I had previously left a stellar five-star review for this company, and it is with deep misgivings--and after thorough consideration and deliberation--that I change it to a negative. I am trying to attach photo(s) to this review. FACT: this is the water from a $40,000 well installed by Ryan Suchoski, and it accurately reflects the quality of the services this company provides. Keep in mind I have two (2) infant sons at home (one of which is 2 weeks old) and this LITERAL MUD is the stuff coming through our home's pipes.
Earlier this summer I paid to have Interstate come out to fix the issue, and I trusted them to do so. Apparently, they did not know what was wrong so they made numerous false diagnoses such as a leak in the pipes and a broken pressure tank. I had other professionals come out to fix those issues and neither of those claims were true, so I take it that they were just saying anything to get us to go away. And we still have mud in our pipes.
But that is not the worst part of this. The worst part of this is that I have attempted numerous times in a kind and courteous way to schedule a meeting with Mr. Suchoski to simply discuss this matter and try to encourage him to stand behind his product and figure out what is wrong and fix it for our family. He has refused numerous requests to speak or meet with me. I am an attorney by trade, so I did a little digging (to see if I could collect on a future prospective court judgment if I got one) and learned that Mr. Suchoski (and who I believe is his spouse, Mia) live a very extravagant lifestyle, which I believe is a contributing factor to what we are seeing here. Apparently, it is his business practice to charge exorbitant sums for well installations and then fail to stand behind his product when something goes wrong, claiming that the well is out of warranty.
Also, during this time that Ryan has refused to meet with me I sent one of my clients in to Interstate to ask to speak to Ryan so that he could pay his bill, and apparently Ryan was not too busy to meet with that individual.
Keep in mind that I never once asked Interstate or Ryan to do anything for free; we paid them and were willing to continue paying for every second of their time. It is just this company's level of integrity that they did not want to come out and stand behind their brand. I spoke to Ryan's son Wyatt (who I really like) quite a bit before the communications ceased. I got the impression Ryan did not know what was wrong and did not want to be bothered with the inconvenience of having to figure out what the issue was. Which is sickening because my family lives with water that is so beyond contaminated that we cannot even bathe in it. Also, how can he not figure out what is wrong? RYAN IS THE ONE THAT INSTALLED IT. He must not be a very good well-driller, as this is like saying you cannot read your own handwriting.
Like I said, I am an attorney by trade, but my father is a respected businessman, and I can tell you that Ryan Suchoski is a BAD businessman with a complete and utter disregard for the customers his company is entrusted to serve.
I would like to add something positive. His son Wyatt is a really nice young man and I found him to be a very genuine and honest person. It is my hope that after reading this review, Wyatt will not follow in the footsteps of his father (Ryan) and will one day take over the company and will choose to conduct himself as a righteous businessman that is honest in his dealings, values his customer base, and stands behind the service his company provides. It is my hope that after some personal reflection and consideration for how underhanded his father is, that Wyatt will be willing to make this a reality. read more