If I could, I would give them a 1/2 star. My mom was with Bright Star for about 2 months. She did…read morehave some care givers that were real nice and helped her with her exercises, did what she asked and were friendly and helpful. They also sent new girls all of the time so she had no idea what stranger was coming to her house day after day. However, most of the help she had were young girls that were still going to school (nothing wrong with that) but had absolutely no experience with home care. Didn't know how to clean, cook, make a bed or do laundry. They didn't drive, so they had to take a bus and were always late or simply didn't show up. Because they didn't drive they could not get her groceries or take her for any appointments, which they said they would do for her. They were young and ALWAYS had their phone in their hands. They sat, fell asleep, played on their phones, did not finish their duties. Would wash dishes but wouldn't dry them and put them away. They would ask mom for food or drink. Many times mom shared her dinner (frozen dinners that my sister and I had prepared) with them because they were hungry. I would NOT recommend this company for home care. So many times I would call my mom and she would be crying because she was so upset with her help or should I say non-help. My opinion is if they paid more they could get professional help that know how to do their job, not a bunch of kids who really don't care or have any idea what they are doing. The 1/2 star is for the good ones. Thankfully she had a couple of them.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Excellent facility My Mom is there, and she is very happy there. Staff always treats us well when…read morevisiting. We appreciate the care for Mom, and she likes being there

I love everything about this office, however there is a woman in this office that is just plain…read morerude. Her name is Jen & she sounds like she hates life when she answers the phone & while you are speaking with her she makes noises like you are such an inconvence & she would rather not have to deal with anyone. This has happened several times when she has answered. if she doesn't like her job then she should find a new career.

My Father lives there ! five things i love about…read moreSpringhill 1 location In Erie pa just outside the city proper but close enough to trains airport and bus stations for under a 20 dollar cab fare 2 the staff seem so nice attentive and pleasant 3the place is Clean Bright and easy to navagate for seniors and guests 4 the apartment/suites are huge ! two bath big bedrooms and living areas kitchens are nice and modern too 5 there is so much to do there for residents and the living seems easy neighbors are all friendly Azure cafe is a cheap eatery ! Dad has a great view overlooking the little pond with geese and a sweet gazaboe i am sure there are other services they offer that i have not mentioned like cleaning = his apartment is cleaned every two weeks

My husband and I moved to Springhill a year ago--after the 1918 Christmas snowfall of six feet--and…read moreknow we made the right choice to relocate from Philadelphia where such a facility of Springhill's caliber would be financially prohibitive. For my husband, a Girard native, moving here was "coming home." For me, it has become home in one short year. If you're bored at Springhill, you really aren't trying. You can be busy 24/7. The staff is professional and compassionate, the food delicious, and residents accomplished and engaging. My husband and I look forward to this next phase in our life journey and many more active years ahead in a natural, safe, and engaging environment that is Springhill.

They were rude when we weren't quite ready to sign the contract. And uncooperative when we we…read moredecided. So glad we didn't sign and be at their mercy during such a difficult time trying to help our parents.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Erie, PA. Our Care…read moreProfessionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Erie and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

We hired this agency to provide dependable in-home care for my father, and we've been extremely…read moredisappointed. The caregiver assigned to our family was verbally aggressive and, on more than one occasion, verbally attacked several family members. We also received concerns about her conduct from multiple outside individuals who interacted with her. We reported these issues and expected the agency to take them seriously and respond quickly. Instead, communication was slow, inconsistent, and required repeated follow-ups. When you're trusting an agency with someone vulnerable, professionalism, safety, and responsiveness are non-negotiable. That standard was not met here. I would not recommend this agency based on our experience.

From the owner: Reliable, Experienced and Compassionate in home care offered 24/7.Why HomeAides?Local Ownership…read more When you call us you will speak with a local professional. You get all the time and attention you need to ask any questions you may have about us or our services.Bonded. All of our caregivers are chosen with experience, empathy, trust, and safety in mind. In addition, all are bonded.Flexibility. Customized non-skilled in home care services for the assistance you and your loved one need to stay at home and comfortable.Peace of mind. Prior to being considered as a HomeAides caregiver, each individual must pass rigorous screening procedures that include interviews, reference checks, background checks, drug testing and drivers background checks.Professional Level of Care. Each direct care worker must complete an orientation competency testing in areas including professionalism, promoting independence in the home, activities of daily living and infection control.