I had my fence replaced and they moved it out 2 feet from original place without my approval. I also noticed large blocks of concrete showing at the posts. The gate was also done adding an extra 2x3 on the bottom with potential to sag. Not happy with their work. read more

Love my new fence! Made with high quality materials and looks awesome. We went with the copperwood posts and thicker pickets. It may cost a bit more than other companies but you get what you pay for, in my opinion. One of the few contractors I interviewed that offered any warranty and theirs is the best by far! Shout out to Aiden and crew for a super hard day's work to get the job done in 103 degree heat! Oh, and btw, the company I used was The Denver Fence Guy. We will surely be hiring this company in the future for more sections of our fence! read more

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AURORA, CO. First i wanted to say i dont know why the review says Toronto under it, I live in Aurora, Colorado and this review is about THE FENCE GUY IN AURORA, CO 80013. This is the short story in general. The fence guy put up a fence for us last summer 2023, They used very terrible quality wood, very bad. Also MANY slates were also split on the top and bottom from where they screwed in the slates, rotted knots, opened pores wood meaning not flat smooth, sealed and solid, terrible quality, cant believe they even put it up. So a few weeks later i called them to tell them about it. One of the owners came and looked at it and he seen what i seen and said they will replace ALL slates. So they came yesterday on 5-17-2024. To replace the pickets. As the two workers were unscrewing the slates i started to notice more bad quality wood on the rails they used and also one of the posts had a rotted through knot on one side, I did not get to see most of the rails or posts. So i wanted to show one of the guys these things and he started to say YOUR WASTING OUR TIME. (( I THOGHT TO MYSELF ACTUALLY ITS THE EXACT OPPOSITE, YOUR ACTUALLY WASTING MY TIME. )) So then that same guy called one of the owners and the worker told the owner that as were taking off the slates were starting to see more imperfections ( not sure what he meant by imperfections ) So i got on the phone with the owner and right away he was aggressive and telling me WERE LOSING MONEY ON THIS JOB, like it was my fault or issue, and i would try to talk and he kept going so finally i said are you going to let me talk sir and he said yes. So i told him. That the pickets are on my side and the damage bad quality wood of the rails is facing my yard and i wouldn't have been able to see this until the slates were taken off. So i got off the phone with the owner and i noticed a rotted out knot on one fence post that had actually fallen out or they put it up like that either way it was rotted on one of the corners all the way through. So i said i need to take more pictures of this stuff because i cant trust these people and i said the wood was garbage and it was thats why the owner wanted to replace all the slates. So the other worker was so angry and enraged within that he actually stopped unscrewing the slates and started to rip them down actually snapping them in half ((( I wonder if that caused damage to the rails ))). Then a lady owner came by, she apologized and then began to sort of maybe down play or make it seem like it wasn't as bad, not sure how to describe it. Then she actually had the gull to ask me if im ever satisfied, i'm thought to myself later on. Yes when you use quality products and do the job right. But its kind of funny because the first owner wasn't satisfied with it either and the lady owner told me she had her house painted and she had to have them come back, so i said to her well i can ask you the same thing are you ever satisfied maam? So this is the experience in general not every single word is on here but i have done my due diligence and read this three times to make sure the information that is on here is correct factual and not sensationalized. I'm a born again Christian man glory to GOD and JESUS CHRIST only and being a Willful premeditated liar and deceiver is no longer a part of my life. I have no personal issues with the business or individual's, nothing against them, and everything forgiven on my end but my experience needed to be known, not saying they do this to everyone or to most but it did happen to me. So just beware that this is possible and it can happen because it happened to us. read more

I couldn't have received better service !!! Caley was very knowledgeable, showed up on time to all appointments and gave me a very fair estimate based on other estimates I had received. Ed and Matt also were on time and and were workhorses. They took very few breaks throughout the day and were very responsive to any questions I had. I highly recommend The Aurora Fence Guy !!!!! read more

The Fence Guy has helped me on two occasions. First, with the front of our home on both sides, which included building a new gate. Just recently I had to have 55' of fence replaced. They are professional, through, and did a great job. Caley is the best! read more

I can't begin to describe how easy Caley made the whole fence building process. They had to postpone twice due to snow but clearly that's not their fault and she kept me in the loop every step of the way. The guys showed up when they said they would, they cleaned up after and even came back to change out the gate latch because I didn't like the one they put on. Caley is even trying to support me as I negotiate with a neighbor who suddenly decided she didn't want to pay her share for the finished fence. They've been great and the fence looks fantastic!! read more

These positive reviews must be Fake! I made an AM. appointment days in advance to get an estimate for a substantial amount of fence work. Not only was he a no-show ... this clown didn't even bother to call to at least cancel or reschedule. I'm thinking his work is probably as crappy as his behavior! read more

A section of wood fence on our property recently toppled over thanks to some of the crazy wind gusts we've been having lately. I called around to several local fence repair services and one didn't even return my call! They all said that they were very busy due to lots of fence damage in the area. I asked for someone to come out to the property and provide an estimate. One company had me describe the damage and gave me an estimate over the phone (patently ridiculous, I thought). A smooth-talking individual from another company visited in person and gave me an estimate that I thought was on the high side. He explained that there's a minimum amount that they need to charge because they send out teams of guys to do the repair. Thank goodness that I came across The Fence Guy. The owner, Ed, gave me a very reasonable estimate and also explained in detail what he was going to do. With all of the other blown-over fences in the area, I had to wait about a week for the repair to be done, but I was in no pressing hurry. The work was done on the day he promised, and the fence looks great. Yes, he's licensed and bonded; Yes, he's listed with the BBB; and No, he's not one of those fly-by-night operations. He's been doing this since 2003. I'm happy to recommend him. read more

Ed was a pleasure to work with, extremely accommodating and flexible. He delivered an initial estimate that was very competitive, and he had no trouble adjusting it for some last-minute changes. He kept his schedule flexible and aggressive to complete a winter installation in a timely manner between cold snaps. The workmanship on the fence and gates is flawless. Everything is super heavy duty and solid, and I love that they used screws instead of nails. He ended up charging me less than estimated. I really can't exaggerate what a great fence I got or what great customer service I got along the way. read more

I agree 100% with Robert's review. I waited over 2 months to have repairs done on my fence but was ok with the wait because I figured if they were busy they must be good. The night before they were scheduled to do the work they called to cancel and reschedule because one of the workers was sick. Ok I can understand that so I rescheduled. They never showed at the rescheduled time. After 2 calls I finally reached Caley who told me she didn't know where they were or when they were coming. I cancelled the work and then received a call from the owner who offered to come 2 hours later. I asked why hadn't they called when they weren't on time and he told me I knew nothing about the business and started giving me excuses. I don't know about a lot of businesses but I sure know about customer service and when you can't make your scheduled time a courtesy call is a must. This company has the worst customer service and it makes you wonder about the quality of their work. I will be looking for someone else to do the work. read more

Ed and his crew did a great job rebuilding my fence after the big windstorm a few weeks ago. They re-used the existing wood and only had to replace the posts which saved me money. His estimate stated exactly what was to be done and he didn't try to sell me a whole new fence. read more

Very pleased with Ed and his service. We needed a fence repair stat and couldn't afford to replace it. He did an excellent job. We had weather issues so it took a little longer, no fault of his, but he kept us updated through the whole process which was nice. Would highly recommend! read more

Had an appointment for an estimate at 4pm today for a fence and deck. No showed without a call or anything. I know demand is high right now, but did customer service go completely out the window? There will come a time when demand falls and you'll wish you had another customer or a good review. read more

Was half an hour late without a call or email for the estimate. We only need 67 feet total fence replaced and he quoted a little over $4000.00. What a joke, have had several other estimates since which are half the price he quoted, and the people are much friendlier and gee on time! Would never recommend this guy. Figured he really didn't need the business to quote such a high estimate! read more

Ed was responsive and arrived when he said he would to fix the broken posts from the big windstorm in the area. He only replaced what needed to be replace and used the existing fencing. He did not give me a quote to replace all the fencing in the yard. He is reasonable in estimates. read more

Ed and his team were a pleasure to work with. They completed our fence very quickly and it's beautiful! And as a true testament to customer service- 2 weeks after our fence was complete, landscaping contractors broke our gate and our dog escaped our yard. I called Ed in desperation and he did not hesitate to come out the next morning to fix the gate right away. Thank you Ed! As I told my neighbors- I highly recommend The Fence Guy! read more

Very professional, best bid out of the 3 I got. His team started when he said they would and finished when he said they would. My wife and I love the new fence! Our old fence was a split rail and we couldn't let our dogs out - the new one works perfectly! read more

I had Ed replace a 80' stretch of fence 2.5yrs ago and am happy to say he did a great job for exactly the price he quoted in exactly the timeframe that was agreed to. The fence on the opposite side of my yard recently blew down and I am happy to report that Ed won my business again! Not only for the best price but for the excellent job he does. I would recommend Ed without hesitation to anyone. read more