The team at Mercyone are very friendly and welcoming. They called a couple of times ahead of my…read moreappointment to walk through things and gather some information. I also received a reminder call. I was able to use a private changing room that included a locker where I could lock up my clothes and other items.

Staff did a great job. Their internal office procedures have caused me trouble. I have had multiple…read moreprocedures done this year and paid the bills as I received them. (7 different billings this past summer from July to September.) Unbeknownst to me there was a May billing I didn't find. My assumption was that if there was a balance on my account it would show up on every billing. That wasn't the case. They said they had 12 accounts for me, the same patient. So my billing from May that I was unaware of went to collections even though they sent me an overpayment I made in September. I asked them why they would send me a refund if there was a balance owed. Internal office procedures on how services and billings are handled are problematic.

The receptionists were super nice, able to answers any/all questions, & my wait times for doctors…read moreand nurses were short. They were able to book my surgery very quickly & gave me phone numbers to speak to anyone if i had questions about anything.

DMOS has been so great for me. Really thankful they are local, always available. Doctors and staff…read moreare so friendly!

is the fastest urgent care I've been to. Each visit has been less than 30 minutes. The providers…read moreare excellent!

Horrible service. Their patient portal does not work. I can't get someone to give me the results…read morefrom bloodwork I had done. They are only sharing the results with the ordering doctor. I have a right to my medical records. I need a medication asap and need the bloodwork for the right dose.

They gave my 18-month-old the wrong vaccines at his appointment. They gave him the HPV vaccine,…read moremeant for pre-teens, and justified it by telling me that they give it to younger kids in Europe... He was fine, and we went back it to get the one he missed, but this seems like serious negligence. Should have learned, I thought it was a fluke, but a few years later they gave my daughter a prescription for antibiotics that was stronger than an adult dose because they accidentally doubled it. We are now changing offices because we no longer trust the staff.

Mercy Briarwood; Love the office here! Staff is so friendly…read moreand knowledgable! Location is super convenient as well!!! Intersection of NW 36th and N Ankeny Blvd. the PA Brandon Mitchell is super thorough! They usually can get you in same day as long as you call ahead for appointment. They are open M-F 8-5. Which is pretty standard for a doctors office. They have no appointments from 12-1 pm for lunch. New patients are always welcome and they are great at working with insurances! Didn't think I would review a doctors office but they are a great group. Beautiful office with ample parking and new equipment!

When my former chiropractor retired, I cried. Then I found Precision Chiropractic West! Since I…read morehave a serious issue with my Atlas, I needed someone who was specialized. Precision Chiropractic West is an absolute treasure. My brain fog, pain levels and overall health are much improved. I also absolutely love the lady at the front desk and fantastic location of the office. Thank you for all you do!

I have never written a review like this in my life, but what happened here was so shocking that I…read morefeel obligated to share my experience. I have been driving approximately 2-2.5 hours each way from Omaha, Nebraska to this clinic for months. I've never had a problem with anyone in the office, always paid my bills, followed their recommendations, and have been a loyal patient. Last week, I missed an appointment because I was sick. Since the office is closed on Fridays and weekends, I called first thing Monday morning and explained the situation. I told them I was already on my way and simply wanted to know if there was any chance I could be worked in. I made it clear that I understood I did not have an appointment and was willing to wait in my vehicle for hours if necessary in case an opening became available. The front desk informed me that they could not guarantee I would be seen. I said I understood and asked if the doctor could call me back. When I arrived at the clinic, I was stunned to find police officers waiting for me. I was then informed that I was banned from the practice. I never threatened anyone. I never raised my voice. I never caused a disturbance. I never demanded treatment. I simply drove to the office and asked if there was any possibility of being worked in after missing an appointment because I was sick. After months of traveling hundreds of miles, spending thousands of dollars, and supporting this practice, being met by police officers and permanently banned was one of the most bizarre and humiliating experiences I have ever had as a customer of any business. If this is how a long-term patient is treated for asking to be worked in, prospective patients should be aware before choosing this clinic.

I have AGS. My levels are .32; anything over .10 is positive so mine are nearly three times the…read moreminimum positive result. The Public Health nurse who called me said I should see an allergist and get a prescription for epi pens because AGS is weird and even with low levels I could have an anaphylactic reaction (and as it turns out the absolute gastrointestinal misery I went through that spurred me to get the testing *was* a form of anaphylactic reaction). Unfortunately I chose this place. Over $600 to be told the AGS levels on my blood test were "likely a false positive" and therefore no Epi was prescribed. Visit notes list several things that were not actually done and says I likely have "food intolerance", not an allergy. Completely disregarded the fact that AGS is a reaction to a SUGAR molecule while the limited scratch tests he did on me check reactions to PROTEINS (which is why they are NOT reliable for testing for AGS). Did NOT prescribe an Epi for me, so I just starved my way through a two-week camping trip for fear of potential reaction. My visit notes also suggest a "pork sausage challenge" at the office over 4 hours to rule out AGS. That's NOT the way AGS works. With AGS you can eat something one time and not react at all, and have the exact same thing two days later and have a bad reaction. It's a crap shoot. It's just plain dangerous to suggest to someone they're not AGS based on the fact that they don't react within a few hours to *one* in-office challenge. What happens when someone celebrates with a nice steak dinner because this doctor said they had a false positive, and they wake up in hospital or worse because *that's* when their body decided to react?? I also do NOT appreciate the complete lack of transparency with respect to pricing. Prices and fees should be clearly communicated BEFORE testing so the patient can make an informed decision as to whether to proceed. I feel like the over $600 I was charged for this one short visit with minor testing was a massive overcharge. I won't be going back.

Dr. Vuong was laughing and reading City View with a nurse. I had a full-on panic attack while I was…read morein the waiting room . Waiting half naked to get poked 86 times and not feeling well. This to me was not professional at all. Dr Vaughn was not nice at all. And because of this I had a panic attack and needed a female nurse to be in the room. I would definitely not recommend go somewhere else. I should have.

Wonderful scheduling experience with explanation of where on university I was headed. The staff was…read morefirst rate, kind and helpful. Bed side manner of Dr was great and put me at ease. Thankful to have received answers to my dermatology questions right away.