A lightning strike behind our house took out the internet modem. A call to Sparklight in Sherman…read morestarted the process of getting us up and going again. Eric M. came out the following morning, ran a test, set up the new modem and had everything working in 15-20 minutes. It was a painless process and Eric made it as easy as can be! Thank you Eric!

Horrible service 5 years we have been putting up with buffering and pixelating. Kenny Walker the…read moreRegional Manager has been aware and has chosen no action. I now have filed a complaint with the FCC it turns out during original installation 5 years ago the named modem and router the same name thus causing device's to be confused when trying to log into mesh router. Sparklight has been horrible to deal with. You would think being in a regional manager position you would at the very least answer emails and customers concerns. We paid appropriately $300 month for 5 years for shoddy service all this is documented I told Sparklight I would absolve them of any future for a 3 month credit they are afraid to respond and set a precedent as they know we are not the only customer that's being treated unfairly. I won't give up until the FCC makes it rulings Kenny.walker@sparklight.com Kenneth.walker@sparklight.com please use these emails for all your unsatisfactory service customer complaints and all technical issues. Or you can escalate at www.fcc.gov. The only way we have any power against them is to stand together as one

Excellent wireless Internet service for the Texoma area. I am approximately 1 mile outside of…read moreGainesville. Getting very reliable Internet service. This company is family owned and operated. This includes maintenance of the tower, so it is very individualized and not corporate. I am disabled and rely very heavily on my Internet and I am very please with the service I've gotten from this company, including home maintenance. I recommend this Internet company to anybody who cannot access cable or fiber optic Internet. Speeds are much faster than satellite or phone service.

BLAKE. Was AMAZING. So patient and kind! We are not good at all with technology and he went above…read moreand beyond to make switching phones as stress free as possible. So thankful he helped us and made sure we felt comfortable with our new phones before leaving!

This store can start by recognizing their customers when they come in the store and stand there for…read more5 minutes. Totally ignored they saw me and said nothing 5 of them at least. Not surprised by the low score. Verizon doesn't care like they use to.

Nathan and Amen were great, very courteous. Took care of our issue and repair without any problem.read more

I have had 903 Broadband / 360 Broadband for a while now... I have had Nothing but problems with…read morethis Service. I have had technicians out to my office many time and countless calls to tech support. They keep telling me that their towers are overloaded and keep on changing the AP Access Point but nothing seems to work. They are signing everyone up for service but CANNOT SERVICE THEM. RECONSIDER SIGNING UP.

Hairport in Sherman-Texas had the pleasure of having Tim Robbins service and set up Wi-Fi in our…read moresalon today. Not only was Tim professional, he was excellent in explaining the set up and made us feel extremely comfortable when he left. Kudos to Cableone, a huge plus having Tim on you service team!

This service is seriously the absolute worst cable and internet I have ever had. The experience…read morefrom the first call to 2 months of having the service is absolutely garbage. They wanted a completely unnecessary deposit with good credit they send a lazy guy who didn't want to do the job from the start he was told by his boss to get it done he ran the lines on a brand new home like it was a junk run down mobile home he spent 4 hours making a complete mess in our house left every bit of his mess. The cable is trash we can't even get our remotes to work most of the time unless we are on top of the box. The box and remotes are so far delayed the internet can't be used on the other end of a 1500 sq ft home or on the porch it boots you off line constantly. I would hands down never recommend this service to anyone. This service is bad. I will absolutely be switching to about anything else

They did a great job, Very thoughtful in trying to…read morekeep the mess cleaned up, Showing me how to operate the sound system % Karen Salyer

During the KTEN outage in Sherman on DISH, we opted to get an on the air antenna. We were quoted a…read moreprice from Cavender but after they left, we still couldn't get KTEN. We called them back and they tried a couple of different antennas finally getting some reception. We were told by the owner that if we wanted it better, we'd have to give them more money and if we didn't like their service they'd come pull down their equipment. He said that antenna installation wasn't their main business and they were only doing this for their DISH customers which we weren't. We still have so-so reception from KTEN because their installers aimed the antenna into a neighboring tree. I will have to fix this myself just like I should have installed my own antenna. Don't deal with these rip-off artists.

Jon and Roger are great guys and they know their stuff! They installed networking cabling and…read moreequipment at our new office location in DFW. Our 1st office is in Houston, and they worked with our Houston IT guy to make sure our offices could run smoothly together. When things weren't working they were able to troubleshoot and figure out the issue quickly. All around great team!

John and Roger were fast, friendly and very knowledgeable while professionally installing a high…read morespeed internet line between two buildings on my property. John is also knowledgeable about all types of internet and networking solutions and provides accurate and sophisticated advice in layman's terms you can understand. All of their work was extremely reasonably priced! Overall, friendly, fast, and knowledgeable -these are my networking guys going forward!

If I could give less than 1 Star I would. 5 years ago when we moved to Lake Texoma there was great…read moreservice & good value. Now it's the worst I've EVER had. I have home office & if I don't have internet I don't get paid. Every 3-4 months I go at least 2-3 days down & have even gone 10 days without ANY Internet service at all!! What's worse is they have the fastest speed so I'm stuck. And their customer service forgets to turn in work orders. I've called as many as 4 times in 1 day!!! If you have ANY options though, choose someone else. They're terrible! Also because of the amount I use it they NEVER give me credit for downtime!

Bubble gum and duct tape! They must have run out of one or both. And the owner's credit cards are…read moreto the max so he can't buy more. Ridiculously long down times.

These people lie to you to get you in the position. I will never recommend or work for this kind of…read moreunprofessionalism ever again. They put me at Finisar & told me at conversion I would move to $15/hr.+ Now they tell people coming in it will be $16/hr.+ Beware you get flipped a quarter at conversion!

I rated this organization with 1 star, because there is not a way to apply a negative rating, or I…read morewould have done so. I submitted a resume for a warehouse position they had posted in August of 2021. I received an email stating they had received the resume and would review it in the near future. I never heard back after weeks of waiting. It so happens that the period of Nov 30 thru Dec 2 I noticed they had another, different warehouse opening posted that was worded the same as the one in the summer months for the same city location as before, that is in the small city where I live. Once more, I emailed the office there to see if my resume would be considered for the opening. I have yet to hear from Ms. Morales. I will state here that my resume contained excellent, verifiable, references that qualifies me for consideration for the posting. However, if one does the "math" with the pertinent date(s) stipulated in the resume, one can deduce that I am a "senior" citizen in age; but, I am physically & mentally fit, and meet the requirements listed in the posting(s). Ironically, I have visited the office in person on 3 separate days at various hours, and the front door was locked and it appeared the office was not open during business hours. I have never seen a business operated in such a non-professional manner where the agents have never responded to possible clients. While searching the employment horizon, if a company stipulates they are using this particular agency, I will immediately withdraw my efforts to connect with them by using the agency named herein. Such a great disappointment, so un-business like, and offensive.