I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

I wish Google Fiber was available for single family homes. I used Webpass in our condo and it was…read morethe best internet provider I've used in SD and at a great price point. I now have to live with another provider and while service has so far been good, it's almost double what I was paying.

Anyone out there using Google Fiber? DON'T DO IT!!!!!!…read moreI had a "technician" come out yesterday. No problem he says it will take a couple of minutes. In and out he goes to the tech room in our complex. After a half hour of this- he comes back and says he can't set it up. I don't have the key to your Cox box. Bye. Oh just call for another person to come out. Meanwhile he knocked out my tv and internet. I called Cox and they could not restore it. I have no wifi or tv. I called Goggle Fiber and all they could do was tell me someone may call me in 24 hours.

We've been using SDB's service for nearly 5 years and am really pleased with the quality of…read moreservice, support and the price-point is decent. We live in an area of Bonsall that has no other broadband options, other than satellite. Kind of a broadband dark spot. Just from that standpoint, SDB has been a godsend. I work from home and am utterly dependent on reliable, high quality/speed internet service. Speeds average from 70Mbps to around 100Mbps. Pings are decent at around 14-20ms. When streaming HD content, we never have issues with feed being interrupted. There have been a few outages over the years, but they never seem to last long. And whenever I've called SDB's tech support they have always been very informative, helpful and patient. I've read some of the negative reviews and am sorry that others have had issues--I wonder if that's location-specific. Some of us in more rural areas can find it difficult to find reliable service. All I can say is that, for me, SDB has been completely first rate on all fronts, and I've dealt with AT&T, Cox, Comcast and a few others over the years, none of which have been as reliable or as helpful as SDB.

I will add that as soon as I became aware of the previously past due amount, I immediately paid it,…read moreonce someone finally gave me the details that allowed me to do so. It's great to hear that they "reached out" to apologize. Unfortunately, they didn't leave any message so there's no way for me to have known. It seems like now it's on me that they didn't hear back. Once again, it looks like my bad here.

You can tell what their wesk link is;The service techs do not walk into your place with lots of…read moreelectrical tools;just a modem.

I had Telnor for 12 years in La Salina.For the most part, it worked okay. The biggest problem I had…read morewith the company had to do with their customer service, when something went wrong. Ostensibly, one can interact with customer service online or by telephone. I speak Spanish relatively well, but could never conduct business with Telnor except face-to-face at their office. Typically, this takes one half day at the office, plus any travel time involved. My experience is not unique, but common to all my neighbors.

The worst internet service i have ever known. If you get this service be ready to have internet…read morefor 2 days and the rest of the week NO SERVICE AT ALL....try calling them and all hell breaks loose but you must pay for those days you didn't have service. It's sad to see that in 2025 we still have this problems...incompetent and mediocre service....try another service in my opinion. Not worth 2 days of internet and the rest no service....not to m3ntion that it's owned by o e of the richest ma. In Mexico....0 stars I would give it. I live near the order Zona Centro

The most incompetent company I've EVER encountered. If I…read morecould give a Zero, I would. I usually give good reviews but the "Service" from TELNOR is awful.

Very good honest company, call them to get service for my mom and they were at the next day and set…read moreup the system and tested it I was working as a set of mine including my speeds they said it would have. I highly recommend them for your service

Could not be happier with my service with Alex and Fred. First time using Western Broadband and I…read moream up and running quickly! They were friendly , professional and helpful! Highly recommend!

Somehow our line to the pole got cut. Its been over a week and still no technician. They keep…read moresaying tomorrow, tomorrow. I call the service number and its a recorded message telling me to go to the store. The store is always closed. When it works, its great. Customer service sucks. Ive lost several days of work sitting here waiting for them to show up.

Since this last Saturday we cannot watch any U.S. Channels, they have been blocked. This applies…read moreto Telemundo also, we cannot watch it. We are in Tecate, Baja California. We will probably change companies. Desde El Sabado los canales Americanos fueron blokeados, no se ven. Es igual con Telemundoll. Estamos en Tecate, Baja California. Tendremos que cambiar de compania.