Our eldest woman expired at home on a Friday afternoon. Since all of our family lives up North we…read morechose Texas Direct Cremation (TDC) to cremate the body so that we could take her remains there for a memorial service, then bring her back to Texas for preservation at home. TDC took possession of the body about 4 hours after her death. Over the next week Victor was with us every step of the way. Because she died at home and we wanted cremation the Office of the Medical Examiner had to review the circumstances of her passing before issuing a permit for. Victor carefully explained the process and handled everything. We received her ashes 10 days after her death. The cost was very reasonable, exactly what they say on their website. This was very high quality service and I highly recommend TDC to anyone who believes in cremation and has suffered loss.

They were very helpful in explaining everything to me. Victor was patient in answering my questions…read moreand walked me through the whole process.

They were very knowledgeable and professional. They even allowed us to borrow an urn for my mother…read morein law's funeral as it was arranged quickly.

They were so kind and compassionate dealing with me after my husband passed. Each phone call was…read moreanswered promptly, which is so important when you are dealing with losing a loved one. They handled everything with great respect and patience through out the process. I can't say enough good things about Regan and Dillon. The price they charged was very reasonable also.

After losing my Uncle the last thing anyone of my family wanted to deal with was all the…read morearrangements of the funeral. We hired Graceful Memorial and just like it says in the name, everything was graceful. We were updated throughout the process, the whole staff was considerate and very helpful. On top of having courteous staff, excellent communication with the client, the overall process was very affordable. I will definitely be recommending Grace Memorial to everyone in need of superb funeral services.

Extremely kind and helpful people. They were very helpful in our time of sorrow. A really great…read moregroup of people who really care about doing what's right for your loved one. You won't regret using this company. Kind, caring and professional.

I am so glad, after some searching on the internet that we landed on LoveStrong Cremation Center,…read moreAND that we had Shannon as our guide. I'm sure that everyone there is wonderful, but I can only speak to how helpful and graceful Shannon is with this kind of task. Everything was easy and smooth. They had exactly what we needed, and made it easy. We were "planning ahead" in this case. Shannon genuinely cared about us. When you find a business that is great at what they do, AND they care, it's rare, and so welcomed. Thank you LoveStrong. Kudos! Fondly Marty

Great people to work with and good service! A wonderful value for your money for the basics! Now my…read moreheirs can have one less thing to deal with and I have peace of mind.

A month ago we decided to cease cancer treatment on my MIL. In anticipation of the quick end I…read moreresearched places for cremation. I wanted to stay away from huge impersonal company (SCI, Dignity), and my MIL wanted a simple cremation- not a $7k funeral! We went for the basic cremation package and they made it so easy. She was too sick to travel for the paperwork so they came to the house. We had to use them sooner than expected but they made it very easy and were very respectful. I can't recommend them enough.

Joseph Earthman leads a special family owned and operated funeral business. There is no hype, no…read moreselling pressure, no exploitation of grieving. Instead, there is only a serenity, simplicity and clarity of the necessary processes, procedures, administrative issues and, simply said, care, of these who are deeply hurting at a most difficult period in their lives. Situated in the Rice Military/Crestwood area of Houston, his establishment is easily accessed, simply and elegantly presented. His welcome is warm and understanding. I recommend Joseph J Earthman Generations family funeral service unreservedly.

Sometimes you have to wait 30 min on the phone to get a person if you don't want to leave a message…read moreor use the answering service, but that's because they are talking to someone for thirty min or more. Judy literally sat there and answered every question I had, just as sweetly as a human could. I didn't even know what to ask sometimes, but everything was very straightforward. When they give you the final price that's exactly what you pay. You do have to pick up your own ashes if you don't pay for delivery. They are very straightforward, you want to not pay for 5 death certificates, then don't, but know you have that option. They also email back and forth for people who don't want to wait on the phone or talk to people in the phone.

aCremation is who my mom had chosen to take care of her when she passed. The two people that came…read moreto take her away did so in a very respectful way. We were blown away by their attention to her and how carefully they transported her. She was covered with a beautiful quilt that had hearts on it. She would have loved that. Thank you aCremation!

This was the second time that we used Unity Funeral Home when a family member has passed away. They…read moreare very caring and kind and attentive. There are other funeral homes that are crazy expensive, but this one is reasonable and affordable which we really appreciated. I would very much recommend them.

Words cannot express our appreciation for all that was done recently for Margaret V. Tangu and…read morefamily. Marie, Barry and Teresa, your professionalism and graciousness were outstanding and will never be forgotten. You have become a part of our family and just like our mother you strived for excellence in every aspect of your work. I would highly recommend Unity Funeral Home to anyone planning or pre-planning a funeral. To say Mary Appling and staff go above and beyond would be an understatement, they supersede expectations, deliver efficiently and genuinely care about the deceased and their families. You would not believe how affordable they are for the excellent quality of work and time dedicated to each family! If you are looking for a funeral home that aims to display the authenticity of your loved one, takes excellent care of the needs of your family and has the most compassionate, attentive, detail-oriented staff; look no further than Unity Funeral Home.

Exquisite service and attention to every detail. Handled all services for my mother when she…read morepassed. No issues whatsoever and first class, white glove care. Recommend many times over.

I love this Funeral home they helped me so much I had my great grandmother's funeral their and her…read morefuneral was so peaceful and pretty so if you are looking for a funeral home this will be the best one.

The $30 Lunch That Could Have Been Worth Thousands…read more Last week I received a beautifully printed invitation to a complimentary lunch at a nice restaurant -- a presentation by Neptune Society, a cremation pre-planning organization. I RSVP'd, confirmed my attendance, and looked forward to learning more. I was, in fact, a legitimate prospect. Then came the phone calls. An urgent message from their representative, insisting he needed to speak with me personally before the event. I was out of town for the weekend, but I called back the day after I returned -- exactly as promised. He didn't answer, so I left a message letting him know I'd see him the next day at lunch. Professional. Courteous. Done. What came next genuinely shocked me. A voicemail explaining that after further research, he had discovered I had attended a previous Neptune Society presentation years ago -- for my parents -- and since this event was strictly for first-time attendees, he had gone ahead and cancelled my reservation. No discussion. No alternative offered. Just -- cancelled. Now I want to be fair. I understand the business logic. These lunches cost money. He didn't want to "waste" a seat on someone who had already been through the pitch. Perfectly rational thinking -- on a spreadsheet. But here's what that spreadsheet didn't account for: I know from research that his company competes directly with other cremation organization, and that his company charges significantly more. I would have welcomed the chance to hear what sets Neptune Society apart from its lower-priced competitors -- especially since cremation itself is such a commodity service. That conversation could have justified the price difference. Now I'll never know. That lunch would have cost him perhaps $20-30. Instead, what it cost Neptune Society was a customer who will now go out of her way to choose someone else -- and who is writing about the experience in a post here, where many, many people can also see it and form their own opinions. The lesson for every sales professional and business owner reading this is simple: the moment a prospect feels discarded, the sale is dead -- and so is every referral they would have sent you. Treating people as line items rather than human beings is a false economy. A $30 lunch investment, versus a potential several thousand dollar pre-planned cremation contract -- plus referrals to every friend and family member facing the same decision -- is not even a close call. Elegance, dignity, and respect are not just nice values to have. In a business literally built around life's most sensitive moments, they ARE your entire brand. So I ask you -- how would you have felt? And if you were that representative, how would you have handled it differently?

Neptune Society Services has been there for my family for serveral that have passed. They have…read morenever been rude/disrespectful to us. They have always been eager to help in any way they can. We have worked with several different representatives, and each has been great. I would highly recommend them and their business.

We attended the burial service for a loved one at Forest Park Southwest Cemetery in Richmond,…read moreTexas, a suburb west of Houston. The burial went smoothly and efficiently, and about as well as one could hope. From a guest perspective, everything appeared to be well organized. As soon as we drove onto the property, we were greeted by a Dignity Memorial employee who directed us where to park. The driveway goes in a big circle around the property and that's where all the cars parked, in tandem, one after another. The cemetery is big and it felt relatively "new" during our visit in that there was a lot of unused empty land without any graves. We parked on the north side of the property and walked south, past the central pond with three fountains, to get to our friend's final resting place. Final funeral services were performed under a canopy. After the service was over, all guests stepped away and watched as three Dignity Memorial employees performed the actual burial. This included breakdown of the canopy and casket-lowering equipment, placement of what appeared to be a concrete slab over the casket, and the dumping and shoveling of various types of soil and sand. Most of this required the use of heavy equipment. For example, at least three different vehicles were backed into the burial spot to aid the workers. It was rough to see our friend go out this way, but that's how burials go in my experience. Burials are not a sensitive or delicate matter. I've seen the same in Georgia -- the cemetery staff went about the burial in the same impersonal, routine manner. I understand they're just doing their jobs. On this particular day, the Dignity Memorial employees worked under the hot Texas sun when the temperature was in the mid 90s. I'm sure the heat index was right at or over 100. They were dressed in blue-collar workwear unlike the rest of us, who were formally dressed. After the service was over, my wife and I headed back to our car and prepared to return directly to the airport to return our car (rental) and board our flight. We were one of the last parties to leave the cemetery because I changed clothes and repacked some luggage. As I was finishing up, a Dignity Memorial employee drove up to us and told us they were doing another burial soon. She didn't want us to get stuck in the next wave of guests. I appreciated that. It was also a reminder of how much of a business the death care industry is.

My father was buried here. He chose this place before he passed so we honored that... But I'm…read morehighly disappointed with how his funeral service went. At the funeral home in the cypress location the employees rushed us and were very insensitive to us saying our last goodbyes with the casket open. When we got to the cemetery the employees from the funeral home were rushing us once again because all the guests hadn't arrived yet. its not our fault the funeral home was a 30 minute drive from the cemetery.... Once my dad was buried the funeral home employee told us to pack up and go home. Even our guests were shocked to hear that comment. We stayed... fast-forward to now, I have visited my dad a few times and took two small items to place next to his stone. one was a plaque and one was a flower holder which ive seen on other head stones so I figured mines wouldnt be a problem. I WAS WRONG. My items were thrown to the trash, we did not receive a phone call or anything. So the items that i handpicked with such care and deep sentiment were just thrown away........ How can you do that when we paid over 15K for the plot the stone the burial EVERYTHING!