Always addresses my issues and gives me referrals when needed . When I have a health issue Dr…read moreHunter gives me options and lets me decide what option to try first and follows up to make sure the option I chose is working for me .

Most hate going to the doctors, I love going to this Doctor office, they(the Staff) are all…read morefriendly and caring, Dr Byrd has been able to help me by diagnosing my illness and treating them, when others could not. I would recommend CMIM to anyone.. I thank them from the bottom of my heart...at his fast beat office, he always has time to listen to me and help with any question I have, even crazy ones. He is always reassuring.I could not have found a better Physician.

From the owner: Specializing in: - Physicians & Surgeons, Internal Medicine…read more- Physicians & Surgeons

I'm so glad I found Dr. Tran and the Galen team. I was sick and tired of being sick and tired,…read morewanting to change my life for the better and not sure how to go about it in a way that would actually stick this time. This is not your normal doctors office. My first meeting with Dr. Tran lasted an hour. He spent time listening - not just asking questions, but listening to my answers. Then offering guidance and a path forward that I could work into a busy entrepreneur life. In the past 2.5 months, I'm feeling better, looking better, and most importantly I feel empowered. I know, I know, I'm gushing. I guess that's what happens when you finally find a healthcare team that is focused on helping you, not getting you out the door. Highly recommend.

This place is a hidden gem, highly recommend! It was my first time in the area , but I took a…read moregamble coming here because my skin was breaking out and just feeling soo crummy from weeks of traveling and poor sleep. It was very easy to make an appointment over the phone and the location was also easy to find. I ended up getting a hydrafacial from Alice who was very sweet and knowledgable. It was my first time getting the procedure so I asked a ton of questions which she patiently answered. She explained what she was doing through every step of the process and made sure I wasn't in pain or uncomfortable the entire time. The entire procedure took a little under an hour and the coolest part was at the end when she showed me all the junk that had been extracted from my face! I had a couple of other skin concerns which I asked Alice about afterwards. She gave me an assessment, recommended that I see another specialist and then hooked me up with a ton of skincare samples that might help. She also gave me her number and told me to call anytime if I had questions about any of the skincare products or after-care procedure. My skin currently looks/feels amazing and I will definitely be returning here if I'm ever in the area again. Thank you Alice!!!

You need to update your records. Carolina Internal Medicine is NOT a…read morepart of Bon Secours. They have been Prisma for several years.....and the change has not been positive as far as the care I am receiving.

I scheduled an appointment using MyChart for a new patient visit over the phone. I have updated…read morelabs from a couple months ago on my records and just needed to touch base with a doctor for medication management. On the day of my appointment -- half an hour before I expected the call -- I got a phone call telling me I had to come in person. I could NOT, which is the reason I scheduled on the phone... I was told the cancellation wouldn't be held against me. The front desk lady fumbled around on the schedule and scheduled an in person visit for two days later. I woke up to more news about the measles outbreak and decided it was unsafe to go in person as I have a five month old baby who would have to come with me. Just a few hours later I received a MyChart letter addressed by Brittany Ellis, NP (thought this was fairly unprofessional. Why not use the clinic name?) telling me I was no longer welcome to schedule there because I "canceled" two visits. I canceled ONE visit. They allowed me to schedule a phone appointment and then told me "OOPS! Not sure why it let you do that!" Just very much annoyed I was told the first cancellation wouldn't be held against me since the system allowed it to be scheduled in error. I cannot find good primary care in the upstate and this continues to be true. Cannot wait to move.

Dr. Spivey and the team at Asheville IM are among the best doctors I have ever dealt with.read more

Was a long time patients at the practice, but after the transfer to Caroline Internal Medicine. I…read morewill be looking for a new pratice.

Dr. McClure is superb! Listens well, excellent bedside manners, speaks w/ you and not at you with…read moresuch a pleasant demeanor. Extremely helpful and so blessed to have found him! Highly recommend him.

This is not for the Dr visit but for the check in process. I…read morethink it's great being cautious with this covid and every Dr. Office I've been as long as as people have on their masks when entering they can walk in out of the cold and wind and so their information in private and then sit down. This office has a table and women standing in the door asking every question imaginable, (exp do you have a runny nose ,blah blah and do you have diarrhea?) out loud for everyone to hear the responses and they spray your hands take your temperature before going in. Even if you know the drill she keeps going on and you just keep saying no like she has been programmed and can't stop from her routine. Then as you walk in another one had a clip board out loud where it is not private says: Do you still live at...... Do you still have the same insurance..... What's your Birthday..... Everyone in the waiting area can hear your responses and write down your address I am serious!!! This is the 2nd time dealing with this and I can see other people's expressions as well like really!??? What happen to privacy? These working the door certainly don't practice that! This is the only part I can not stand about going here. Otherwise the Dr. Is great. When leaving you don't stop to make any appointments you just leave and they will call when the next appointment is due for you to come in.

Wow, what a difference from the last check-up. Went in for my yearly BMI test. First off, my…read moreappointment was at 4:00 they called me at ten minutes before, yea! The nurse, Danya, was very friendly and personable. She took my vitals while chit chatting about this and that and acted as we were long lost friends. She left he room and within a couple minutes, the PA Tami Ford came in to go over bloodwork results. all the times I've been here before the doctor never came in until 10 or 15 minutes passed. She treated me with professionalism and respect, listened to my concerns and even talked about my prescriptions and how they counter act with each other. As long as the office keeps it up this way, I wont dread coming to see my doctor.

CIM once again is trying to find ways to make patients pay extra fees. Recently, an email sent to…read morepatients indicated portal usage for new prescriptions (also renewal), new medical topic, etc will be billed to patients since it is viewed as a "medical visit". This is NOT a medical visit. Check the State and Federal laws.

This place is a joke! But not funny to a patient! Can never reach anyone, always an unreasonable…read morewait! They never return your calls! They charge bogus charges etc. depression screening and talking to your Dr? Hello, why do we go see them if we can't discuss our health! Wellness exam suppose be free but they charge an office visit! They file Ins claims to your former Ins company , trying I guess to squeeze more $$$ illegally! They could care less about their patients! I don't understand how they get by with what they do!! I They need to be investigated! Former patient!!!

I have been a patient of Dr Rennard for years and years. When he is not available I am able to…read morequickly get in touch with the on call Dr and get the help I need. Although I rarely use the on call, it is phenomenal. These Doctors truly care about their patients and Dr Rennard is genuinely interested in me and my family. HE listens and answers my questions and he has a very very good "bedside" manner. HE has encouraged me in my health in ways no other physician has taken the time to do. I think this practice is a gem in WNC. So thankful for them.

Dr Bailes and ?alisha are wonderful Great personal care and…read moreresponses I felt well cared for in our new to Asheville experience

I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.