UPDATE: Horrible experience with Doctor Bonynge. I'd give negative stars if I could. Took me a few…read moreweeks to get my original appt. I finally got in, we sat down &went through everything, I wasn't super comfortable, but I figured I would go ahead and get the epidural shot anyway because I was in excruciating pain & needed it. To get a little personal, I have anxiety when it comes to any medical procedures and I made the doctors aware of the situation so they suggested I get sedation. A week and a half later I finally get in to have my shot done. It was hotter than Hades in that office & was even hotter once you got back in the patient area. The bed they put me in was baking in the sun. It had to be nearly 80° and then they put a warm blanket on me. I sit down and my anxiety rampant. My blood pressure was high. My heart rate was high, and I had a Slightly elevated temperature, which are all symptoms of anxiety. They took my vitals every five minutes in a crowded room with constant beeping a blood pressure cuff going off every minute and then constantly telling me to calm down. As the timer went off every five minutes, I anxiety got worse. My Elevated temperature did go down to 99.4. And if you read the CDC says a fever is considered anything over 100.4. The doctor, then rudely comes over and tells me he cannot continue with the procedure because I must have some sort of infection. And then told me it was not possible to have an elevated temperature from anxiety. I've experienced this numerous times before I have been told by different doctors that it is completely possible to have an elevated temperature due to my anxiety, and I have read numerous studies from medical journals as well as information from the CDC that very clearly states heightened anxiety can cause an increase in temperature. When I explain this, he basically told me I was crazy. It wasn't possible. I have an infection. I have to go home. The minute I get home I take my temperature and it is a cool 98.7°. Just like I said no fever no infection it was caused by my anxiety. I called the office afterwards and ask them if I could reschedule my procedure but with a different doctor and she told me it was against policy and they wouldn't let me do so. After complaining she said she would talk to her supervisor and get back to me by the end of the day or at least the next morning at the latest. No call yet. Unprofessional, beyond ridiculous and I would say never come here and never see this doctor again I'm a little worried that he doesn't know that any of that is actually possible. Makes you wonder what else this doctor doesn't know. Here's a couple articles to enlighten you. https://pmc.ncbi.nlm.nih.gov/articles/PMC4843908/. https://www.health.com/mind-body/can-stress-cause-fever So after all of this mess and administrator calls me and tells me they will definitely give me a new doctor. They can even move me to a different clinic to have the procedure done and she's gonna see what she can do to get everything expedited and call me back and give her a day or two. Well, it's now been a week and she hasn't called me back clearly they don't care about their patients. I'm going to make sure I file complaints wherever I possibly can't about this place.

absolutely scam their email to check in states "new message from Practice Name" and after you…read morefill out all your information and go to your appointment they will try to charge you MORE than your copay! then CHARGE YOU EXTRA to process your COPAY!! DO NOT GO!

I found the staff to be very efficient, friendly and helpful. I saw Dr. Park several times. I…read morenever felt rushed and he was very thorough. He listened to my concerns addressing them and explaining my scans and tests

Go to any other location even another Rush. Had an appointment and they cancelled it for no reason…read morethat morning. I showed up and they said not to worry they would get me into it because they had no idea why it was cancelled. I left an hour later because they still didn't get me into the appointment. Before I left they assured me they would refund the co-pay they charged me. They didn't do that of course. I went to the Chicago Rush for my appointment but had to drop off my imaging CD at Munster. They told me it would take 10-15 minutes and left 45 minutes later. Morons work the front desk and that says something about the office! If you can get past them it might be good but they could care less at the front desk! The worst part is I had to listen to their stupid nonsense stories while they sat around doing nothing for something that my 10 year old can do in 5 minutes.

EDIT: I meant to post this at the oak lawn location. My experience stands but it wasn't this place…read more Please contact yelp to have my review deleted as I cannot. This place is astonishing. You can call to have the same order faxed over three different times, be told it's being faxed over three different times, rushed off the phone three different times, and then call the place you were referred to and be told three times that they have not received anything. You can call inquiring about your next appointment, be told you would be contacted in 2-5 business days once results were sent over, and then proceed to wait for 2 more weeks still without contact. This despite you having a copy of the testing results in your MyChart. This place is a joke and easily belongs in a museum of medicine's hall of fame, First-Team ALL-Medicine Lazy. I hate that I have to come here to be treated. I have to post this anonymously because I still have to come and fear retaliation. I plan to leverage the social media following I've spent the last 13 years gathering across platforms and make it my goal to make sure people from Shanghai to Chicago know that this isn't a place you should choose if you ever had a choice. Dr. James Leonard is a phenomenal surgeon but his front desk makes me hate that I have to be his patient.

Long long waits. I was told by someone that has worked there for years new patients get seen right…read moreaway. If you're a returning patient expect very long waits. Dr Branovacki replaced my right hip and left knee within 4 months...knee is getting replaced by another Doctor (11 months later!!!) and the hip has to be put on hold until I can get the knee revision and all the work after that. My "bad" hip feels better than the replacement. He is pleasant when he meets with you but don't be fooled!! He wants to do many surgeries (did 13-15 with both my joint replacements in a day!!! Unheard of after talking to multiple new doctors!) and tells his patients the replacements last 30 years!!! My knee lasted 11 months and the hip he replaced will be next!!! Do not use Midwest ortho in Orland or oak lawn!!!! Do your research...there's many better ones out there!!! Your time and quality of life matters!!! Dr Branovacki took my quality of life for the last 1.5 years!!! I've seen Dr Leonard for shoulders who has you wait forever and has probably also gotten too many patients and rushes you out of the office. Dr Emily mayekar for my hand...talk about no bedside manner...so rude. Please steer clear of this place!!!! Do not use Midwest Ortho!!!

Dr. Tarek Shahbandar was rude and dismissive. I asked him what his name was, as I had never seen…read morehim before. His responses: "I own this place." "I started this place." "I don't have to do this. Someone else will see you." And he walked out the door!

I have been going to this clinic for 10 years, since it was the Pain physicians of Indiana under…read moreDoctor Shahbandar. He was always a jerk, but I eventually saw his PA who was wonderful although kind of an airhead but I at least got the pain management I needed for my chronic illness/pain (Ehlers danlos syndrome). Thanks to the treatment they provided, I was able to get through life for many years. Trust me, without those pain meds, there are plenty of days I wouldn't have shown up to family functions or even to my job. However, all of that has changed now. Ever since this group took over and it's become interventional pain management, you don't even see the doctors anymore. They took me off of basically every medication I was on, switched me to much weaker stuff, and I've been in agony for the last several years. You only get to see the nurse practitioners, who frankly are so overloaded with patients that every time you go in there, they have no idea who you are. They never remembered me, even though I've been going there for years. the first nurse practitioner they put me with left the practice, but I would see K. Varner most of the time. She at least seemed to recollect me and was kind and genuine, albeit a little unknowledgeable about my illness. All the 'treatments' they ever tried with me failed, in fact they insisted I try a nerve ablation for my back pain several times and each time they did it, they screwed it up and my back turned out worse and I was in even more pain afterwards. That's extremely infuriating because that's several days I had to take off of work, that's inconveniencing friends and family who had to drive me home from the appointment because I couldn't do all of that for nothing, in fact all of that just to feel worse frankly because I think the doctors practicing there are all quacks and are incompetent and don't actually know what they're doing. I've seen it all the time across my career. More doctors are incompetent than are actually competent. (please do REAL research before you see any practitioner.) Then we get to the most evil healthcare worker I've ever met. Hanifa waarith. Listen... I work in healthcare myself. For a long time. I have also worked in customer service. I know how you're supposed to talk to people, especially those you care for. This woman is an egotistical narcissist who gets off on the fact that she's got power over you. The cold evil look in her eyes is genuinely frightening. But all of a sudden today, she decided to fire me as a patient for absolutely no reason and kick me out of the practice for good, and she seemed to be getting off on the fact that I was getting upset. I wanted to wipe that smirk clean off her face. She was so smug and arrogant and frankly, it's a relief I never have to see her ugly mug again. Frankly I already knew this was coming because of the way she treated me last time, which was exactly the same just not as bad; Arrogant, rude and condescending. Back to me being fired as a patient... Apparently, this is due to the fact that they are no longer treating chronic pain. Oh really?? Thanks for never ever communicating that! Ever! This place is a joke. Frankly I'm going to report her to the board because she shouldn't be taking care of anybody. Her treatment of me was completely unprofessional, unprovoked and she did not have to be so completely condescending and rude to me. I don't know what that woman's problem is, but she decided she hated me from the moment she laid eyes on me. She wanted confrontation from the moment she walked in. I'm a chronic pain patient. I've been getting treatment for 10 years, and I will likely need it for the rest of my life. I didn't deserve to be treated like that. She talked down to me like I was a kindergartener, or like a dog. I sobbed all the way home. And now I'm left with no pain management. Stay away from this place. If you want real pain management, try a real doctor in Chicago. Methodist in general is just a joke, and they are partnered with them.

Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

Physician owned hospital conveniently located in Crown Point. Incredibly upbeat staff from the…read morefront desk check in to OR post op. A true treasure!

Dr. Yanke would not see me for an initial visit. His office said he does not se patients for…read moreinitial visits and I had to see his PA. An MRI was ordered and then I made a follow up appointment with him which was two weeks out. Two days prior to the visit, I received a phone call offering me a telemedicine appt. a week later with his PA. The MRI indicates a real problem and I wanted to discuss it with the doctor and establish a treatment plan. If surgery was necessary, I would also like to have met him prior to the procedure. I was completely disregarded by this office. This is a horrible way to treat patients. I am so disappointed in this practice and have cancelled my appointment.

Dr. Adam Yanke is the best shoulder surgeon I have had. I have had 7 shoulders and I wish I would…read morehave found him to begin with. He is very caring and has a great personality. If I had had him to begin with I would not have ended up with all 7 surgeries. Thank you Dr. Yanke, you are the best. Debra Peterson

The staff was fabulous. I was having a hard time getting into see a doctor because I had glass…read morestuck in my hand for over a month, front desk got me in an 20 of calling. Dr. was professional, but personable. I was schedule right away for surgical removal follow up afterwards was great. I highly recommend them.

Staff was great but be the doctors will push things on you even when you don't need them. If they…read moretry to give you splits, braces, slings.......etc be sure to ask why you need them and what it will cost. I'm stuck with a huge bill for things I didn't need and was told that the doctors don't make mistakes.