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International Security Training

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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8 years ago

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Hope Academy For Autism

Hope Academy For Autism

2.6
(10 reviews)
3.7 mi

I initially had a very positive experience touring Hope Academy for Autism. The tour itself was…read moreinformative, and I left feeling hopeful about the possibility of enrolling my son. Unfortunately, the experience after the tour has been extremely disappointing. I was told I would receive information and a link to complete the enrollment packet online, but months have gone by without any follow-up. There is no enrollment link or clear instructions on the website, making it impossible for families to even begin the process on their own. I made numerous attempts to call, only to encounter full voicemail boxes and no response. After finally reaching someone at the front desk, I explained that I had been waiting for months and still had no way to complete the enrollment packet or know whether my son had even been placed on the waiting list. I was assured that someone would contact me and send the information, but once again, nothing happened. As a parent of a child with autism, I understand that waiting lists exist, but communication and follow-through are essential. Families seeking services for their children are already navigating enough challenges and should not have to spend months chasing basic information. The lack of communication and poor customer service throughout this process have been extremely frustrating and inconsiderate of families' time. I am sharing my experience because I believe other parents deserve to know what to expect. While the tour left me with hope, the lack of responsiveness afterward has left me questioning whether this is the right environment for my child. I sincerely hope Hope Academy improves its communication and enrollment process so that other families do not experience the same difficulties.

Had a really great interaction experience during the process of scheduling our tour and even the…read moretour went great, the girl was super nice and super helpful and informative. After leaving after we had done our tour and we got home we realized we forgot to ask what tuition costs each year since we were touring/interviewing other schools as well to find the perfect fit for our daughter. On 4/1 which was the day of our tour when we got home I emailed Hannah Mesinas right away with Cammie Shaul and Ashley DaSilva CC'd on the email requesting tuition info since we are getting ESA funding and wanted to make sure the price would work and didn't hear anything back, it has now been almost month and it's been crickets from them. During our tour the lady even said they would follow up a few days after the tour and also nobody followed up with us. Because of this experience and the non communication issue we will be going with a different school who has been nothing but amazing with their communication. Communication as parent with an autistic child is VERY important and honestly we had hoped our experience would've been much better as they were one of the top schools on our list even before touring. Hopefully this review can help them not lose other families in the future.

International Security Training - specialtyschools - Updated July 2026

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