While my doctor was great, my overall experience was not good. They repeatedly cancelled my sleep…read morestudy just a few hours before the actual study. Trying to get ahold of their office is near impossible. You'll be on hold forever and eventually end up leaving a voicemail. This voicemail says something to the effect of not leaving multiple messages about the same issue, which I've learned to interpret as a red flag. i left a voicemail over two weeks ago and they've still not returned my call.

***If you really want to make yourself heard, contact your insurance provider and ask how you can…read morelodge a formal complaint.*** **Original Review** This place is very busy. Every time I have come in for an appointment, the waiting room has been packed. They seem to have far more patients than they can handle. Since I first called them for a consult in May, I have had to schedule three separate in office visits. The first was three weeks out, to meet with a doctor for a 15 minute meeting to get a home sleep study ordered. Then I had to wait three weeks for them to call to schedule a time and say in July for a time slot to pick up the home sleep study device, and have it explained to me. After completing the sleep study protocol, I dropped off the unit, and had to once again wait several more weeks to get the results reviewed with me. Finally, in late August I got my results, and was told that a prescription would be sent to a medical equipment provider, and the provider would call me in a few more weeks. Three weeks later, when I received no call, I tried contacting Granger to get the contact info for the supplier, and verify they got the Rx. I left a message and did not hear back. A week later, I tracked down the supplier, and they helpfully checked their records and confirmed there was no Rx on file for me. I called Granger on October 1 and left a VM with all my info and asked for a return call. Nothing. I called again October 8 and left a message, again with all my info. The VM said they would get back to me in 24 to 48 business hours. Nothing. I guess I'll create an account on their patient portal and start sending things in writing. I am scheduled for a follow up appointment in November to review the telemetry from the CPAP I should have gotten in September. If I don't get someone to call me back or answer the phone I am going to be asking for my records under HIPPA and finding a provider that answers their phone. If all this seems rant-y, well, yeah, I have an untreated sleep disorder. That tends to make one irritable. However, it doesn't mean forcing people to sign up for yet another online portal account or download yet another app is good patient care or customer service.

Very happy with my experience and appliance. These guys have been in business a long time. They…read morehave lots of experience. After multiple visits to other dental sleep offices, I am so glad I found these guys. My consultation was with a Dentist (unlike others I'd been to) who spent a lot of time with me. He was very knowledgeable and kind. The staff was super helpful and went above and beyond to assist me. I highly recommend this office if you are looking for an alternative to your CPAP!

Last summer (2016), I went to check about a sleep appliance due to snoring, Premier Sleep Solutions…read moreassured me it would be covered by my insurance. They didn't tell me the prices, just saying "no problem" you have Blue Cross and they are good at paying. I insisted on knowing the price and they said it was $1500.00. My insurance sent me an explanation of benefits and it showed Premier Sleep Solutions had sent them a bill for $7,800.00! I contacted Premier and she said she would look into it and I never heard back until this February saying I owe $1,549.00. They never contacted me about anything. As it turns out, they said my deductible wasn't met and therefore I owe it. It sure would have been nice to have some communication, as I was holding off a procedure that would have put me over the deductible. I just figured they way they nonchalantly spoke on our first meeting that it would have okay. I tend to think this is rip off.

I came in feeling exhausted and frustrated after seeing multiple providers without real answers…read more Dr. Thomas took the time to understand the full picture and explained things in a way that actually made sense. Her approach was thoughtful and step-by-step, and her team was always helpful when I had questions. Over time my sleep and energy noticeably improved, and I finally feel like I'm moving in the right direction. I'm very grateful I found this clinic.

Not impressed. They…read morewon't allow you to see a doctor, only a midlevel, and you can't switch from a midlevel to a doctor. Non clinicians (MAs) give a ton of medical advice, which is not within their scope of practice. I don't know what's wrong with the sleep disorders center, but this is the only group I've ever had problems with at Intermountain. Unprofessional, poor communication, not patient-centered. I will be switching to a different facility.

Dr. Gull was amazing ! However his billing department is…read morehorrible! Nikki the medical Coder is terrible , she is aggressive when you try to explain anything ! I was billed for a follow up appointment. That should've have been billed from the prior year . My deductible was met ! But these greedy offices have to collect more money! It's a shady business! And let's talk about the Billing Manager ! Her staff has learned their aggressiveness from their so called manager ! I will not recommend ENT specialist to know one ! I will be contacting the BBB ! And let them know ! My Additional bill was nothing , but more less it's the principle! They are a horrible Business! Please read other reviews about there billing department ! I'm not the only one!

Amanda Dunn is awesome. She specializes in pediatric and adult ear nose and throat issues along…read morewith asthma and allergies issues. Very detailed in her explanations of issues with the ear and answers any questions you have without making you feel rushed. On a trip to Cuba, right after we landed, I started having trouble with my left ear. It was like when you are on a plane or when you drive up the mountain your ears plug up until the "pop" or you make them pop by yawning. I had that feeling for days. I just couldn't get my ear to pop. It was like there was water in it. After a few days I couldn't take it anymore so I had a Cuban Dr make a house call at the hotel. The Dr (through a translator) said I had wax in my ear and gave me some drops. The drops didn't help at all. As soon as I got home I saw Amanda and within seconds she pull out the wax and I felt instant relief. Why the Dr in Cuba didn't remove the wax, I don't know , but before any international travel, I always go see Amanda now for a check on my ears. I don't ever want to be that miserable again.

I came in feeling exhausted and frustrated after seeing multiple providers without real answers…read more Dr. Thomas took the time to understand the full picture and explained things in a way that actually made sense. Her approach was thoughtful and step-by-step, and her team was always helpful when I had questions. Over time my sleep and energy noticeably improved, and I finally feel like I'm moving in the right direction. I'm very grateful I found this clinic.

I've have been a patient of this office for a long time. It is hard to get into their office for an…read moreappointment. I've tried many times to get them to send the RIGHT paperwork for a preauth to my insurance but they never do, so I gave up even trying. All Dr. Thomas cares about telling patients what to eat and watch some documentary. She acts more like a nutritionist than an actual Neurologist. She NEVER listens to me when I talk about my concerns. It's not worth paying the insane about she charges just to be told what to eat. It's the biggest waste of time trying to get in and talk about actual neurological issues. PLEASE DON'T waste your time & money going to this clinic. I wish I could rate this less than a 1 star.

My husband had a stapedectomy surgery last week! Dr. Hatch was AMAZING!! He performed the surgery…read morewith extreme skill. He has minimal side effects from having surgery just a few days ago. South Valley ENT is a top notch facility with excellent doctors. Our daughter-in-law had a very positive experience with the allergy team. The support staff are extremely friendly and helpful!

Issues related to poor parathyroid function were brushed aside with medical records and recent…read moreblood and urine tests taken with PCP. It has been 2 weeks and the "ENT Specialist", Dr. Shahzad Amad, has not called on the required referral by Dr. Hunter. If one looks at Dr. Amad's ratings, it completes the picture. Extremely disappointed with wasted time, $75 monetary outlay with insurance and poor patient outcome. Unprofessional at best. IMO, avoid this place unless you have an urgent need or script from an ENT and can't procure elsewhere.