DOTTIE'S IS FABULOUS!!! A truly BREATHTAKING designer crafted floral arrangement delivered when…read morepromised. The arrangement was sent as a birthday gift to my daughter who described the selection as EXQUISITE!!! Customer Service and price point clearly deserve and more!!! Dottie's will certainly always be our " Go-To Floral Designer" - Thank You Dottie's ... Thank You So, So Much!!!

I haven't been back into this shop for a long time, and recently did my first pick up from the TGTG…read moreapp and it was such a great experience! The people who work here are gorgeous and so friendly, and my bouquet was way better than expected. I thought I was going to get some 'on the way out flowers' since they are supposed to be the stores left overs but they were so pretty! I don't get flowers anymore because my allergies don't allow it but it was for someone else so I figured I'd give it a try and they were so worth it. Such a bright and happy bouquet with quality flowers for a great price! The store had many beautiful arrangements and I was told by the recipient that the flowers lasted a long time. Thanks so much!

Very unprofessional, I had a very disappointing experience with this business. I ordered a specific…read moreflower arrangement priced at $89.99 and was told that tax and delivery would be added, but I was never clearly informed of the final total before being charged. As a small business owner myself, I value transparency, and that was completely lacking here. I was also told the flowers would arrive at 11-11:30am but they were delivered late in the afternoon instead. When I called to follow up, the response felt argumentative rather than solution oriented. After this experience, I understand why they have over 290 reviews with a 3.6 star rating it appears to be a pattern, not an isolated incident. Clear communication, professionalism, and accountability matter in customer service, and unfortunately that was not demonstrated here. I would NOT recommend based on my experience.

Terrible Service, Completely Misleading and Disrespectful…read more We ordered a $300 bouquet for my 30th birthday, and it was a complete disappointment. On the website, the bouquet looked luxurious -- beautiful red roses arranged neatly in a vase. What was delivered looked nothing like the photos. There was no vase at all. Instead, the flowers were wrapped in cheap transparent plastic with a red tint. The bouquet was poorly assembled -- the flowers were practically laying down instead of standing in a structured arrangement. The stems were not trimmed. The roses were all different sizes, many looked old and wilted: buds bending downward, petals falling off, some roses with dark spots. There were also small white filler flowers added that were not shown in the website photos. It honestly looked like leftover flowers thrown together. The overall impression was closer to a funeral arrangement than a birthday bouquet. Delivery was also one hour late. When my husband called to explain that the bouquet looked nothing like what was advertised, he was told, "This is how we always package them. This is our design." I will be attaching photos so the difference is clearly visible. When he insisted that this was not the service we paid for, the operator said, "There's nothing we can do. If you want, you can come in and we'll redo it." The level of disregard and lack of accountability is shocking. For $300, you expect premium quality and professional customer service -- not excuses and indifference. I absolutely do not recommend this business. For this price, you risk ruining an important day and being left extremely disappointed.

Absolutely amazing experience! This flower shop has excellent service, great prices, and an…read moreincredible selection of flowers and arrangements. Johnathan comes up with the most iconic and mesmerizing arrangements that I myself have never seen. Super friendly, helpful, and made sure everything looks perfect. The flowers are fresh, beautiful, and last a long time. You can really tell they care about their customers and quality. Highly recommend to anyone looking for gorgeous flowers and top-notch service! 8AM-8PM! you could even order online and deliver!

My family purchased four arrangements for a memorial mass at church and the graveside service that…read morefollowed. They were delivered to our church with care and are the freshest floral arrangements I've ever seen. I purchase flowers for my home nearly every week. Absolutely gorgeous and a lovely tribute to our beloved family member. I was asked to take one arrangement home as others were here from out of town. These are so beautiful that I had to find out where they're from. Will be ordering florals for Christmas and future occasions from Abbey's Flower Garden.

Great service. Asked for a $100 bouquet giving them creative control. The bouquet was larger than I…read moreexpected and I loved it.

Jamila and her husband are some of the kindest, most compassionate people I have met. They made a…read morevery difficult time for my family list of a cold by being kind, professional, responsive, and responsible. We had a problem with the mortuary and had to have a change in plans, and they were understanding and compassionate, and showed the utmost professionalism. I appreciate the customer service, the extremely high-quality of the flowers and the beautiful thoughtful arrangements. They are my go to florist and I highly recommend them for all your floral needs.

I used this company to send a birthday surprise for my sister who lives in California. The flowers…read morewere gorgeous, the balloon was as expected in the chocolates were sent in a timely manner. I will definitely use them again definitely worth the money!

I have repeatedly received flowers from this company that were ordered through FTD from Germany…read more They are not fresh looking when delivered and usually die with 3-4 days. When complaining about this being a recurring problem, I end up speaking to a very rude manager/owner who only is interested in telling me how long they have been in business and how great they are. He insinuates that I am the problem. I am embarrassed to send close-up photos to my friends in Germany. I have spoken to this man on 4 different occasions and his response has always been "well, what would make you happy". How about fresh flowers!!!!

Extremely passionate, caring and detailed team who make beautiful arrangements! Highly recommend!read more

Very pleased with the prompt response and service I received on a holiday when most places are…read moreclosed. Irene was very detailed and professional, I had my arrangement done and delivered within a few hours. Beautiful selection of flowers and designs. Thank you for everything!

HK Never disappoints!! Use them for all occasions. The bouquets always look like the photo on…read moretheir site. The delux is actually delux, and the standard is also beautiful. Super friendly too! Amazing florist!

Every time I receive flowers from this shop, it feels like pure magic. The arrangements are…read morebreathtaking--fresh, vibrant, and beautifully designed. You can truly tell they put heart into every bouquet. My amazing boyfriend surprises me with deliveries from them, and each time, I'm blown away. The flowers always arrive in perfect condition and smell heavenly. It's not just a delivery--it's an experience that brightens my whole day. If you're looking to send love in the form of petals, this is the place. Thank you for helping my boyfriend spoil me in the most beautiful way.

What can I say but that the roses always are perfect! They look fresh cut have great deep red tones…read moreand the woman who helped me was considerably nice! She understood that I'd be making a bigger order for an memorial and I'm pleasantly surprised how well the flowers hold up. Thank you.

I called last minute on Valentine's Day very stressed out, but Jenny from the flower shop was soo…read morekind and helpful, it made me worry free and had a order placed in minutes. The flowers were delivered before on time in a very professional manner! As for the flowers, they were in gorgeous condition and arranged with class! Thank you thank you!!!

I ordered the most beautiful bouquet. The flowers actually looked like the photo. I was pleasantly…read moresurprised!

I had the best experience with Shabbir and staff from Canoga Park Florist!! 1-800-Flowers said they…read moredelivered a Mother's Day arrangement and it never arrived. The day before Mother's Day I called in a panic and Shabbir assured me he would get my mom a beautiful arrangement on her day. He literally had the most gorgeous flowers at my mom's house within 4 hours. I am absolutely calling them directly from this point on. The cost was also very reasonable for the product. Blown away!!

I Love this place! Beautiful orchids and flowers, always have what I need for special occasions.read more

Received a very nice plant arrangement from this establishment from my husband's boss. The plant…read morewas so impressive it almost looked like it was artificial it was so perfect. Really nice presentation, the vessel was a wooden vase and it just looked so sophisticated and understated at the same time. Really nice and I will definitely order from this florist the next time I have to send flowers or a plant to someone. Thank you!