My girlfriend's story (I was with her through this): It was…read morea chaotic mess. I went in for my consult, explained issues with my ribcage and lumbar pain since my car accident, and the need for a nerve block. My doctor, Dr. Jenna L. Walters, never even came into the room for the consult. The NP said I needed an SI joint injection instead of a nerve block. I pushed back, explaining that didn't sound right based on my symptoms. We went back and forth on options, and I was told the doc would weigh in. With my email confirmation, the SI joint injection was listed with no mention of my other concerns. I reiterated concern and was assured that the doc would address it pre-procedure. Day of procedure was "Residents Week" at the pain clinic (a friend told me this afterwards), and two doctors enter and talk to me about what I'm having done. I AGAIN stated that the doctor and I hadn't spoken and that I wanted to ensure she addressed the areas of concern. They reassured me they would talk to her and that she would discuss before the procedure. For the procedure, they gave me no IV like I'd had 9 times before with nerve blocks at other pain mgmt centers. When asked why this was, they said, "Oh, this is quick and easy; you'll be done in 15 minutes." I then asked if I could take a medication I brought before we began, and they asked if it was prescribed to me! "Of course it is!" I said. Then when asked for a cup of water, they say, "Oh, we're out of water but have some soda." I took the med, given I had 30 mins before my procedure. Nope. As soon as I swallow it, they speed me into the surgical room. I ask, "Wait, you're bringing me in now?" Yep. In the surgical room, there were six people, including Dr. Walters. She asks what I was having done. I tell her. I continue to request clarity, since I had been voicing my concerns with the procedure based on my nerve disease and the area I was feeling localized acute pain. She says I should've spoken with her about this before time of treatment, at which point I tell her I'd spoken to three of her people about this already and had asked to speak to her many times throughout the process! She says we can't change the order, because it needs to be approved for insurance in advance. By now, I was very upset and stated that this was not my error. It was at this point that she conceded to trigger point injections (still no nerve block, though). THEN... I hear her start giving someone instructions!! She was, with no prior mention or permission, having a resident perform the injection. I began crying out of frustration, pain, and shock from what was happening. I had not been asked, nor even introduced to this man. This is unprecedented. With every procedure prior, I was introduced to everyone and was asked my permission for others to be in the room, and NEVER have I had someone other than my doctor perform the procedure! The next few days, I couldn't walk without a cane, saw stars when trying, and my ears would ring. Emailing the hospital on the fifth day about these concerns, she told me to give it another two days. I was now having new pain in addition to my original issues. After the two additional days, I called to request a meeting w the doctor. In it, she told me there was nothing she could do and offered a medication I cannot take - one we'd talked about and is all over my medical chart. She then referred me to an acupuncturist at the Osher Center with whom I'd already had seven sessions before he had me ask her for an MRI, which she later argued I didn't need and only ordered after my insistence. When the MRI came back clear, Dr. Walters actually said, "Great news! There was nothing on your MRI, so you should feel better soon!" Wow. She recommended more acupuncture, repeating there was nothing Vanderbilt Pain Mgmt could do for me. It's now been over a month of me using a walker, and I still do not have answers.

Had an appointment with Dr. Daniel Lonergan. I had a few questions regarding the procedure and he…read morewouldn't come out and talk to me. Vanderbilt Interventional Pain Centers state "we consider it a privilege to provide you with excellent medical care". Dr. Lonergan could have answered my questions in 2 minutes, yet he chose not to; I don't consider this excellent care or professional conduct!

Convinced me to get Nervo HFX and it is not a good idea for me. They took me of my pain meds and…read moresaid I was lying about it not curing all of my conditions. Dr Sanapati is a jerk . Put you in trial and you don't get compensation for the implant he does.

Rude. Some of the doctors are condescending. They do not have a doctor on call, even though you…read morecan't get pain meds from any other doctors. The only bright spot are the people in reception.

Don't listen to patient They for somebody having dementia…read moreand doesn't understand so he is without his medicine and without a doctor problem my dad

Amazing here they really care and are very compassionate and are helping my bone disease they have…read moregiven me back some quality of life again!! Godbless them! I highly recommend them DR.eldrige is amazing and very knowledgeable!!

I had complete trust and confidence in Dr. Michawl Kellogg, and the quality of care I received from…read morehim was excellent. He is knowledgeable, thorough, and took the time to address my concerns, which made me feel comfortable and well cared for. Unfortunately, my experience with the office staff lately was the complete opposite. The staff was frazzle, unfriendly, unwelcoming. The office manager was on guard from the beginning of my conversation with her. It takes 6 months to get an appointment unless you are dying and then you may get offered a zoom meeting with the doctor. My advice find a doctor who can handle his patient load.

The best doctors and NPs. The whole staff from reception,…read morenurses, blood work is always a positive experience.

I have been going to Kelly Bornefeld for several years now and she is the only one that found 2…read morenodes above my adrenal glands when other doctors have missed it. She doesn't rush me, really listens to me and really shows that she cares about solving the issue and my health. I will admit that it does take time to get return calls from her nurse, but I always get a response even if it is the next day. I have always had male doctors and for me, Kelly has taken the best care of me.

I loved this practice initially. Seems like the office changed a couple of years ago and they lost…read moreall of my favorite physicians. Now I am rushed through visits and get attitude when asking questions about my prescriptions. The office staff does not follow through with any phone conversations. An example of this was not having specific vaccines available for an appointment, even when contacted two weeks in advance to be sure.This resulted in an additional appointment having to be made somewhere else to meet a college orientation deadline. Not worth my time anymore....

My biggest issue with this place is getting prescriptions. My previous doctor only wanted me to…read morecome in once a year to keep my prescriptions renewed which was perfect. I switched to Family Wellness and they wanted me to come in every 6 months instead, which was still okay and manageable for me. Last time I visited, they said they changed their rules and I have to go every 3 months now. I don't have the time to keep scheduling appointments every 3 months with the job I currently work, and 3 months goes by too fast. I wish they would understand that. I also have issues with bloodwork EVERY SINGLE TIME I go there because they send me to the same woman. I don't know her name, but she can never get blood drawn on me and ends up having to repeatedly attempt on both arms and even wiggles the needle around to try and find a vein. Last time I went she checked both arms 3 times before asking another nurse to try and get my blood. The other nurse got it on the first try with zero issues. I refuse to get anymore bloodwork done if there's no serious reason to get it now all because of her. I'll be changing doctors as soon as I can find another one that'll be more compatible...

I used to have a doctor there named Steven Sharp he was a great doctor and whenever I needed a…read moreprescription I would call her in the morning and at least by the time the staff return from lunch the prescription would have been sent to the pharmacy now I have a Dr. Mark Thompson because my doctor and according to the receptionist several other doctors quit. Last month it took three or four days to call in a regular prescription that I had that out for many years yesterday morning at 9:45 I called in a prescription today it is 314 and that prescription has still not been called in I have called the doctors yesterday and today many times.There must be a reason that they are understaffed if the doctor can't handle seeing his patients and calling in their prescriptions they need to fix this or I need to find a new doctors office.

I love Dr Kellogg. He is very personable. Love the nurses and office workers…read more Quick response! Professional

I I absolutely love Dr Carmack!!! He is what I call an "old school" doctor; he actually listens to…read moreyou, answers your questions, gives options that are available and then comes up with a treatment plan! I even got my boyfriend, who had not seen a doctor since he was a child and is now in his late 40s, to go and see him, and he loves Dr Carmack too! Thank you Dr Carmack for your time and dedication to your patients, you are very much appreciated!!

From the owner: At Hendersonville Medicine Associates we are dedicated to preventing, diagnosing and treating…read morediseases that affect adults.

Great OBGYN! It was very easy to make an appointment and the staff and Dr. Bradbury were friendly…read moreand professional. I had been calling around to other OBGYNs in the area trying to book an appointment as a new patient and everyone was rude to me on the phone except for Total Women's Care. I definitely recommend them and I'll be coming back here next year for my annual.

Horrible front office. I like Dr. Bradberry but unfortunately I can't deal with the front office…read more It's too much stress to deal with them. Came in for a potential cancer issue and once again had issues with the front office with insurance. My insurance is what I think to be the best in the business and have never had an issue with any other doctor. A year ago I had to pay over $600 due to them not billing my insurance correctly. They have also run unnecessary text in the past that cost even more. I continue to be greeted with the "smirk" on their face and the bad attitudes. This isn't a fun place that women enjoy coming to and especially when there are major issues, it makes it even more nerve racking. Do not go here!!! I have never written a poor review on anything. I am a big advocate that if you don't have anything nice to say, don't say anything at all. It's gone too far with this front office staff!!!