I had more luck with the other manager, who was able to help a little bit. So instead of a 65%…read moreincrease I had to settle for a 37% increase which is still pretty high but definitely better.

The Manager Ennio Santos will auction off your property if your a day late or a dollar short on…read moreyour storage fee. I had my stuff there when it was Men that Move before StoreQuest bought it and the fee increased from $89 to $158. DO NOT STORE HERE!!!!!!!!!!!

The front door entrance has a driveway behind it that is too narrow for most moving vans to park…read morevertically. There is no drive-up access with an entrance that you can back your moving van into. The Holbrook location has one, but that is too far from where I live. There is no garage-like unit that you can directly drive your vehicle into. The Bethpage location has one, so I should have gone there. Other than that, the Plainview location is well lit and clean, and the staff is professional and friendly.

Place is always clean and everything in perfect working order....always looks brand new. Mike runs…read morea tight ship and always friendly.

I had a really frustrating experience with Public Storage in Melville, despite initially having a…read moregreat impression. I visited the facility in person and thought it was clean, well-maintained, and exactly what I was looking for in a 10x10 climate-controlled unit. I was ready to move forward. Before booking, I called customer service on April 5 to confirm whether I could reserve a unit in advance for a May 13 move-in date. The representative told me to go ahead and make a reservation online using any start date, then call back and they would adjust it to May 13. I followed those instructions and paid the $30 admin fee (which, notably, could only be paid by linking a bank account--not a credit card). When I called back, a different representative told me that what I had been told was incorrect and that they could not change the start date. We asked to speak to a manager, who said they would process a refund. However, I never received anything in writing confirming the refund, and the money was never returned. Since the payment wasn't made by credit card, I also had no way to dispute the charge. This lack of consistency, accountability, and follow-through completely changed my experience. What started as a positive impression ended with me losing money and deciding to go with a different storage company. I would strongly recommend getting everything in writing before paying anything, especially since their customer service representatives seem to give conflicting information.

On Sat 5/16 around 11:00am we attempted to access the two storage units we have had for almost 15…read moreyears (or more). We rented a truck, had the truck loaded, hired labor and when we arrived at the facility the entrance was closed. They were paving the entrance way and the paving crew said we could not drive on it - we would have to come back in a few hours. We walked to the office (no one in the office), we called by phone - only get voice mails, tried online chatting - not human available. By the time we left there was a small line of people also trying to access, and there was actually a person who was inside who wasn't able to drive out. Some people parked next door and walked to their units - but not possible with unloading a full u-haul rental truck. We came back in a few hours and were finally able to unload - it not only cost us hundreds of dollars in extra labor costs, but it screwed up our day. This is something that is 100% preventable, they could schedule after hours or if it could only be done during business hours - they should send out a notice advising of such so customer can plan. The story gets only better ... Later that day we were able to obtain the regional managers number (we have left a message on Saturday, and on Monday ) - no response. We received a survey and expressed our displeasure and received a phone call from Linda who left a message yesterday and said she was not aware of any paving and it must have been the town. Later that day, we did connect and she indicated she did see paving was done and did not seem to be too concerned that we could not access the facility and lost both time and money. When I asked about notice, she said - "I see here notice was provided" and I asked when, and she referred to some notice in April about work being done in April. Which has nothing to do with the inability to access the facility on May 16, 2026. Totally unhelpful, provided me the regional manager's contact - who has yet to respond. There are so many storage options ... the person at the front desk I met on Sat afternoon was very nice - The management of this facility is lacking. I also so another review about the entrance gates being broken for months.. Something is a miss here. I will be contacting the corporate team

Very pleased with the customer service offered by Chris & Ramses. And I thought there current deal…read morewas more than fair!

All of the staff at this location even including the people who clean the floors have been very…read moreaccomodating to me and have always greeted me with a smile. If I ever have a question or concern theyve always helped me. I even enjoy the music that plays as i walk to my unit. Thank you for the unbeleivable service!

Jonathan is so helpful and kind. He answered all of my questions with ease. The facility is super…read moreclean and organized as well.

From the owner: Store your belongings at Extra Space Storage on 65 W John St in Hicksville, NY today. Our large…read moreselection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, commercial tenants, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I had an easy peasy rental experience. I would strongly recommend their online reservation booking…read moreapp!

Been with Bethpage public storage over three years. The location is convenient, very secure and…read morewhen i lost my keys, Dawn helped me through the process and was friendly. I recently had an issue with a missing payment, and Abu, took care of it while I was on the phone quickly and made sure I had no further concerns. I value the prace of mind it brings to my belongings

This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.

If you are looking for the best movers these are your guys. They came earlier then on time for my…read moremove. They are without a doubt moving ninjas. If I was in your position I wouldn't waste any more time looking further as this is the best it gets. They helped me so much and the two guys they sent were so nice. I can not say enough good things about them. They came with a multitude of supplies to ensure all my things were taken care of and the speed at which they moved was unmatched. I have a really large television and they managed to get it off the wall with ease. Lastly they have the best insurance and they sent me the COI that my building requested (luxury building)..I will be recommending them to all of my friends and family. In all honesty this was the best moving experience I ever had. I wouldn't have used any other company. If you don't contact them at least for an estimate you would be doing a dis-service to yourself.