1. Tracy Alterations & Bridal

    1. Tracy Alterations & Bridal

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    Tracy, CA

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    Tracy Alterations & Bridal

    3.6 (51 reviews)
    Closed 9:00 am - 6:30 pm
    Updated 3 months ago

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    Scam!!! Broken shoes poorly glued together and rented out!
    Alycia D.

    I rented a tux & shoes for my brothers prom, read a lot of reviews and decided to give them a shot. At first the service seemed good! We paid in full and picked out a tux, picked up our tux no problem. There was a mix up in the tux order and the owner seemed so attentive and was keeping in contact about our order! The shoes rented from this place were GARBAGE. Literally the cheapest shoes ever!! My brother wore them for 30 minutes and the soles of the shoes completely fell apart right before his prom!!! We had to rush over and bring him basketball shoes because it's all we had on short notice. I understand this business probably gets shipped the shoes and tux, but that was ridiculous. As a business owner you should be checking for quality!!! Especially for a special occasion like prom! And we paid $230+ to rent it all! I asked for a refund for the shoes only! The lady at the shop said she was not the owner and wrote down my name and number! Never got my refund or even a call back!! My brother is autistic and this prom night was supposed to be a very special night and it was sabotaged! If you can't offer quality items that can last AN EVENING you shouldn't be offering them at all!! Just look at the pictures, these shoes were broken to begin with and had glue as it's repair!

    My fiancé and I at the party with my altered dress.
    Elizabeth C.

    I'm really happy with the alternations I had done here for my Indian dress. I was going to a party this Easter and I realized my dress no longer fit (I had used it before for a different party two years ago but I had since lost a lot of weight since then). I tried it on and he said he could tighten the sides and hem it as it was way too long. He got it done in a day and even though I forgot to pick it up the next morning, he was nice enough to open up the shop so I could have it for the party. It fit perfectly and I was really happy with the customer service!

    Stain
    Sharon K.

    Pro: quick turn around. Brought it in on Monday and got it done by wed. Con: left a stain on the dress, not professional finish. I was told the top will be sewed up, but they ended up added one small button as if that will hold. Unhappy with the finish work on an expensive dress. Paid $80 for unhappy product. WOULD NOT recommend to others. NEVER GOING BACK!

    undefined

    This man promised he knew how to fix leather glove finger lengths. He lied. My child has done better alterations than this. He said it was done by machine. Lie. Clearly done by hand. Some over lap stiching as well. The symmetrical finger length is different as well. How do you make one pinky finger hal the length than the other and think that is ok? All fingers stiching is messy and flat squared off. A couple are round. Some stiched from inside, some stiched from outside glove. Finally, he tried to give me the wrong change thinking I wouldn't count it. Guess what, when its $10 even missing, I will notice. When confronted, he non chalauntly slides the $10 across the counter. Rude, unprofessional, terrible quality and did not want me to use my debit. I had to go get cash per his request. Do yourself a favor, send your stuff to a 6 year old, they will do a better job.

    Jazmin A.

    Got my wedding dress (which was purchased online) altered here for $50. They did a perfect job. Family owned and very friendly.

    The dress when we brought it in.  You can see that it was a small gap in the zipper that needed a little help.

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    2 months ago

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    1 year ago

    Mo always takes cares of me. my personal clothes and cosplay! He even measures me in between customers.

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    1 year ago

    Got my wedding dress altered here and they are excellent. My dress looks amazing thank you!!!

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    2 years ago

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    Mohammad H.

    Hello thank you very much and see you again

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    Mohammad H.

    Hello my pleasure to see you again thanks

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    2 years ago

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    Mohammad H.

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    Mohammad H.

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    Page 1 of 2

    Ask the Community - Tracy Alterations & Bridal

    Review Highlights - Tracy Alterations & Bridal

    Got my wedding dress (which was purchased online) altered here for $50.

    Mentioned in 3 reviews

    Read more highlights

    Karalin's Bridal Couture

    Karalin's Bridal Couture

    5.0
    (80 reviews)
    $

    Karalin is so kind and she gave me a great deal on my dress and veil. Her alterations were better…read morethan I imagined myself! I am so lucky to have had such a skilled seamstress behind my dress. I purchased my dress from her and had it altered by her as well. Her work made our day particularly beautiful. Still waiting for more photos from our photographer, will add more when I receive them.

    Karalin was AMAZING! I reached out as she was referred by my…read moreBridal Boutique (& now I know why she came highly recommended) & she got back to within the same hour. Super quick turnaround compared to the others I reached out to especially since it was a Saturday. After our initial call, we set a date for me to bring my wedding dress in & she is very flexible when it comes to scheduling so that was a plus since I am located in Modesto. When I arrived for my appointment, she was so sweet & took her time to walk me through all her recommendations and just let me know exactly what she was going to do with my dress. She was transparent about extra labor needed due to my dress being beaded so it would have to be done by hand instead of a sewing machine. She was upfront about the cost as well, she wanted to make sure we were aligned before continuing which I appreciated. I am a sweaty-betty so I brought my own mini-fan to use during my fitting but Karalin saved the day with these neck-fans that I was able to use so I didn't have to hold anything in my hand during my appointment. Talk about prepped for anything! She's great! My appointment was August 21 and she gave me an estimate to have my dress ready by October 1 to give me some time to perfect anything before my October 25 wedding date. So it was an awesome surprise when she reached out to me on August 31 stating that my dress was ready for fitting & pick-up. Talk about underpromising and overdelivering! When I went for my fitting and to pick up my dress, I wanted to record how to bustle my dress & Karalin was so sweet, she literally helped with a 15-min recording to provide a walk-through for those who would help me with my bustle on my wedding day. She didn't have to do that but she didn't hesitate when I asked. Overall, Karalin was a pleasure to work with and I would recommend her over and over again to anyone that will listen. She is amazing at what she does & so sweet (I've said that 3x in this review already, I know) 10/10! Thank you a million times over, Karalin! I have found my go-to for alterations moving forward :)

    Le Caprice

    Le Caprice

    4.8
    (335 reviews)
    $$

    Marina at Le Caprice is a lifesaver!…read more I ordered a Vivienne Westwood gown from a very popular bridal shop. When I tried it on during pickup, I knew something was off. It took 3 stylists just to hook the dress together before it could be zipped up. I had not gained any weight since ordering, and the dress felt like it had been ordered a size too small. The stylist who was helping me put on the dress kept reassuring me that the gown had a hard corset, and because it was strapless, it was meant to fit that tightly. Well before my actual wedding, I had my courthouse ceremony... I needed a lot of help to get the dress hooked on, and when it came time to drive to the courthouse, I couldn't even sit up. I had to lean the car seat all the way back in order to make it to the courthouse. The entire afternoon I was so uncomfortable that I didn't even want to drink water. After that experience, I brought my dress to Marina at Le Caprice. She took one look at my back and didn't even bother zipping me up. She assured me that my dress was too small, that it was not just in my head, and offered to remove the zipper and replace it with a corset back! I was nervous because I really loved the top part of my dress and how snatched it made my waist look, but when I received my dress it still looked just as perfect! Not only that, but I was completely comfortable in it when I was sitting and eating at my reception (: Marina was able to complete the alterations super fast at a fair price and I think the corset was elegantly executed. I highly recommend coming to Le Caprice!

    My wedding dress turned out so beautifully! I'm a petite person so needed a good amount of length…read moretaken off the front and skirt adjusted higher to hit my waist. I also wanted to emphasize some curves and add extra lift to the girls~ All the above was done without an issue! I was also allowed to schedule in quick try ons to see an alternate bustle option and if my veil matched well. The staff was professional, honest, and thorough with answering my questions. My dress and veil were steamed before pick up, and I was glowing on my wedding day

    Park Avenue Cleaners

    Park Avenue Cleaners

    1.9
    (81 reviews)
    $$

    Took 5 shirts to get dry cleaned. Picked them up the next day and wore one to a job interview. Next…read morethink I know, bottom edges of the shirts are all crinkled. Shoulder is still winkled like it was the first day I brought them in. I showed my grandma who worked at the cleaners most of her life (in San Leandro) and she was like ah hell no. Next time I'm taking all my shirts to San Leandro where she worked.

    TLDR: I would not recommend getting anything cleaned that you care, because if it gets damaged you…read moreat best will get the price your dry cleaning cost or a store credit. Customer service is none existent when something goes wrong and you will need to jump through hoops to talk to the manager. Two and a half weeks ago my mother dropped off a few of my Indian ethnic outfits. As can be assumed by the one star review, one of my trousers was completely ruined. I originally spent close to 100 dollars on the garment itself not including shipping from India. When my mother went to pick up the clothes they originally just gave them all to her without admitting that they were damaged, had she not personally checked each item we would have not even known until it was time for me to wear it. The employ at the front desk informed her that she could not do anything without the manager, who apparently only is in less then 3 hours a day, a few days a week. I called last week to ask if the manager was in but she wasn't and was told she would be in on last Monday before 9. I finally had time this morning and called and asked if the manager was in. The receptionist had a very passive aggressive tone while she told me that the manager had been waiting for me to come in the past few weeks. I was also told to bring in the matching top of my trousers before 10 am. I went in and saw my trousers which had discolored all over, with one leg being much lighter and the fabric becoming "crunchy". The manager informed me that she could only refund me the original fee of eleven dollars or she could provide a store credit of 50 dollars. When I would try to say something she would simply say that that the shop took "no guarantee on ethnic Indian clothing", she kept pointing to the embroidery on the top and saying that they can't be responsible if it falls off, even thought the top was perfectly intact and that isn't something that's told to the consumer when the items are dropped off. She also told me that providing the 50 dollar store credit is the most "they" allow her to do. I asked her if there is an owner that I could take to and she claimed she is the owner. Honestly this experience has left a really bad taste and I really don't appreciate the dishonesty about passing along a damaged garment or claiming to be the owner even when you have a boss who I would have rather talked to.

    PurpleTie

    PurpleTie

    3.8
    (310 reviews)
    $$

    I want to commend Purple Tie on their response to a delivery mix-up. I just finished my first order…read morefrom them yesterday, and had to call in regarding a mistake. Elias took my call, and his customer service was absolutely A+. He really made me feel respected and cared for, and immediately handled the issue. I was very impressed by him! Seeing as this was my first order, I haven't had enough experience to say much more yet. But clothes are nicely cleaned and folded, and the one-day turnaround was great.

    So far I've used this service twice and each time, I've loved it. It is unbelievably convenient! I…read moredo not have a washer dryer and used to go to the laundry mat, but was tired of lugging everything and taking my time at the laundry mat. My friend told me about this service and when I looked, I was able to book a pick up for the next day. The turn around is just so insanely fast, I love it. They pick up on laundry on Tuesday and it's back by Wednesday, folded in seran wrap and put in bags placed in my front yard. I don't think I'll ever do laundry again. I think the price point is there and worth it. The laundry mat was pricey, and this is comparable especially with the work being done for you. I have placed very large orders bc I refused to do laundry for so long and to me it's worth the price. However, what I do not think is worth it is that blankets are $25 a piece no matter the size. So if you have tiny blankets like from Amazon I recommend getting a friend to do them bc the wash will cost more than the blanket itself. If it's your first time, you'll use garbage bags and they'll bring back your order in a purple bag so you can reuse that bag for future orders!

    Tracy Alterations & Bridal - sewingalterations - Updated July 2026

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