We called Serenity Computer Consulting when one of our office computers was infected with a virus…read more The tech removed the virus and checked our other machines, and made sure we had all the updates and protections we needed going forward. They were upfront about the pricing, gave us several options, and delivered above and beyond with personalized service. HUGE difference from other IT companies we've worked with before.

Awesome job setting up all of my computers and printers so that they finally talk to each other…read more Great company if you want somebody who knows their stuff but doesn't ever talk over your head. Rates are reasonable for the great advice you get from the rep. I've hired them a few times now, and each time, they've prevented me from buying unnecessary equipment. Remarkably honest service.

Alex is amazing. I spent 12 hours with QB support and they never could help with a serious problem…read moreI had with what they said was a corrupt company file. I was devastated. Out of the blue, I found TeamLogic and gave them a call thinking what have I got to lose? I spoke to Alex and within 30 minutes, he not only found the corrupt file, but was able to restore it and get my system up and working once again. I am over joyed with the competence of this IT professional. I can't say enough about the competence of Alex's understanding of systems. Thank you, Alex for working out this and saving me from trying to recreate the entire 2022 year of financials.

These guys are amazing! They helped me resolve issues that I was told by a different IT person,…read morewas not worth trying to fix! Decided to get a second opinion and I am so glad I did! I found TeamLogic IT after reading 5 star reviews on Google and Yelp. I called their number a little after 5:00 and Mo answered. I told him my issues and he spent at least 10-15 minutes listening to me and was sure that he could help me. (I was locked out of One Drive with years of files and photos potentially lost forever, I thought I had been hacked with ransomware and was ready to trash my desk top and laptops based on what the other IT guy had told me!). The next day I went in and I knew I was in the right place within the first few minutes of visiting with them. I showed them several issues that had occurred simultaneously, so I didn't know how it was all tied together or which happened first. They were able to retrieve my email, found a copy of my One Drive and helped me set up a new One Drive Account that was an exact duplicate of what I had lost!! They helped me choose a better anti-virus and malware protection and cleaned up both computers and backed everything up to an external hard drive! I was SO relieved! They were SO patient and very knowledgeable....and so polite! They even helped me take my computers to and from the car Being a Realtor, I am often asked for referrals and I am very careful about who I refer...I have no reservations, TeamLogic IT-Plano is my new and only choice for IT! Thank you Mo, Joseph and Kevin! Well done!

Great customer service! Fast, professional, and effective support from Ethan Catlin. Clear…read morecommunication and the issue was resolved quickly. Thank you!

I've been both a customer of On Site as well as recommended them to other businesses. I appreciate…read morehow responsive they've been any time we needed them. I also like the fact that they stay on tope of current technology--like Ai--so i can always bounce questions off the team rather than having to research on my own. If you're going to partner with an MSP, you'll want to take a look at these guys.

I have been working with the PWR Technologies team for years now and they have gone over and above…read morewith their support. Whenever we need their help, they are always there. I wouldn't trust anyone else with our IT needs.

I build a brand new computer with my friend and had faulty brand new parts you know what they say…read morethere is always a % chance of faulty stuff, luck tends to favor me for those small chances... Anyway Daniel discovered it was a faulty power supply which also friend the CMOS battery. Daniel went through the warranty of my parts and got me a replacement power supply sent to him even if the manufacturer initially sent it to Aba Dabbu instead of Arlington... FedEx had to summon its Fedex council and sat with my replacement power supply for over a week to determine that they would just ship it back, thankfully Daniel had called FedEx because I think they would have sat on my package for all eternity. Then FedEx mounted it on what I can only imagine is the worlds largest snail and sent that back to the manufacturer. Thankfully once the Fedex Snail returned from the manufacturer it returned to Daniel and he moved quickly to rebuild my pc. He even remounted my pc's CPU cooler that had been installed backwards by my friend (cpu cooler was facing towards another fan causing overspin) I had noticed it and lightly mentioned it without actually asking him to fix it. The price was fair and way underbudget for what I had prepared to pay for. Particularly shipping the power supply back to the manufacturer. Thanks Daniel next time I have a pc problem I know where to go.

I will follow ACC anywhere and have used them for years. CARE is the main word ... they really do…read moreand they try their best to solve any/all problems/issues. They are very reasonable, thorough and they keep you informed all during the process. Start here, with Arlington Computer Care. They are excellent.

Great IT company!!! Everyone is courteous and relentless when it comes to resolving an issue. I…read moretake solace in the fact I can call at anytime with an issue and receive a prompt response!!

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

My company has been with Matt and The Local Circuit for many years. They are reliable and…read moretrustworthy. I have complete faith in what they recommend and they are there when we have a serious issue. They have never let us down and have always made a serious problem a priority. We have gone to them for purchase recommendations and have not been sorry with their suggestions, we have held off on updating computers at their suggestion, saving us money. I honestly can't say enough about the integrity of this company. Matt and Trent both, great guys, great company. Highly recommend.

After a series of terrible things happening in the last few weeks, I awoke on Tuesday, after 3…read morehours of sleep, to see the laptop stuck in some sort of updating loop. Feeling certain that nothing else could possibly go wrong, I went with denial and went to work. Imagine my surprise when I was heading home and my husband informed me he was unable to perform a factory reset. ;) So I turn to Yelp, and this was the first listing I called. The staff was very professional on the phone, and very helpful with answering my questions. I was told a diagnosis would be $50 and then that cost would go towards the cost of repair. In discussing options, he told me that a fresh install would be $90 plus tax, while backing up files would be $135. He suggested we come in before close so they could run the diagnostic overnight and keep the timeframe within a couple of days. I did call a couple of other places, just to check my options. This place seemed the most professional and had reasonable prices, while others were at least $65 more. Other places also stated they would have it 2-3 days minimum, but this company seems to understand people don't like being away from there stuff too long, lol. My husband and I brought it in about 5pm, an hour before they close. Based on our description, he seemed to understand what it was and said there had been many issues with an update in the last couple of days. They were of course going to verify with the diagnostic. It took such a long time to boot up that we started talking about the potential of a corrupted hard drive. To replace at it's normal size would not really add on to the time and would be $50. We even discussed upgrading it, which would be another $40, but add a couple of days for ordering parts. He assured us that we would get a call in the morning after they looked over the diagnostic, and they would let us know the exact problem and price before starting additional work. I liked this as I want to control my overall cost, instead of having it happen to me, whether I want it or not. We had already discussed what we wanted to do based on the age of the laptop and what could and couldn't be replaced on it. So we had an idea of how much everything would cost from the beginning. Since they are open from 9am to 6pm, we were hoping that one full day would be enough, but figured it might be a day and a half. I received an email with the status notes before I even left the parking lot. Nice touch! They called within an hour of opening the next day, but I was completely slammed at work and didn't get the message until closer to noon. The message was very detailed and assured me that our hard drive was fine. The call back was simple and easy and they got to work. Due to the time of the day, they said they would call if it was ready the same day, but it would most likely be the next morning. My husband picked it up around 10:30am the next morning without any surprise fees or issues. We even had our favorites menu still intact, and I can barely get my work tech support to do that right, haha! Overall, we are very satisfied with $135 plus tax to save our files and not have to buy a new laptop. The turn time for work is reasonable and the employees are knowledgeable. Hopefully, we don't need to see them again any time soon, but I would definitely use them again if the need arose!