This is the worst grocery store in Charleston. You shop a sale but they don't give it to you and…read morethey act like you're trying to steal something from them when you call them on it. Try to use a digital coupon and it's the same thing, then you have to waste your time trying to get through to these idiots. I'm through wasting my time and money in this two-bit, fly-by-night sorry excuse of a grocery store. Done.

Stopped here on a whim...first and last time. The employee refused to sell his allocated liquors…read morebecause he was keeping them for himself. Hopefully his manager reads this. Ridiculous waste of time!

Love the store staff are fantastic consider each and everyone of them friends. Prices are good deli…read moreis great.

I love this store .The employees are very friendly and go out of their way to help you if they can…read more.i was in there couple days ago and i cant walk very good right now due to me messing up my spineal canal while taking care of my husband that later passed away and i went back to work but 2 months later i just haad to go ahead and retire so until the drs decide my next step on my back and a knee replacement its easier for me to use a wheelchair there wasnt one available but when the young gentleman and a cashier made sure i got the wheelchair they brought it to me as i was trying to walk the store to grocery shop and the customers that come in are most of he time friendly but krogers employees are smartellics and dont try to help you at all and the management doesnt do their job verry well either

This place should not be underrated. It has your standard West Virginia assortment of moderate…read morequality meats and moderate quality vegetables, but what it does have is an assortment of jellies, jams, potato chips, and general Appalachian delicacies that makes it a few cuts above your average local supermarket. I particularly appreciated their dedication to selling West Virginia made products such as wines and jams, as opposed to selling only national brands.

Clean store. Good meats available. Friendly clerks. Prices can be high, but they do have…read moredecent sales. The fried chicken in the deli is very good.

I am not giving this new Kroger's any stars at all. I ordered a cake for my brother and…read moresister-in-law's 52nd anniversary on Friday July 3rd was told it would be ready as requested on Sunday July 5th. I went in to pick it up and bakery said they did not have an order for it. I will not be returning to this Krogers. If I could give it a half a star maybe but unfortunately I have to give it at least one star to be able to post this review.

Nothing special, but love saving money on fuel with my Kroger card when traveling…read more The station is located just off the road with great visibility. Signage is great on the price per gallon It's an older center and pretty nicely maintained. No issues at the pump. Minor debris around.

It's a Walmart. Most the employees don't want to be there, and the customers don't want to be…read morethere. It's just they have to. Walmart is one of the biggest employers of the area. Walmart has crushed most mom and pop stores, so there is no where else to go go shop really. This is not the fault of the staff. The people who do work there work hard. Give them a break.

Unfortunately I can't give a -5 because that is what it deserves. We just moved here from…read moreWashington and have ordered about 6 times. All but 1 have been wrong. Frozen food was melted and salads were wilted. The last straw was the fact that they didn't add the whipped cream to an order for a child's birthday party. We do not have a way to go shop for ourselves but we will not order from this store again.

Worst location in Charleston West Virginia. No carts. No cashiers. Dirty and unsanitary. I…read morewitnesses employees bringing produce on the floor in trash cans. The security guard threatened to assault me and called me a racial slur also at this location. The parking area is unsafe, unmonitored and infested with homeless vagrants and addicts using regularly. Avoid at all costs there are several other locations within about ten minutes of the delaware avenue location that can provide a much moee pleasant experience. The security guard threatened to assault me and used racial slurs.

This is a third-world Kroger. The parking lot is dirty. The inside of the store is dirty…read more The store is not as well-stocked as other local Kroger stores. This is the only retail store where I have been panhandled inside the store. Some addled young man asked me to pay for his purchase. I declined the opportunity. This is also the only Kroger that has a security system in the parking lot.

Best place to buy ground beef great tasting and no fillers If they don't have something you are…read morelooking for they will order it for you.

Best meat section and butcher along with almost everything else you might need in one store…read moreincluding fresh produce. Best prices on coffee and a wide selection of cereals. Owner makes Traditional Lebanese style hommos and tabbooleh. Nice friendly employees. All around good family owned supermarket. Forget Walmart, if you live in the Nitro, St. Albans, Poca, Cross Lanes area-stop by the Nitro Supermarket!

This is a wonderful store with a good selection of fresh produce, dairy, canned, frozen, and…read morepackaged foods, and a nice deli for meals and desserts. The staff are always very friendly and helpful and there is the small, hometown ambiance that cannot be found in super stores. I find items that are unavailable anywhere else. Great store!

I love shopping at this little store. It is so much quicker than dealing with traffic in the…read moreparking lot at the big chain store. There are plenty of reasonably priced options, and the employees bag your groceries and even offer to take them to your car. This is a family run business in our community and I feel really great supporting them.

I travel for business and am often put up in hotels with cooking facilities, which is great except…read morethat I can't buy anything in bigger sizes or it would go to waste. No worries with Smith's; they have a bit of everything in all sizes. Plus, the store is very clean and well-kept. Items are stocked, things don't block the aisles, and there are people who actually help. My only criticism is that their butcher cuts the beef too thin. I like thicker steaks and theirs (all prepackaged) aren't. But the prices are quite reasonable, so there's that. And I'd rather support a local business than conglomerates like Kroger, WalMart and Target. If you're in the area, give 'em a a try.

Tried shopping at Smith's and they would not accept a check. Was told you need to get a check…read morecashing card. Ask how long does it take and was told a couple of weeks to get a card. Not sure why other stores can accept payment in check and get there money from the bank the same day. I guess Smith's is too old fashion and will be a local remember for locals I will shop Kogers and Walmart.