RACIST! When i say RACIST, I mean every letter! I stopped…read moreby Discount Tire Bossier City on yesterday. Informed that i should be here this morning at 7:15 so that i could be the first car they worked on. I was here by 7:10, before some of the employees even got here. At least six cars have came in after me. They have completed the work on all of those cars and all I need is for my tires to be balanced. They've tried to up-sell me tires, even told me that my lugs needed to be "hammered" off. The best part is when an employee called me STUPID for asking what was going on, why is it taking so long, and why all of the vehicles that got here after I did are gone. I've asked for the number to corporate several times. (At least 10) It was just given to me after I believe it is the manager tried to explain that they need to use a different socket to get the lugs off. I kept asking where did the hammer come in at and if they had the socket, what's the problem. I keep getting the run around while they keep pulling other cars in and pulling them out. We have purchased these tires from Discount. (not this location) We've purchased ALL of the tires on all of our vehicles from Discount Tire. I've never been treated like this, felt like this or seen this happen before in my life. I am truly amazed, hurt and shocked. I know I'm in the south, but WOW! DISCOUNT TIRE BOSSIER CITY LOUISIANA, you've disrespected a loyal customer with this one. Did I mention that EVERY customer that they have put in front of me are of a different color than I am.

From a previous visit, they had to order tires for my QX60 and my Jeep Wrangler. We agreed to a…read moretime for installation, both vehicles on the same day. Staff was very accommodating, friendly and professional. I ordered top of the line tires, Michelin Defender for the Q and BF Goodrich T/A K02 for the Jeep. GREAT tires. They provided exactly what I expected at a decent price. I am VERY PLEASED with my experience with this store. I learned about Discount Tires when I had a serious problem in Amarillo, TX. Both places were honest and had outstanding customer service. I highly recommend this fine business.

I come to Mavis any time I need tire and brake services. They are very professional and provide…read moreexcellent service. I never leave Mavis unsatisfied and the prices are always very reasonable.

Avoid Mavis at All Costs…read more On 5/27/25, I brought my car to Mavis for new brake pads and rotors. When I picked it up, the brakes were worse than before--there was a loud metal grinding noise, the brake response felt unsafe, and the steering was suddenly off. None of these issues existed prior to the visit, and notably, Mavis made no mention of any other problems when they returned the car to me. I brought it back and was told--by the receptionist, not a mechanic--that the issue was my lower control arm. This was never mentioned during the original visit. When I asked for clarification or to speak with a manager, the receptionist became rude and refused to connect me with anyone else. I took the car to a trusted local garage, where they diagnosed the control arm issue and had to completely redo the brake job that Mavis had botched. I ended up paying twice--once for Mavis to make things worse, and again to get it fixed correctly. Despite all this, Mavis is refusing to fully refund me. They keep pointing to their "lifetime warranty" on the brake pads and rotors--as if I would ever trust them with my vehicle again. And if you get to the point of dealing with the regional manager, Don Harrison (737-389-6979), don't expect much. He either dodges your calls or talks down to you--especially if you're a woman. I was without a car for nearly two weeks, spent double what I should have, and was treated with complete disregard. Take your business anywhere else.

They were so gracious and stayed open late for us on our road trip. Gave us a great deal on a new…read moretire and spare.

From the owner: Best prices on all your tires and rims needsread more

Saturday morning, holiday weekend and Sydney greeted me with a smile and said "we're gonna do what…read morewe can". Fixed my tire within the hour, no charge- it was a nail in the tire the rental car company missed checking before loaning it out. Could not have been a better experience. Waiting room is clean. People are nice here!

I was on a road trip halfway across the country when I got a flat tire just coming into Louisiana…read more I came to this shop first thing in the morning and they kindly took a look at it. It was able to be repaired and they patched it up for me! The whole visit took hardly a half hour; they even helped me take my packed crap out of my trunk to put my spare back in. The employees took such a huge weight off my shoulders and sent me on my way with a warm "merry Christmas" :)

I came in with a nail in my brand new tire. My car had alerted me but I directed them to the wrong…read moretire. They then proceded to check all the other tires and they found the one with the whole. No charge. I was very pleased!

Been buying tires and other services for as long as I can remember and I'm 75. Family owned…read morebusiness. Best prices and service in NW La.

I bought new tires on October for a Camaro I've had since 2013. It was a great experience. They…read moreeven discovered that my staggered wheels weren't really staggered. I back wheel was the same size as the front. Nobody else had ever noticed. Yes, I had to buy new wheels, but card handled so much better Their appt. times are real. Today I got a puncture fix. They started on time and I was able to wait They remembered me from October. They are very friendly and efficient.

This place is set up for customer friendly experience. They set up an appointment, advised on…read morelength of servicing time, and had the car ready on time. The service tech advised me on what did and on future recommendations. What a professional place!

The BEST!!! This is my new service center! New wiper blades, new headlights, in and out in less…read morethan 25 minutes!!! On a Saturday morning!!! This is also my neighborhood station, so I feel real lucky!!!! This place is awe-some!!!

Had a bad wheel bearing and these guys went the extra mile to get me back on the road. Prices were…read morefair and the service was top notch. These guys are my new go-to shop

Great customer service. Very reasonably & family owned. It's like going back in time when a…read morebusiness really cared about you, the customer.

I rely on them for tires, tire maintenance, oil change, advice. They have repaired tires, aired…read morethem up, rotated, at no extra charge. I have been doing business work despino tire service for at least 15 years.