Very responsive. They were able to give a competitive bid for a printing job, which I appreciate…read more Thank you for your help.

I cannot express how amazing Christopher and PACS is. This team has been on the spot helping with…read morea big big emergency for my company. Fast response and extensive knowledge with a desire to solve the problem fast and CORRECTLY. Hands down our exclusive PA computer service center. Highly suggested for anyones computer repair and service needs. Thank you for being one of the few GREAT businesses out there!

I brought my laptop to them after another company geek squad said it cannot be fixed because of…read morecoffee damage. Anthony had it up and running within 24 hours. Amazing technician and customer service

It is a really good company. I had my computer fixed very fast and no problems so far. I totally…read morerecommend.

I needed a laptop wiped and windows reinstalled. It was done promptly and the price was reasonable…read more I would use the company again

Nick did an amazing job fixing my laptop screen. He is very sincere, reliable, and affordable. I…read morewill recommend his services at anytime.

One of thee greatest places to get computer services and software repairs. Eugene. is a great guy.read more

Ryan was super nice and extremely friendly! He diagnosed the problem on my computer without me even…read morehaving to take it in from a quick phone call. All at no charge! He's extremely knowledgeable and very fair and I had very good experience with this company!

What a great experience I had here today. I thought I might have to replace my fairly new laptop…read morebut Ryan was able to figure it out, and download drivers and updates I didn't know I needed. Price was reasonable and saved me a boatload of time, money, and aggravation. As we are so dependent on technology, it is so nice to know there is someone local you can trust when problems develop (which they inevitably will...) .

Steve, the owner, is an awesome guy to do business with. I…read morehad trouble getting a custom PC build running and he was a breeze to work with. Picked up and dropped off my computer right to my house, super affordable rates, and really went the extra mile to help my computer work great without nickel-and-diming me. Would 100% recommend him to anyone.

Would give 0 stars if possible. Short version: Complete lack of communication, sent my property to…read morea third party without consulting me first, took over two weeks to get my laptop back. Handed over my laptop on Jul 28 for a job that was estimated to be a couple days. After business hours on Jul 29 I received an email that my device was sent to a "partner company" because the repair required a process Cloak "do[es] not service." Despite claiming that my laptop would be returned in "a day or two" I didn't receive an update until I called the afternoon of Fri Aug 1. I was informed at the time that it was still with the partner company but that it should be sent back to Cloak after the weekend. I did not hear about my laptop again until calling Thurs Aug 7. At this point I was told the partner company had just dropped it off with the post office and it should be back at Cloak by the next day, Aug 8. The afternoon of Aug 8 I arrived at the shop to find a printed sign on the door stating the owner was on vacation and would be back Wednesday [Aug 13]. The sign was still up on the locked door on the afternoon of Aug 13. When I called on Aug 14 (to make sure I wouldn't waste my time heading to the shop for nothing a third day), I was informed that the partner company still had my laptop at their location, and their technicians also could not service my device. I finally got my laptop back on Aug 15, in what turned out to be worse condition than how I had dropped it off in late Jul.

From the owner: Repairing, Replacing, Refurbishing at low costs to fit your budget. The storefront allows you to…read moresee the work we did to make and old product better than new! purchasable at affordable prices. Sub contracting available, we can repair school computers, large events, DJ equipment drive in movie theatre equipment, and much more. Feel free to message us!