WORST SERVICE, DO NOT GO! Both the owner and technician said bubbles in the tint are normal even…read morethough the warranty receipt shows they will fix it. The aftermath 1 hour later from me posting this: was any discount shouldn't affect the quality of the work the customer expects, secondly why would you place the same person who screwed up to do it again when he said "if I do it again it will come out the same way," third you failed the warranty why would I ever trust Mad Guy Auto Detailing again. Whether it's Yelp, Facebook, or the BBB, preventing you from taking advantage of someone else is the new purpose of this message.

I took my Ford Focus S to get a Carbon Ceramic tint with the minimum legal VLT of 25% for the…read moredriver/passenger front windows and a 5% VLT on the rear doors and back window with a lifetime warranty. The job took a few hours, and I was told to wait 2 weeks before rolling down the windows or touching the tint. I am super pleased with the work. First, it's really dark, and the privacy is greatly improved (see attached pics). Second, the tint I got also have UV and Infrared blocking flilm, so my car is SO much cooler in the summer now. I'm saving fuel efficiency by not running the AC so hard now. The guy who did the tint did an awesome job and was very patient and knowledgeable when answering all my questions. No complaints whatsoever. Note: I had the tint done around the end of 2022. I think something happened to the guy who did my tint because MGA is at the time I write this looking for an employee to do tints. (I'm waiting to do my F-150 with Mad Guys.) All in all, I'm very satisfied. The pricing is good. I paid $275 (including tax) for the work on my focus. I was quoted $285 for the same job on my truck. That's a good deal for the results. I couldnt' recommend them more.

This is my second vehicle I brought to Cool Shadz. Very professional and quick. I was so happy…read morewith the job they did in my Nissan I brought them my Acura to do also.

Very good and prompt service. Lady that took care of me was really nice…read more Will definitely go back for tinting in the future.

Avoid at all costs. I sent my brand PIAA fog and driving lights (four units) to them for…read moreinstallation of RGB halos. They received July 13(paid $480 on July 2). After repeated attempts to contact, they finally got lights back to me September 15. The most shoddy and unprofessional work I ever had done. Shrouds cut with huge uneven holes that weren't needed, silicon gooped all over exterior, interior surface scuffed and marred. Just an awful job. Then they cut off all communication when I complained. Pictures of work available upon request.

I love my bed liner!! They did an. Awesome job! I called them up and they were able to get me a…read morequick appointment. Customer service was great..Would definitely recommend them

Robert at Line-X made an appointment time convenient for and finished the job on time. My truck…read morelooks great.

Thanks guys! Great job on the Line-X Bed liner. Like the quote goes, "You Get What You Paid". This…read moreplace is a authorized dealer for Line-X that includes Nation Wide Warranty. It really gives value for your buck. Special thanks to Damian for that warm welcome. Thanks to my installer for the great workmanship. Their finish product really reflects on their craft . Keep up the great work guys. This review was not sponsored nor a paid advertisement. This is a pure honest customer experience. Instagram: jmjgratification Yelp: JMJ Gratification YouTube: JMJ Gratification https://www.instagram.com/jmjgratification/

I recently went to Cornerstone Tire Complete Auto Care. I was greeted with great customer service…read more I needed to have a 1997 Bronco inspected and it needed lug nuts before it would pass. They ordered them and put them on and completed the inspection. While I waited all the people working there were great. Coffee and TV to have while I waited. I met the owner, and he is Awesome. I will be back to Cornerstone in the future for sure. Keep up the great work and keep greeting the customers the way you do. Thanks, Keely R. Smith

My 2003 Silverado needed front suspension work. Dean took care of things from start to finish…read more Everything was done for far less than a quote from a competitor. Completely satisfied. Will be back.

TL;DR - If you want to avoid stress & headaches - I would stay away from this shady business…read more Especially if you are a car care nut and want only the best for your baby. Their slogan is, "Relax, We'll take it from here." They don't let you relax and they make you take all the stress with you from there. My story: They scheduled an appointment for 2 weeks, accepted my car, had me sign papers to begin repair work, knowingly let me take out a rental, and then 2 days later called to say they would not be working on my vehicle - with no explanation given. Honda and Acura Owners: If you have a Honda or Acura and thought they would be good to work with - check again to see if they have updated Honda and Acura Certified Collision credentials - they don't. Do your due diligence and read all of the negative reviews (click negative near reviews). I am by far not the only unsatisfied customer. More details: 1. This review could have been 4 or 5-stars. I was decently satisfied the first time I visited - body work was okay (some issues with gaps), paint was well done (except for swirl marks) and customer service was decent. 2. I thought I finally found a decent repair shop in the Valley. I was going to be a repeat customer - something I thought they would value. I scheduled an appointment - waited 2 weeks and dropped off my vehicle. I provided a list of requests (attached an image to this review) which I felt was not demanding, and then left to get a rental car. 3. 2 days after dropping off my car, Arlene (an estimator) very rudely and unprofessionally calls to say that the OEM parts I requested are on backorder for MONTHS for another Honda vehicle and that it would be the same situation for my car. However, she did not bother to check on the specific parts for my car herself. Just wanting this repair to be completed, I did my best to find out. I called their distributor - Clark Knapp Honda - who said the wait for the parts needed for my vehicle would be 2 business DAYS max. 4. I called her and told her this to which she had no comment. Then she tells me that Progressive has been taking MONTHS to approve estimate supplement requests. Not trusting her, I called Progressive who transferred me to the RGV's local estimator. He said the delay was only 1 WEEK and that he contacted CarStar a day ago and was never told my vehicle was even there. 5. I contact Arlene again. She says that Mark Patterson (apparently some CarStar big shot) said they would not be repairing my vehicle with no other explanation. I then attempted to get ahold of Mark because I do not understand why they are giving me the run around and treating me so poorly. It has been almost a day - I know he will not reach out to explain why. 6. Tired of these antics, I decided to get my baby away from their slimy hands. If they are this shady towards me before beginning work, I can only imagine how they would treat my vehicle. Luckily, I found another body shop who has shown me respect, is actually on the Honda and Acura Certified Collision website and values all of their customers - even people who were initially unhappy updated their reviews with what the business did to remedy their situations. To say the least, this situation has been so unnecessarily stressful. I am so busy with my job and they seemed to just love giving me a hard time and wasting it while they were at it. The only logical explanation I can think of for this is greed. They want money. My car's $2000 repair was not cutting it for them. I understand this to an extent - but they should not make a customer suffer, wait for an appointment and accept their car for repairs if they are not happy with the money they'll receive. They should reject that customer and not waste said customer's time. I will say Cassandra & my car's inspector were great. Keep it up! However, Mark and Arlene had plenty of chances to apologize or figure out another way to get my car repaired. And yet both of them did nothing.

I had my Audi A4 repaired with Carstar back in February due to getting t-boned. It all started…read moreokay. The girls at the front desk are very friendly and nice. They have great customer service skills. Each time I called to get an update on my car I was told it was "being worked on". So, I show up one day unannounced at about 3:45p and ask to see my Audi and its "progress". Well, no progress, surprise, surprise! My car was dismantled, obviously dirty, no door panels, passenger doors wide open with the front passenger seat very dirty; I should have taken pictures of it. I asked where the progress they spoke of was, and I was told the guy working on my car was going to start on it in a few minutes. It was 3:45p, and he was JUST about to get started on my car. At 3:45p!!! My car had been sitting there ALL day long not getting worked on but each time I called to ask for an update, I was told my car was "being worked on". Each time, I'm sure I was being lied to by this guy, and I can't even remember his name. I showed up unannounced twice and found my Audi in the same condition; not being worked on and being told it was going to get worked on. Who starts working on a car at 3:45-4p when you close at 5:30p?! Then I started getting emails saying my car was going to be ready on said date. I would then call to follow up only to be told, again, it was "still being worked on". That went on for about 2 weeks. Their excuse was the doors to an Audi are not the easiest to put back on. Of course, I call Audi and speak to the people I know there, and they all tell me the doors take 1 day to put back on, 2 days max if the doors don't align, but this "we're still working on it" had already gone on for about 2 weeks. It doesn't take 2 weeks to get doors put back on any car! Time to pick up my car. I get home and it's dark by then so the next day I'm looking over it and find the car is filthy. No one bothered to properly clean my car; inside or out. The seat belt was super dusty. Underneath the passenger seat you could see the dirt, the base of the door, the back passenger floor also had dirt/dust on it. And they tried to hide by putting the floor mat in a way where you couldn't really tell BUT I could! The base of the back passenger door was also filthy; full of that gray dust/powder. The person who washed my AUDI did a real shitty job at washing it too. Left the entire car spotty and dusty. I had to go back the next day to have them clean it up. Clearly that guy does not pride himself in the work he does nor does anyone else, obviously or they would not have turned in such a dirty car to a customer. AND because I never sit on the passenger side of my AUDI, I didn't immediately notice that when the doors slam, they sound hollow. So basically, to get rid of me ASAP because I'm sure I was a pain in the ass to them, all they did was slap the door panels back on my AUDI, put the doors back on the car and called it a day. My driver side doors are heavy and when they shut there is no hollow sound to them. Am I going to take my car back to have them fix it? Probably not because I don't need them keeping my car for another 2 weeks just to have it sitting there the entire time and not work on it, while I'm without a vehicle. Mind you, the doors aren't even of a 2019 or new Audi. The doors are from a fucking 2017 Audi!!! As if they were paying the damage on MY car. The least they could have done was get doors of a 2019 or new model. The very least! Would I go back? Nope Do I recommend Carstar? Nope Was I satisfied with their work? Nope There was absolutely nothing positive about this experience with Carstar! I would have been better off driving my car out to San Antonio and leaving it at Caliber Collision near Fair Oaks. Now the customer service there...superb!!! Lesson learned!!