk to her about it and first of all, the first confrontational thing is said you called in a few times no this is the first time I called in. I did write in one time about getting a door for handicap. At the end of the conversation, the bottom line I said to her was I just think you need to call the snowball company and tell them to do a better job. She said I don't think I need to call anyone. At that time I said we need to end this call because I didn't feel it was going Anywhere. She is at the Oshkosh location

From the owner: Excel Physical Therapy is a physical therapy clinic located in Appleton. For over 20 years, our…read moreteam has provided expert physical therapy, manual therapy, occupational therapy and vestibular rehabilitation services. Helping with Back pain relief, knee pain relief, dizziness relief, shoulder pain relief, sports injuries and more. You will experience one-to-one care, in a friendly, family environment by skilled specialists making physical therapy treatment enjoyable and effective. We ensure that patients are treated by the same doctor of physical therapy each visit while striving to rely on the diverse and extensive training and experience of the entire team through a collaborative approach. Call or email us today to start living pain free.

Go see Pam!! I've had back pain for a quite a few years now...it's not always bad, but it's pretty…read moreconsistent. I wish I would have tried acupuncture sooner, it has helped me so much! I had a bad back spasm this past weekend, and I went to see Pam today, and it helped tremendously! She will sit down with you beforehand and go over everything that is hurting or bothering you, and come up with a plan to help! And it's not just for pain like I initially thought, she can help with stress, cravings, sleep issues, and the list goes on! I would (and do!) recommend Pam to anyone!

This is the best massage I've ever received…read more After my first visit with Pam I immediately scheduled my second visit. Pam's professionalism, pleasant personality, and amazing results (I'm not sure how to describe being relaxed and energized at the same time) had me hooked. Two visits per month with Pam is an essential part of my monthly wellness routine. Troy Ketter