updating my review, the owners of this hospital I do not believe know what is going on in the…read moreSparta hospital, I feel sure heads would be rolling if so. Back in April the receptionist and the doctor were abusive, no other way to put it. The man was very young and gosh I'm not sure he was a doctor, his name was Erick and he said he hated the hospital and was moving to South Dakota so he didn't care but never say anything to His Girls? He kept yelling at me and talking about His Girls being upset that I had asked the Greenfield office for help because the Sparta place was abusive? I do think the owners can fix this, they have a lot of bad apples in that one place I cannot comment on the others but the others had nice folks on the phone.

So far, I've been very happy with services received. Everyone has listened and been very helpful…read more They have even been a shoulder to cry on, embarrassingly enough.

This is a HUGE compliment, accommodation to Mercy ED South Nurse Sean Icenhower. He was my…read moremother's Nurse during a Sat/June 20th for a post leg clot diagnosis & severe pain/swelling. He was AGAIN Mom's Nurse 5 days later, Wed/Jun 24th. If we had thought Sean was knowledgeable, friendly, such a professional care giver Sat, we saw him in prime work action as he gave every bit of energy, medical know how to save Mom as her now sepis body, fighting off infection & dehydration, had a crashing blood pressure. His speed, yet attention to every detail, of work was amazing. The whole time letting me know exactly what was going on & how the care team was tackling it. A MASSIVE Thank you to the entire ED South team, but especially to Sean. Our Hero.

I went to Mercy ER two months ago after a bad fall and injuring my shoulder. When I got there they…read moresent me to triage and then to the waiting room. Another hour passes, then I get an X-ray of my shoulder. I waited seven hours before they take me back to only put me on a stretcher in the hall. The doctor comes and tells me my shoulder isn't broken, but doesn't know why i can't move it. Sends me home with one pain pill and a sling. My doctor the next day tells me even though my arm still is very painful they will order an a MR I, but it will take month, no pain medication, just live with it. So a month later after my MRI, they tell me I have a broken shoulder, then they gave me pain killers. I wouldn't take my goldfish to Mercy. Especially to the ER. You could die waiting .

I cannot say enough about Dr Robert Vorhies and the staff at Cox West Tower. Aerial and Lynn and…read moreall the nurses were awesome. Caring and compassionate and friendly. They treated me so wonderful and Dr. Vorhies is the best Vascular surgeon in the country. He is caring and compassionate and explains everything so perfectly. I have not felt this good in years. Thank all of you for a wonderful experience. Jerry May. God bless you all. You all deserve a raise.​

Terrible excuse for a hospital. I am on vacation with my mother who has stage four melanoma and she…read morehas become ill. We checked into the at approximately 2130hrs. Upon checking in the staff took vitals and sent my mother to the lab fairly quickly after arriving at the hospital. Approximately Two hours later, they came out and said she needed another lab. It is now 0424hrs on the following day. My mother has still not seen a doctor nor has she received an IV or any other medication. I have been up to the reception desk numerous times only to be told that they are busy despite there only being a handful of patients still left in the ER. Hopefully my mother will be seen by a Dr and receive the care she needs soon so that we can continue our vacation or before the suspected severe urinary tract infection she has kills her.

The staff and doctors at this clinic treat you as a patient with dignity and care. You can usually…read moreget right in and out without waiting (love that more than anything). I live full time in Wyoming and come down here to get away from long winters.This is the ONLY clinic I go to when not feeling well, while here They are AMAZING!!! They are open late and on weekends......what a GREAT thing to have available when you are not busy or working.

The doctors are great, i am not happy over their monthly medical plan. I had gone into office and…read morefilled out cancellation form back in September and have found that they never cancelled it and have been charged for last 6 months. If you do subscribe to their plan make sure to watch your bank account as the administration does not provide these offices with a secretary or anyone to file and check paperwork.

We had a great spine surgery at Jared Neuro Science. My spouse had some post surgery dementia…read moreissues which were handled professionslly and effectively by all the staff. Dr. Morgan is a top notch surgeon who is thorough and takes time to get to know patients. A difficult job well done. Thank you 8th floor nursing staff.

I took two of my children in to OCH for well child checks in 2020. In 2022 I received a phone call…read more (not a bill) telling me I owed over $200 for an appointment I was told would cost me $30. I complained and had a horrible conversation with a very rude customer service person. They then sent me these very strange documents in the mail. It was not a bill it was typed medical like documents that were very confusing. All I know is that it said "Bal: 0". So I assumed they had erased the balance since they had called and tried to get me to pay unreasonable bill that I re-fused to pay. Fast forward to 2024 and I actually did get a bill in the mail this time. This time it was for $55. When I called to question why I would be receiving this bill 4 years after the appointment and a different amount than what I was originally quoted they were so rude to me. I mean... blow my mind rude. Accused my postal service of not delivering bills or me of disregarding them. ummmm no.... the common denominator here is clearly OCH. Thank goodness we moved away before going to any additional appointments there I can't imagine the bills we would be getting for appointments that happened FOUR years ago!!!!

...Unlike Elise P, from new york, new york, who can not understand a billing mistake, and, with her…read morenew yuck at everything not near big yuck city, seems pathetic. ...I have had great care from the doctors, and, the doctors DO take the time to listen, AND EXPLAIN things to me without using medical mumbo jumbo; unlike the doctors at the other 2 hospital "system's" in this area. (I have been in them as well, suffering from "mercy's unmerciful uncaring doc, and not being heard by the doctor I had at cox, who re-prescribed a med that almost killed me.) ...Neither of the other system's doc's wanted me to have a colonoscopy. And when it was done at OCH, they found 6 very large polyps, thankfully NOT cancerous. ...When I asked for vaccinations, for measles, mumps, etc; and my reason being that those, like me, that was first inoculated by the vaccines, in the early 60's, that as adults, we may need another round. ..She listened, and agreed with me that I did need it, and I got it. ...Doctors that ACTUALLY LISTEN TO YOU, and are friendly. ...This is the BEST hospital in the area.

The receptionists are unprofessional, rude, and incompetent. They made mistakes with my scheduling…read moreand it has cost me time and energy and possibly my doctor, if we don't find resolve. They refused to even try to accommodate me and claimed I had an appointment at 8:40, which was untrue. I arrived at 9:01 for my 9:00 appointment, only to get blood drawn for an upcoming eye surgery that I need done immediately. They have acted like gate keepers to the doctors and I have always felt like my doctor's front desk was disorganized and not run well at all, but this has been a violation. I am filing formal complaints in hopes that other patients do not have to suffer Everytime they need to see their doctors.

The social workers are mostly good but the client is limited to the 40 hour schedule. So what do I…read moredo when I'm having a hard time after hours and weekends.

I was a patient here. said No thank you to a gummy worm at like 11 am. Got told "a moment on the…read morelips is forever on the hips right" by the therapist... it's clear in my chart I have an eating disorder. then when I told other staff that made me uncomfortable I was told I didn't have to attend her next session and would be given an alternative assignment. that assignment? explain what It means to be entitled(obviously directed). i wrote saying "a moment on the lips is forever on the hips" is entitled. she yelled at me in front of all the other staff and patients and said I was disrespectful and needed to learn to seek positive attention instead of negative. this place sucks majorly.