The tabkes and chairs were great! My daughter's shower went great!! They fit my tents perfectly!!!…read moreThank you!!

Ordered some balloons for my sister's birthday and was very happy with the outcome of the balloons…read more The person who helped me was very nice and helped me pick out the right colored balloons for the theme I was trying to go for. A little pricey but it's worth it for the convenience and different styles of balloon setup. They even helped my husband get the balloons in the car during pick up!

We just had bridal shower and now wedding and mark & his team did an excellent job as usual !…read more Very accommodating & very helpful i called 6 times and the girl on the phone was always so helpful & patient ! Our family has used party warehouse for 25 years they have never let us down !

So went into the store and couldn't order because can only order through one person. Finally was…read moreable to order over the phone. They got the wrong date and tried to deliver 2/3 weeks early... then when delivered on the right date two trays of glasses were wrong so they had to bring me the correct one. The guy who brought them was amazing and super sweet. Now it's Monday I called to find out when I needed to have the place open for them to picks up they said 9:30/10 ots 10:20 I call and they are still there to the point they guy on the phone asked if that's were they were going first. Their excuse the driver was late. Okay welll call your customers and let them know I could of gotten coffee or something. Honestly other then the older man the customer service SUCKS. Won't be rent from here again. Update. Now even though they know I have somewhere to be they are gonna fold everything instead of taking it back and doing it there. Come on now guys? No one has time for this.

Their quality is really great! I've been looking for some tee shirt print people and this is…read moredefinitely going to be my go to! Amazing work and their help is really good. Thank you for my shirts.

great customer service! They never disappoint. Every single time we come to customize a shirt or a…read morecup they always know what to do!

Elsa was amazing. She was super engaged with the children. Everyone had a blast, even the adults…read more Thank you for your fabulous service.

Princess Rapunzel came to our daughter's 7th birthday party and she was absolutely amazing! I can't…read morerecommend her enough. She kept all the girls happy and engaged and she had great crowd control skills. Very entertaining!

The staff here was so helpful and friendly, I was shocked by the experience given that it's a…read moreseasonal store with seasonal employees. Truly impressed by their professionalism!

The store does have a great selection and the associates were helpful. Unfortunately, the coworker…read moreSabrina was incredibly rude with attitude. I handed her my coupon, she then told me my total and asked if I wanted to donate to their charity. As I paused because I was distracted from my child, she rudely says, "you know you got a discount so you should donate". Ummm what? That's none of her business. What's worse was her terrible tone in her voice as she said it. No thank you.

We recently had Kit and Steven come as Gwen Stacy and Spider-Man for our daughter's birthday and…read morethey did an amazing job! Despite the cold/rainy weather, they kept the energy high and the kids entertained! Everyone had a blast. Thank you Cinderella Company!!

What an amazing experience with the Cinderella Company for my daughter's 3rd birthday party this…read morepast August at the park in Milpitas. My daughter's 3rd birthday was Disney Princess Theme and I was looking throughout the Bay Area to hire a Snow White Princess to hire and surprise her and the guest. I was able to book our character and through Cinderella Company. Initially the person in charge was out of town while I was inquiring but communicated the whole time with me. They ensured that the Snow White that was coming fit the needs of my party. I chose the 2.5 hour package so that it will entertain the many kids coming. Snow White called me two days before the event to finalize the location and what will happen at the day of the party. I was so impressed from the time she arrived to the very end. She stayed in character the whole time and my daughter was in awe that Snow White was at her party celebrating her 3rd birthday. The adults also loved Snow White she looked liked she can from Disneyland. Snow White read a story with the kids first, did some singing and dancing, played with bubbles, did face painting and sang happy birthday, took pictures with everyone. She did such a good job entertaining the kids at the party. She even played with them while they wondered in and out of the jumper we had. We also gave Snow White a microphone during the party so that everyone can hear her. If you are looking to hire a character you should go through Cinderella Company.!Pricing wasn't bad, communicated well through the whole process! We were so impressed with our Snow White and loved every second of having her and making our youngest daughter's birthday that more magical and fun that day! We will definitely use and refer them to my friends!

I needed a dress tailored in less than a week, and they were able to do just that. The man who…read morespoke with me adjusted the price to fit my budget, I was incredibly thankful. I will definitely return!

OMG they were the best..Needed a last minute alteration and it turned out perfect!!…read more 5 stars all the way!!

Every year we put together a small get-together at our preschool Children's House in Los Altos. We…read moredo it for the kids and families, and we're always looking for something fun that works for a wide age range, especially toddlers and younger kids around 1-7. We've ended up using Fun Factory pretty consistently because they have a lot of options that actually make sense for that age group, and they've always been reliable for us. This time we went with their face painting service and it turned out great. Brenda and Alyssa were both really good with the kids--patient, friendly, and easygoing--and their designs came out looking really impressive. The kids were excited the whole time and it added a really nice element to the event. Overall just another smooth, fun experience.

We did a little block party over spring break at our house in Fremont. We just wanted something…read moresimple and fun for the kids to stay entertained for a few hours. We ended up renting a castle bounce house and also had a SpongeBob character come out for an hour. Both turned out really well. The SpongeBob costume was in great condition and honestly looked almost new, which the kids were really excited about. The bounce house was set up about an hour before everyone arrived, so everything was ready to go without any stress or rushing. It was clean, secure, and in really good shape overall. The jumpy had enough space for around 15-20 kids at a time, so it handled the group easily without feeling overcrowded. We had kids from Fremont and a few nearby neighborhoods, and it kept everyone busy the entire time. It really helped turn a simple block party into something that felt organized and fun without us having to overplan anything.

We had the pleasure of working with Twisted Balloon for Ellie's Bat Mitzvah, and they were…read moreabsolutely amazing from start to finish! The entire process was smooth, professional, creative, and stress-free. Their team brought such positive energy and a true "we'll make it happen" attitude that made working with them such a pleasure. The balloon décor turned out beautiful and added so much fun, color, and personality to the event. Everything was executed perfectly, on time, and with great attention to detail. Beyond the décor itself, the team was kind, easy to communicate with, flexible, and genuinely cared about making the event special. We received so many compliments from our guests throughout the night. Highly recommend them for any event -- we would absolutely work with them again!

Hired an entertainer for our daughter's birthday party and got Artemis. She came dressed as a…read moremermaid and looked spectacular. She was fantastic and kept a group of 5-8 year olds completely engaged the entire time. Other parents came up to us afterward saying they loved the idea and wanted to do the same for their kids. Would definitely book again.