When I look up this business on Yelp for the SLO office, 14 out of their 21 reviews are 1 star…read morewhich is literally 2/3 of the reviews in regards to this office. Now I see why.
By adding another 1 star review, now it will be 15 out of 22 reviews that have 1 star, says pretty much all one needs to know when considering putting your health and wellness in the hands of this medical practice. I already struggle with chronic pain because of fibromyalgia, however I had a severe traumatic injury and triple fractured my ankle about 2 years ago. My orthopedic surgeon Dr. Abernathy (who I adore and is amazing) referred me to Pacific Pain Physicians in the hopes that it would help me in *some* way deal with the pain from the 2 surgeries and the injury from 2 years ago that permanently damaged both of my ankles and one of my knees. So not only do I now have chronic pain but I have new acute pain from the injuries and 2 surgeries.
Unfortunately, going to this office and 'physician' was a total waste of my time. First off, the doctor was a bit gruff, which obviously is the last thing you need if you are already struggling with pain, but also my time with him yielded no results and he had ZERO suggestions for me except to take gabapentin which I have a bad reaction to and cannot take. I asked him about different treatments or supplements or anything that might help me and literally EVERY SINGLE THING I asked him about whether a treatment or action or supplement might help me (a few things I had read about doing a little research on my own before the appointment), and he referred me off to ask someone else for every. Single. Thing. For one question he bounced it off and said "Sure, you should talk to your orthopedic surgeon about that". In regards to another question he told me to talk to my general practitioner doctor And another question I asked him about he suggested that I ask my physical therapist. He had literally NO helpful information, treatments, or suggestions for me, as well as being gruff and dismissive and not very kind or supportive at all.
Thanks a lot for wasting my time and energy, since it takes a lot for me to drive all the way from Atascadero to SLO and to even just get dressed and get in the car and go to an appointment is difficult because of the traumatic injury and the chronic pain and fatigue. So thanks for wasting my time, energy, and money and making me feel more hopeless.
Since then I have done even more research and there are LOTS of treatments out there and things to do that help both chronic and acute injuy-related/post surgery pain, as well as address the psychological and emotional repercussions that always happen as a result of chronic and/or acute pain, and I was hoping that Pacific Pain Physicians would be able to guide me towards those, or provide treatments themselves, or at THE VERY LEAST give me helpful information. They had NONE. This doctor and practice should have much more resources (that it turns out DO exist), so either they don't know about them, which is creepy - OR they don't want to give that information to their clients, which is even creepier! I am guessing because they would not benefit enough financially from those treatments or suggestions. Either way it was off putting and did I mention creepy? Yes, creepy , that a ***pain specialist DOCTOR**** had NO options, ideas, suggestions, or helpful tips or recommendations for me of ANY kind - other than putting a medication in my body (Gabapentin) that doesn't agree with my system. And when I told him that he did not pivot and offer any other suggestions, he was just giving me a dead stare. So then I proceeded to ask specific questions about specific ideas and he just referred me off to somebody else for EVERY SINGLE QUESTION. They should have much more options for their clients, things that I found out later. Because of that horrible appointment, I was forced to do a lot more research and there is lots of information and are many treatments/actions I could try that actually do exist, but they don't offer those or even want to give you information, which as a patient made me feel misguided and underinformed as well as trivialized, hopeless, and without options. That is literally why we go to them is to get help! This whole experience made me feel worse, both the physical pain that it caused me to have to go to an appointment and function and walk with my injuries, but also emotionally and psychologically it set me back. This practice and doctor should be ashamed by their lack of helpful treatments or advice, lack of empathy and support, and creating an off-putting experience for people who are already struggling. The last thing anybody who is dealing with pain needs is to waste their time, energy, and money. The fact that me and 14 other people felt strongly enough about their negative (and/or completely fruitless) experience that they needed to take their time and energy to warn others is very telling.