The man, the owner, is perfectly friendly, business natured, and wants to help! I needed a light fixture $3, 2ft wire $.98, and an infinity bulb $6.99. The place is filled with stuff, there is almost no walking area, does it matter? No! He went into his back room and minutes later returned with all three items like the WIZARD OF OZ! I left, but quickly returned since I needed one washer as well, the packs were $1.50, he without me asking, offered to find one, lose washer, he did, only $.25! I literally gave him one quarter and left. Each part worked perfectly. I will go back, RadioShack didn't have what I needed but he did! Bring cash unless over $20, but there is an ATM IN THE BODEGA NEXT DOOR! Great convenience! read more

Inwood Paint & Hardware - The door view - Hardware Stores Near Me - New York, New York

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Never go here. They made 4 completely wrong keys. Then yelled at me for ten min bc it was somehow MY fault- he said that **I** should have known to NOT LET the 'minor' cut the key. Do you see how ridiculous this is?!!!? HE'S the boss!!! Why on earth would he have 'THE MINOR' work the machine then, and stand at the counter with the key machine?!!!? It seemed that 'the minor' wanted to help, and was at the counter for service. (How was I supposed to know he didn't know how to cut them?!!!? He LOOKS like an adult! Why was he even ALLOWED to cut the keys?!!!?) After the first two not working, after going all the way back home to find out, I came all the way back for two working keys, which didn't work, either. No apology from either one of them- just 'I used the wrong key'. Then he made two more. Went back home, and they did NOT work. I should have known, because the customer in there right before me was yelling at the store owner. I just had no idea what they were yelling about. Horribly rude, incompetent service. The mistake would have been forgivable if the owner wouldn't blame the customer(s) about something that's so clearly both their fault. Then he got angry and yelled at me for wanting a refund after FOUR keys didn't work- I wasn't going to go all the way back AGAIN- I would give him negative stars and revoke his 'service' store. HE HAD ONE JOB. Yelling about why your workers are incompetent really does not help your cause. (FYI, after about 8 minutes of his tirade, eventually he said they didn't work because the key was a copy. It wasn't, it was an original. I just wanted to see what he had to say for himself afterwards. If that were even a true reason, he never once mentioned it before.) read more

I needed a fuse, my building is prewar, they had said fuse, awesome mom/pop shop. go there and tell them El Burro sent you!

Inwood Paint & Hardware is a cluttered, over-priced and frustrating store...but they have almost anything you need in a pinch. Don't bother calling ahead to see if they have something you need. Chances are they won't understand the question or their answer back to you will be unintelligible. Just pop in and see... Only come here if you have to...after you've exhausted your search somewhere else. read more

Having just moved into the neighborhood, I've been into Inwood Paint & Hardware twice for a variety of reasons. And as has been stated before in reviews, it's cluttered, over-priced and hard to understand the staff. So, unless you know exactly what you need, this will be a frustrating exercise. My father-in-law has been in three other times and the last time (today) was asked to leave after the shop keeper tried to sell him the wrong sized screw for a drawer handle and was reluctant to even take his return, keeping the change -- .19¢. I know it's not much but this is one family who won't be frequenting this store. read more

Super packed, barely any space to walk in through, but honestly, it's the only one left in the area so I can't really complain. That being said the few times I've been there staff has been very helpful. read more

Worst Hardware store in uptown!!! Staff is not helpful. The store has nothing but bull shit. The owner needs to read a book on customer service. Avoid this hardware store read more

Went a got a florescent Light Bulb last week, I was the only one there so service was quick, Owner or worker doesn't respond to questions ver well, I don't know if it's a language barrier or what. His place is tight fit, barely able to walk in, but I guess he is well stocked. read more