Brought an old point-and-shoot camera to them. They got back to me in the original estimated time frame and were extremely kind throughout the whole process. While I did not go ahead with the repair (old camera, wasn't worth it), the proposed pricing was fair. Overall a great experience! read more

Yes. Good service - had my camera checked and then fixed (on-off switch stopped working). Took a bit longer than originally promised, but got done in time for a trip. read more

Horrible customer service. It is overpriced for what you get too! Alice was the one that "helped" me. She promised my camera would be prepared before the holidays. I was never notified that it wasn't ready, I called and called, and the voicemail was full. I had a holiday shoot that I had to miss, and I could not for the life of me get in contact with this woman. She doesn't have any empathy or understanding. Finally, I was able to get in touch weeks later. Mind you; it was still me reaching out............ she offered to give me a measly 5% off the cost or to provide me with a free sensor cleaning. She said I'd have to return at some point as this is my profession, and I need a clean sensor. What a *%c$&!@ joke. Once I received my camera after spending 100s and losing business, the lens is all awkward and doesn't smoothly zoom, and the sensor is FILTHY. I called her and told her how upset I was with the experience, and she told me how would she know if I didn't screw it up. I mean, come on?? I am spending money and putting my profession in your hands. Never, ever, again. Don't waste your precious time, money, or fragile equipment on these incompetent fools. read more

I had really bad experiences in this store. At first, my old camera show error E02 so it was ribbon cable problem, then i bring this to the store and she said she can fixed it. After a few days, it all done and we paid $268 for that after we got home, it's still cannot use. So, i go there again and she said she will return but just some money because the service cannot return. I'm okay but then i bring my camera go back to my hometown. He said my camera all rip off inside and the store that bring this camera to fixed it, there was saw some camera part off to selling!!!!!!! Do not come to this store ever!!!!! read more

International Camera - Receipt and camera - Photography Stores & Services Near Me - Chicago, Illinois

I brought my point and shoot film camera here hoping to fix it. The technicians said that the camera was fine I just needed a cleaning... So they cleaned it and charged me $115 for it, and it's in the same exact condition as it was When I dropped it off (it doesn't work). Pretty disappointed. read more

I recently took a camera there to get a lens fixed. Good times. They gave a quote online that was reasonable. Decided to make a trip to the Christkindle Market at Daley Plaza so brought along the old camera to drop it off since International Camera is only a few blocks away. Now, the place is on the 5th floor and the main elevators didn't work. There was a sign instructing to take the rear elevator. When I got on that thing and the doors closed I expected to hear Jigsaw bellow "Do you want to play a game?". Got up there and it is a small office. They took my camera and a few days later they gave me an updated quote. It got fixed with a good amount of time and the final price was with in quote. Good job, will be back since this camera will probably break again because it is a known issue with it. read more

International Camera has an incredibly honest and helpful attitude. Alice, the office manager is friendly, organized, and sympathetic. I brought in my friend's Zoom Q8 camera due to busting the USB port while we were filming together. I understood this might be a complex job despite the standard nature of mini USB on account of the super compact form factor on the Q8. They quoted me at $105, took the time after the holiday to give me a price breakdown that clarified the charge had to do with labor and not parts (I can get USB ports no problem). At that point, I explained how I need to consider finding a used Q8 to replace my friends and consequently keep the otherwise perfectly functional one I checked in. Sure enough, I found a great deal and took that route, to at least end up with another camera out of the mix... Alice offered nothing but empathy and positive feedback about my decision, patiently awaited me to come retrieve the camera they diagnosed, and even went into a detailed discussion with me about choosing a Canon body for some Canon lenses we have lying around at our space. She even volunteered to keep an eye out for any customers trying to sell a Canon body that fits our production goals--so she could call me if one turns up. Blessings to your global spirit and local charm, International Camera! ******** read more

I had my Canon EOS5D and my Hasselblad 500 EL/M repaired at International Camera spent well over $500 dollars and had my cameras repaired in a timely manner and the best repair job on both. Trust me I was really scared about my Hasselblad, but they gave a realy professional job. And Alice K. general manager spent all the time you needed with your questions. Great job Alice and the technician that did that fantastic repair. read more

I hope you never have the displeasure of having your favorite lens die, but unfortunately, this happened to me just last week. This lens in question is the now discontinued Canon 50mm f/1.0, so Canon won't even work on it anymore. The autofocus motor was what died, and on this particular lens, you can't even manual focus if the autofocus motor dies since it is electronically assisted. This is honestly probably my most cherished material possession, so my heart sank when I thought I might have to live without it. I did some research online and some people were suggesting just selling the lens for parts on ebay, but I wasn't prepared to accept that fate. I called International Camera, as I wanted to have it worked on by some place local. The main reason for this was because I was hoping I might be able to have it fixed and returned to me by the following weekend, as I had another wedding to photograph. Ever since I dropped it off, they were open and honest with me. They told me this was a complicated repair and that it would be expensive due to all the labor involved. I understood and expected that, so I was ok with it, especially if they could bring my favorite lens back to life. Well three days later they called and told me it was ready to be picked up. I had it back in time to photograph my next wedding and I couldn't be happier with the results. If I ever have another unfortunate incident like this, I know who will fix it for me again. read more

My beloved four year old Casio Exlim EX-Z80A's USB drive failed and I found International Camera Corp. on the internet. They had the problem diagnosed within minutes, and my camera was returned to me in record time. Was I happy! I highly recommend this place if you need your camera repaired, International Camera Corp. is in Chicago's Loop, at 9 North Wabash Avenue (Jeweler's Row), on the 5th Floor. Notes: The interior of the building is substantially under construction and is partially occupied at this point. Their hours are 9:30 a.m.-5:30 p.m. Monday-Friday, and Saturdays, 9 a.m. - 1 p.m. read more

My camera is repaired! After tens of thousands of clicks, the camera stopped taking any pictures. After researching I saw it would take removing and putting back 20-30 screws, moving some circuit boards and ribbons I knew it was time to take it to the hands of a professional. The shutter button didn't work and I knew I needed shutter repair for my DSLR camera. Going to the website (icamera.com) I was able to see their office was right by mine and I saw I could get a quote online. Knowing what the problem was, I got a quote request back on Monday between $90-$145. Given that was worth it to get my camera up and running I headed straight to their office! Right on Jeweler's Row and by the Madison and Wabash, I found their office and they took a look at my camera gear. Dean, the manager bagged up my memory card and examined my lens to make sure that didn't need repair either and let me know they'd get back to me with an updated estimate. I got emailed later and the estimate came within the expected range. I emailed later to see if I could get my camera back Saturday. Lo and behold on Friday my camera was ready and they contacted both via telephone and email to make sure I got the message. Heading down to International Camera again I was ecstatic that everything was restored to full working order. They even fixed a missing grip piece that I lost after taking so many pictures. I never tied the camera strap on correctly but they even went the extra step to tie the strap correctly and even give me another part for it. They stayed late on a Friday night and I was able to get everything wrapped up. A+ and great job, International Camera!!! read more

I recently got my camera repaired here. They're a liscensed Nikon repair place, and it was done well for not too much $. It took a little while for it to get back, but i guess they had to ship it back to Nikon. Not too bad read more

I'm not a professional photographer, just an average jane who's digital camera got dropped and needed to have a picture to video mode switch fixed. Found International Camera on yelp and headed downtown. When I walked in I was surrounded by more serious looking cameras. I was afraid maybe they didn't deal with user friendly-every day digital units. As I pulled my camera out of my bag I said " I don't know if you can help me." He responded without even hearing my problem. "We can help." Not only could they help but they fixed my camera within a few hours and for only $40. That's peanuts compared to the cost of a new one or the time wasted in sending it back to the manufacturer. Considering the cost and super fast service, I had to recommend. read more

Wife & I had a really bad experience here. They seem to be more concerned with profit rather than the customers experience and repairs themselves. Don't excpect them to call you with updates or when the work is completed and dont expect them to be upfront and direct when it comes to what needs repaired and what truly needs attention inside of your camera. Pricepoint is high. Make sure to always get a second opinion before coming here & know your stuff so you can avoid being swindled. Suggestion for the business: allow concerned customers to speak with your technican directly so we can better understand their assessment and course of action. read more

THIS should be the ONLY place you take your camera equipment. After a disappointing experience with another camera repair place down the street, I decided to give International Camera a try. If you can get past the poor quality of the building and instead focus on the service, you will be well rewarded. The staff is highly skilled and their estimates are accruate, fast and below the cost of their competitors. They know cameras, they like working with cameras AND it shows! All of my future business will go here. This is how camera repair places should always be! read more

This is a great place to get your Sensor cleaned but when I was told that my sensor was slightly damaged . I said to myself that's not correct at all even I no better then that ? Very Nice staff and very good work ethics : ) read more

Bar-B-Que sauce was the culprit, so I found out when my camera stopped working correctly. Ok, let me back up... My camera stopped working and I reached out to yelp to see where in the hell could I take my camera. Being in the Loop for work i figured i would be able to drop it off and pick it up somewhere close by. On Jeweler's Row in a building that looks as if it's under renovation and in a repair store that looks more like a backstore office is International Camera. I told the 'repair guy' what was wrong he looked it over and told me that he would call me with repair details. A day or two later I got the call with the cost and time to repair. It was reasonable, so I told him to g'ahead. When I picked up my camera I asked him what was wrong with the camera and he acted as if he didn't want to say that...but I told him I spilled Bar-B-Que sauce on it. We both laughed and he said that he didn't really want to say that it was my fault...HA HA. AWESOME! He repaired my digital camera to its former working glory. read more

Highly recommended. The manager, Dean, is the man. They know what they're doing, and guarantee their work. They do not ship your camera out, they have their own techs do the work. read more

I brought in my Nikon camera here to be repaired on a Tuesday afternoon. I was initially very worried that it would be expensive, but on Thursday afternoon I received a call from the shop letting me know the damage. It was much less expensive than I imagined, and pretty quick turn around time. The building is a little sketchy, and the shop is tiny but they do great work here. The owner Dean is very friendly and helpful. Thanks for fixing my camera Dean! read more

International Camera is the best! I've been in Chicago for 2 months and sadly, my camera stopped working soon as I got out here. I tried getting assistance from so many places beforehand, and each place was giving me really high estimates for repair. Soon as I came to International Camera, Dean spoke with me with so much confidence, that my camera will be ok and taken care of. Aside from that, he guaranteed a better price. Sure enough, him and his amazing technicians did the BEST job!! My camera even looked like a brand new one. This place went way above & beyond my expectations! Fast turnaround time and I'm very happy to be shooting with my camera again! Trust the people at International Camera! The know what they're doing and they love serving their customers properly. I highly recommend this place!! read more

DO NOT GO HERE!!!! i had a beautiful and pristine rolleiflex 2.8 by franke & heidecke handed down to me. i successfully loaded and shot one roll, but then my clumsy ass pulled the film spool knob out too far as i was loading the second roll and a spring popped out. looked like an easy fix especially since the knob itself wasn't connected to the mechanics of the camera/lens. i brought it in to international camera because central camera(down the street) was rude as hell to me on the phone. as soon as i got there they started taking the camera apart looking for other things they could fix. they had to admit it was in excellent condition apart from the knob. they tried to claim the film advance was faulty, but i had no problems whatsoever using it, and had to ask them repeatedly not to mess with anything except the broken knob. they said they were one of only 3 places in the U.S. who dealt with these old cameras(not true as further investigation proved), and estimated that it would be $100-200 dollars to fix the knob because they would have to "take the entire camera apart", so of course i was skeptical. I ended up going online and called a really nice man in colorado who gave me free and excellent advice over the phone. he said that even being charged $50 would be a rip off since the part itself would only cost $27 to replace. and it would have been silly to charge labor because all it involved was unscrewing and screwing back in 3 little screws. I went back to international camera and explained this to them, when they said that they could charge $29.70 just because i was a "student". what a load of crap. i agreed to let them fix it, which was a huge mistake... at the time i didn't want to deal with shipping it out to colorado. when i got it back, they hadn't even replaced the knob. they hacked into the nice leather covering the top of the knob with what appeared to be a very sloppy exact-knife job, and when they replaced it, the edges were jagged, it was a fraction of its original size, and they left some sort of glue residue over that entire side of the camera. when i complained about this they said that it was an old camera and it came that way. oh yeah? then why was this crap ONLY on the knob and the surrounding area? BAD CUSTOMER SERVICE SWINDLERS and most importantly TERRIBLE AT REPAIRS. don't make the mistake i did. my only consolation is that i can still buy a new knob from this man in colorado. read more

When I accidentally dropped my digital SLR camera, I decided to take it here instead of ship it to Nikon for repair. I went to the website and emailed them to get a estimate - $175 and 3-4 days for repair. I took it in August 1 and they told me they would call me when it was ready. I called 2 weeks later, without hearing from them, and they told me they were waiting for a part and it would be another week. I finally had to call them again, two weeks later, and tell them I was coming in to get it to get it repaired somewhere else. Only then did they tell me it was repaired and ready for pickup, at the original quoted price of $175. The camera is repaired and in fine condition, thus the two stars, but the lack of communication and the amount of time it took will stop me from taking it here again. read more

International Camera is exactly what I was looking for. Their customer service is great - they explained everything thoroughly, answered all of my questions, and kept me updated with pricing, repairs, and ETAs. I got two lenses cleaned and adjusted, two cameras cleaned, and a flash repaired. The father/daughter duo is adorable. I highly recommend them for cleaning and repairs! read more

I took my DSLR in to be appraised after getting an astronomical repair fee from the manufacturer. The friendly staff was knowledgeable and took the time to explain the problem and what it would actually take to fix it. They were able to save me over 100$ from the manufacturer s estimate. As promised in a hand shake before. Excellent service. The proprietor is A man of his word. read more

Took in my lens for repair that i purchase 8 months ago, and is still under warranty, All they had to do is send it back to the company. So after a week , they called and told me that it will cost over 230.00 to repair and it was not under warranty any longer . I call and wrote tamron lens , in NYC and after doing research on the lens, they instructed me that International Camera, did not call or send it in for repair and "YES " my lens is still under warranty ! needless to say for 11 .00 i shipped it to Tamron for repair. Stay away, and please do not believe what they tell you , do your own research before you give them any money. read more

Some months ago, I accidentally dropped my Panasonic Lumix LX2. Not the newest camera, but a very good one. I was distraught that Id have to buy another because no one fixes things any more. I was pleased to find that there is still a place where they fix cameras. And this place was great. They are a tiny operation, and a bit quirky, in an odd location, but well worth the trip and effort to find them, as I made out with spending a fraction of what a new camera would have cost me to fix my still good one, which I love and was accustomed to. Kudos to Dean and his people at International Camera. I cant say enough about them. Keep it up! read more

My Canon EF 24-70mm f/2.8L took a spill a year or two ago, and it was saved only by the lens filter I'd applied to it. The lens itself, however, no longer fired correctly, couldn't autofocus and made a nasty scratching noise upon zooming in and out. I had plans to sell the lens, along with the rest of my gear, so I needed it in working order before doing that. After researching, I took it to International Camera, a really tiny shop located on the fifth floor of a Wabash office building. I heard these guys did good work, so I decided to check it out for myself. After handing over my lens, I received a call back two days later diagnosing the problem, and with a price. The shop told me exactly what was wrong with the lens and gave me what ended up being a somewhat pricy bill, but compared to the money I got back for it, it wasn't that much. I picked up the lens the next week and they tested it on-site, firing off a few photos before handing it back to me. The work they did was really solid, and the lens was good as new. The only issue I had was they didn't give me a chance to say "No, I don't want to pay that" if I wanted to. I gave them my lens and while I expected it to cost me, they went ahead and did the work and saddled me with the bill instead of saying something like, "Hey, this lens is going to cost around XX to repair, is that OK with you?" Had the price been any higher, I'm not sure I would have been as satisfied, and I would have appreciated knowing how much I was going to pay before they went ahead and did the repairs. Not the end of the world, though, and the good work they did by far outweighs any negatives. I would recommend them. read more

Took my Nikon D7000 in for a sensor cleaning. Got it back the next day cleaner than its ever been. Was helped by friendly staff and they explained things really well. Excited to get back to shooting again with a clean setup with no more obnoxious spots all over my images. read more

Only repair shop I'll take my gear in the city. Work is done on site not sent out. Fast!

Did a great job fixing my camera at a fair price. I got it back in less than a week. Thanks!

After leaving my camera there to be cleaned, I came home to find that dust spots were still on my camera's sensor. Although I complained to get a refund, I wasted the day and was very disappointed. I should have known something was wrong when I noticed how dirty and disorganized old cameras on display in the tiny entrance to the weirdly small office was. I subsequently called Nikon's corporate offices and learned that International Camera in Chicago is NOT authorized by Nikon for sensor cleaning much less repairs. International Camera falsely claims they are authorized on their website's FAQs. Go to Authorized Photo Service in Morton Grove for genuine and reliable Nikon service instead. You'll be glad you went elsewhere to have your Nikon cleaned! read more

Located in a very old school building but very customer focused and knowledgable. I will take my repairs back to them anytime.

I have known about International Camera for decades but never had to go there until I bounced a lens off the ice this winter. I brought the lens over and was very impressed with the customer service. The pricing was fair and the turn-around time was quick. I would go back here again. read more

If you care about your camera...PLEASE...don't take it here. I am a professional photographer and I took my camera in to have the shutter replaced. I received my camera back in 1 day and was charged the hefty (and expected) amount you would pay to have a shutter replaced in a pro body camera. That weekend I was shooting a wedding with my "new shutter" and guess what?!!! The shutter went out after about 50 actuations. If I wouldn't have had a back up camera, I would have been in real trouble. The camera was giving me the ERR 99 message which all Canon dread...shutter malfunction. I take my camera back into International Camera the next week and tell him about the error message and the shutter failure. The owner tells me that he is not sure what happened and he will replace the shutter this time instead of trying to fix it??? HOLD ON!!! Wasn't I just charged for a shutter replacement the last time I came in?...but instead you simply "fixed it"? At this point, I am very upset but I need my camera in proper working order, so I let them work on it again. A week later, I get my camera back and the shutter is working like a dream. However, after I complete a photo shoot, I notice that the camera is consistently back focusing. i had to refund the money I charged to the client because none of the images were usable. I take my camera back in and the owner tells me that the auto focus is "acceptable" and that there is nothing that he can do. After about 20 minutes of frustration one of the techs from the back comes up and tests my camera. Sure enough, he says that the camera is back focusing and needs to be fixed. I leave my camera there for another week. When I come back to pick it up, the owner tells me that it has been fixed. Upon getting home a testing it...it still is back focusing!!! At this point, I am tired of dealing with this guy's nonsense and arrogance. I am a professional photographer and he was trying to talk to me as if I bought my camera yesterday. So at this point I have paid $500 to get my shutter fixed, and all I have is a pro body camera that back focuses and a heap of frustration. However, the cherry on top is that I ran a shutter count on my camera and it is around the same number it was when I dropped it off the first time. THEY NEVER REPLACED THE SHUTTER!!! A new shutter would have reset the count to 0...BEWARE, BEWARE, BEWARE!!!! I am currently reviewing my legal options. My bit of advice is that if you ever have something that goes wrong with your camera, save yourself some headache and send it back to the manufacturer to fix it. The additional cost will definitely be worth the peace of mind! read more

I went in to get a quote on a repair. They were very upfront about the cost of parts and labor. I opted not to do the fix as it didn't seem worth the cost. But I would go back again. The building is a little creepy. Just a bit deserted. And the place is very small. They've been there 80 years though so that counts for something. read more

While traveling through Illinois on vacation my Nikon 24-70mm was damaged. The lens cap ring on the lens was broken and loose. I was just passing through Chicago on my way west and I took a chance on International Camera. They diagnosed and repaired the lens while I waited! I was in and out in less than 2 hours. All of this saving me time and money since there is not a certified Nikon repair shop in the city I live. Thank you for the great and quick repair! read more

These guys really know their stuff. You won't get a bargain fixing your camera, but it will be a fair price and they will fix it right. Don't be dissuaded by their weird location (looks like every other business in the building has failed). Best not to drive there as it's right in the heart of downtown and you probably won't find parking. read more

Extremely dishonest and attempts to up-charge for unnecessary repairs. Really jerks around w/ estimates. Very unethical!! Will churn you for as much money as they can for very simple inexpensive repairs. They screwed up simple repairs on my business partner's Tamron lens!! BUYER BEWARE!! read more

Had a good experience with these guys. Reasonable price and fixed everything I've needed. This is one case where I would ignore the negative reviews. There are some people out there who just will never be satisfied no matter what you do. Only gripe is that the place is a little hard to find, tucked in an old building. Other than that, they do a good job. Since I moved to Chicago two years ago, this has become my go to place for repairs. read more

I needed an unusual custom modification of a pair of mirrorless Pentax SLR cameras. Dean called Pentax, figured out what was required and did the modification. It was a very clean and effective outcome with no damage to the cameras. Kudos to Dean and iCamera for being willing to take on a non-standard repair and doing a bang up job. read more