Did a great job and used quality materials on our fence. Really happy with the way it turned out.read more

I am copying this from my Google review if you would like to see his responses. The owner likes to…read moreget reviews taken down or untag his company from other social media platforms and then block you when you complain instead of owning up and fixing his mistakes. If I could give zero stars I would. They cut my internet line leaving myself and my husband to not be able to work, as we work from home. When asked what they are going to do about it Ryan told us it's not his problem. We asked for some type of reimbursement for our neighbor as she is the one that hired them and he said absolutely not. We were interested in getting a quote for a new deck but not now. Not after this treatment. Ryan was extremely rude and unprofessional in this matter. Not the type of company I would personally ever do business with. Edit: Ryan, based on multiple Google reviews you have the same MO of telling people it's not your fault and not your problem if you or your crew messes up in these circumstances. The initial contact with your crew was nice and we understood accidents happen. Profanity was not used until your tone and reaction to the situation was it's not on you it's on US to get it fixed. Your crew also used profanity towards us. I also want to point the fact out that WE DID NOT HIRE YOU. WE DID NOT SIGN ANYTHING STATING YOU ARE NOT LIABLE FOR DAMAGES. You can state that you contacted the internet service but you and your crew told us we had to call and figure it out, which we did not you. Regarding reimbursement, you said it was outside your responsibility. It was YOUR equipment, YOUR crew that cut the line, YOUR responsibility. I did not hire you, but yet I'm liable for YOUR mistake, don't think so. You have extremely poor customer service, and you and your crew lack professionalism. You should own up to your company's mistake, take responsibility, and do what is right. Also, we had to pick up after your crew left boardS with screws and nails. AGAIN, we did not hire you. I'm glad your customer was happy but did you even look at the pictures because this is what you call a professional job? SECOND EDIT: This incident happened back on April 9, 2026. It is now May 29, 2026, and we STILL have exposed lines. I was contacted via text by what I assume is office personnel about having the lines buried back on April 22, 2026, stating that they put in a ticket to have them buried. I text back on May 21, 2026, asking if someone was coming out to get this resolved. I received no reply. I have personally contacted 811 three times, and they keep referring me back to the owner, Ryan, as he is the one who exposed them, to make sure they get reburied. According to Ryan, today, May 29, 2026, it is not his responsibility and there is nothing else they will do. You and your whole staff should be extremely ashamed of how you treat people and the poor quality work that you provide. Seeing how the conversation went today, May 29, 2026, with you on the phone, where you admitted that you use a power auger and you knew the lines were there, you just do not care what you ruin or how crappy your work comes out, just shows you have no business owning a company. Ryan, you continuously put in your comments that if there are any problems, reach out to you to be resolved. Well, that's a little hard to do when you block my number. You also blocked my wife's number. Your crew came back out to address concerns that my neighbor had with your work, as apparently it was not up to her standards, as you wrote up above that it was. There was one entire panel of fencing that was not properly cemented the first time. Your crew told my 86-year-old neighbor that she had to clean up their mess by hosing or sweeping it up. You also changed the property line by at least a foot. I am still unsure how my neighbor's pool lines will be buried back on her side, as they now lie in my yard, and the fence is up. Seems like if people complain about your work, you have an excuse like oh, well, sometimes lines get mis-marked and get cut. Well, maybe if you weren't using a power auger (which, according to 811, is not allowed within 18 inches of marked utility lines, and you definitely were within 18 inches), and actually hand-dug to find the lines, you wouldn't cut so many.

Castro was phenomenal in repairing and reinforcing our deck. It was falling away from the house. He…read moreexplained all the costs and was okay with applying a rubber based coat for longevity. He went the extra mile in helping us install patio poles and lights as well. Would recommend him any day. His work was aptly priced.

Irving and his team did great work on my deck railing. Starting with clear prompt communication,…read moreeverything after was high quality and detailed. He completed a thorough estimate and, upon approval, the team came and rebuilt and painted large portions of my deck railing. His team was professional and clean and they provided great value. I'm looking forward to working with him again on flooring in the near future!

So, went to Homedepot, they put me on to this company. I called same day, a Wednesday, they said 24…read morehours we'll get with you to schedule a consult. 5 days later I had to call them back, guy said, yeah 24 hors we'll get with you about a consult, this was Monday last week. Called this morning, the said yeah we'll get Ed or some I didn't recognize the name, they would have him call once he got in. Almost 930 still nothing. 3 weeks of phone tag. If you're busy, or you don't want to come down a few hours travel, just say so. I'll be looking elsewhere for a fencing company.

This company is unprofessional and fraudulent. Last July they installed a 5' single board fence…read moreinstead of a contracted 6' privacy fence. I never heard back from them after they showed up with the wrong stain color. I found out the hard way via county inspector they didn't pull zoning permits, either. Then in March they kept calling and harassing me saying I owed a balance - on work they didn't finish or do right. I emailed them documentation from the county showing no permits were pulled, that they brought the wrong stain color, and confronted them about price gauging, but got no reply. However I did immediately get a notification from my county that they submitted a fence permit... 9 months late. The permit listed the cost of the project to be what I already paid. Seemed like we were done. Now again, nearly 11 months after they installed the wrong fence, they are harassing me for "payments due," threatening a lien - for work they did not complete, permits submitted late, and a fence not contracted. They still have yet to send me an invoice: it's all just vague threats over the phone. Now I have to get an attorney to handle their harassment. Avoid at all costs!

Al hand-crafted a brand new gate for us replacing the previous one that was built with sub-standard…read morematerials. Note that the old posts and gate were warping. He did a fantastic job at a reasonable price. We will definitely call Al when it is time to replace the rest of the fencing.

Al went above and beyond for the replacement of my vast, 40 yr. old plus fence and four gates…read more(reworking the plan for my large, double wide gate that had been a long-time problem.) I found him to be personable, reliable, prompt and professional with excellent communication. He and his crew were very hard working, and had the project completed in 3 days. He deserves his high rating in my opinion.

I requested a estimate, after a couple delays he came but then he left me hanging. I wish I'd…read morefirst noticed his response percentage on the front page before wasting my time. 30% is dismal.

Amazing work at a more than reasonable price! We had a 60' fence blow down in a windstorm. I needed…read morea quick fix and called probably 5-6 fence repair companies as a result. Tim Taylor w/ Broken Fences not only gave me a reasonable estimate/quote (for both repair and/or replacement), but he had a new fence put up and complete before some of the other fence companies could even offer to be out to my house. Tim was prompt, fast, and did amazing work. I will use him again undoubtedly!

It's hard to put into words how wonderful our experience was with David at MetalArc. We had…read morecompleted a beautiful high end kitchen remodel and the crowning jewel was to be the metal and glass cabinet doors that our architect had drawn in. However, the company she had used in the past wouldn't call me back. I found MetalArc using Google. And I'm beyond happy I did. First, their commitment to their craft is top notch. They will work diligently to get the project right. The level of refinement that we were looking for with these doors was not a hurdle they shied away from but rather they accepted the challenge and worked side by side with me to get it exactly right. The finished product is stunning, we couldn't be happier. Second, David's level of communication is a rarity. He is such a well spoken, clear and eloquent communicator. It is a lost art in today's day and age. I was impressed time and time again with his clarity and thoughtfulness in every conversation and email. This was truly a "project" that required communication and collaboration and he impressed me time and time again. Third, he is a good man whose primary goal was not only meeting but exceeding expectations. On top of being an expert in his craft, he has mastered being a good person. I can't say enough good things about him (and his brother, Joseph!). Thank you we will continue to sing your praises.

We hired Metal Arc to fabricate and install custom steel shelving. I want to be fair from the…read moreoutset -- the shelves do look good now -- but getting to that outcome was far more stressful and frustrating than it should have been for a custom fabrication project. There were multiple measurement errors throughout the process. They mismeasured twice and had to come back to redo work, which felt sloppy and avoidable given the scope and cost of custom metalwork. More concerning were the alignment issues: the shelving did not align cleanly with the wall or even with itself. Metal Arc did not take accountability for these issues, and I was genuinely surprised that they considered this an acceptable finished deliverable. Because this was never properly resolved by Metal Arc, we ultimately had our painter use black tape to visually hide the gaps. That solution felt lazy and disappointing, and not something I expected to need after paying for custom work. Scheduling also added to the frustration. They were extremely evasive about confirming an installation date, which made it difficult to coordinate other contractors and keep our overall project on track. Communication throughout was another challenge. David was often long-winded and repetitive, which caused simple issues to drag on unnecessarily. He was also surprisingly aggressive about me not being present for a walkthrough, despite my husband being there, checking in multiple times, and being told by David's brother that he was "just there for measurements." I do believe they want to do good work, but they lack business professionalism, clear communication, and accountability. That combination created a lot of stress and uncertainty about whether we were actually going to reach a finished result. In the end, aside from the taped workaround, I'm happy with how the shelves look -- but the process was exhausting enough that I would proceed very cautiously or look elsewhere next time.

Brandon came and looked it over.....gave a quick estimate of the repair needed…read morehe scheduled the repair....showed up on time as promised and completed the job in a short time as he predicted. Quality of the work was also excellent Couldn't be happier with the repair

Project was started and completed in a timely fashion. We love our fence, as we have so much more…read moreprivacy when chilling in the backyard. I highly recommend this business.

UPDATE: Juan threatened my personhood & property - to illegally trespass on our property & remove…read morethe new fence & gate, which would also result in theft, as he removed our old fence & gate. I've been advised to report him to Denver Police & my attorney. ---- Over-promise & Under-deliver, with a side of machismo - by the owner: Juan. ----- It all started innocently, when I called Kim, the receptionist, for an estimate in late Sep or early Oct. Instead of sending a person out for an estimate, she told me all she needed was photos of my existing fence & gate, and from there, she'd create an estimate. At no point did she ask me for measurements, and - given I'm not in the fencing, gate, construction, painting, or staining industry - I trusted her & her boss, Juan, as well as foreman Raul and Ruin to guide me through the process. This is, after all, why I hired the job out, and hired what I thought were professionals. Instead, on the initial scheduled day, it came to my attention that they only purchased enough materials for a 6-foot fence & 6-foot gate, when it was clear - from the photos - that the fence was higher than the gate (8-feet). Raul & I canceled that job, and we re-scheduled from Mon 10/9 to Tue 10/17. In parallel, I was told by Kim that she/they could easily match the existing stain on my fence/gate, and I need not worry about finding a color. This was also untrue. After the reschedule, Kim asked me to find photos of stains I liked. I started on Home Depot, and they had hundreds, if not thousands, of brands, types of stains (oil-based or water-based), and colors. I had no idea where to start. Given I was hiring professionals - or so I thought - in order to narrow it down, I went to JCQN's Yelp page, and found photos of their past/sample work that I liked. I took photos of the fences & gates I liked - including style & color, and changed my initial fence/gate design from vertical pickets to horizontal, to be more modern. And I decided on a natural redwood stain, and sent photos of both the style I desired, and color. Kim & I resolved the initial measurement misunderstanding, and she was diplomatic, professional, and apologetic, acknowledging she should've explained the material measurements on the estimate, and asked me to measure & verify. Yes! Again, the reason you hire professionals, is for them to guide you with their experience. If I wanted to DIY, I would've gone to Home Depot myself, rather than to Yelp. I did not have the time - or interest - to DIY, which is why I trusted JCQN's multiple reviews, and nearly 5-star status. WRONG! Just like my beau has consistently been telling me - don't trust the reviews. I learned this lesson the hard way, with this company. Tue 10/17 came & went, and Ruin & another gentleman installed a great looking fence & gate - this time, with the correct measurements. Though I wanted to have it stained & sealed on the same day, fearing this exact situation, Kim told me the owner, Juan, said that's not possible, and the wood needs to "sit" for "one week" then it moved to "one and a half weeks," which raised suspicion. (Home Depot's paint/stain & lumber departments told me this was BS last night, as I suspected. If the wood is cedar - as I was told it would be, not fabricated, it does not need to sit before staining.) According to Juan/Kim, I had to wait 1-week, then 1.5-weeks, then only a few days to stain/seal. We scheduled it for Fri 10/20. Fri 10/20 arrived, and Kim canceled, saying Juan was too busy. I pulled rank. Then Juan was magically going to show-up after all. He arrived, with the wrong stain - not the one Kim & I discussed, and I selected. Juan attempted to gaslight & blame me - for his mistake - rather than accepting accountability & owning it, and that story is too long for the character limits of Yelp, unfortunately. Juan blamed me - the female customer. Juan blamed Kim - the female employee, including blaming her age: "she's only 20," vs. his "20-years of experience at age 50". Juan blamed me: "I only want to make you happy," attempting to imply I wouldn't be happy with my initial redwood stain selection, and I should go with the cedar/natural he brought, thinking he could manipulate me, in order to fix his mistake. It was a huge mess. Juan then refused to reschedule the job (something about his personal affairs & if he doesn't repair his son's house by next Tuesday, he'll "go to jail"), and now I'm stuck with a beautiful raw, wood fence & gate - that will mold & become useless the minute it rains or snows. Kim negotiated with Juan to refund me the $1,800 I paid for the fence & gate, but neither one of them can refund me the $1,840 worth of my billable *TIME* (that I can never get back) that I wasted on this nightmare. Luckily, I now have 1 other contractor scheduled for Monday, and 3 on stand-by, should that fall through, given the weather is getting colder, which is not ideal for staining.

Quality work, have used them 2 times: 2 shared fence projects. They offer option to staining fence…read morein oil base stain. Team is receptive to suggestions/recommendations. Price is comparable to other companies.

Elias provides quality work at a fair and honest price. We had our fence and gate done in May 2023…read more Some things I really appreciated with Big Foot Fence; Show up when they say they'll show up, provide details about what to expect and how long the project will take. Excellent workmanship and quality.No mess to clean up. My plants weren't stepped on. Thank you!

From the owner: Offering several styles and only quality fence material, we walk you step-by-step through our easy…read moreprocess, starting with a handshake. A quick on-site meeting where we educate you on the fence buying process. Are you wanting to replace your old fence with something more private? We start with your goal in mind and work backward from there. Because, the right fence can transform that waisted back-yard space into a private oasis. We are experts in the industry and we answer the questions you don’t yet know to ask. It costs you 15-minutes of your time and if you don’t hire us, you will still walk away with the information you need to make a smart decision later.